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Rated 4.7 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Great Facility I have stayed here several times and each time is an excellent experience. Upon arrival Jamison and Dawn were at the front desk I received a warm friendly greeting from them both! The room provided was excellent, service and addressing issues were timely and friendly. I would like to mention Aurora this young lady was on front desk the night before my departure there was an issue about a part of my bill, she immediately addressed it and reached the appropriate people and when I returned she informed me of the result and did this in a totally professional manner. She is a true asset to the Holiday Inn Express Team there in Hinesville. As always Margit is her totally friendly self and I enjoy conversing with her and the rest of the staff. Each morning I was warmly greeted by Katrina the young lady who cooked breakfast for all of us each morning we were there. Each member of the staff was friendly and efficient I will stay there again upon return. Thank you all! May 5, 2014
Rated 5.0 out of 5.0 by Hinesville GA A welcoming and clean environment, I highly recommend this hotel to anyone who is passing though this part of the country. April 16, 2014
Rated 5.0 out of 5.0 by Worthwhile Detour We chose this location on 'old US 301' to position ourselves to spend a day enroute to Florida watching trains at the "Funnel" at Folkston, Georgia.. The facility is very new, clean and well staffed.. The local street signs were difficult to read in the dark - and the building is only accessed from a side street.. We had to turn back on our initial arrival... Local PANERA Bread Co. was also new, and had very good service and food.. Quiet night - good shower - reasonable rates and enough breakfast to last us to noon.. . March 9, 2014
Rated 5.0 out of 5.0 by Relaxing Stay Hotel was quiet and restful. Bed was great so I slept too long. Good place to unwind. March 7, 2014
Rated 5.0 out of 5.0 by Great stay We were not sure where we were on our way to Florida. We just found the hotel on our GPS and decided to check it out. We were very pleased with the result. It was a very nice experience. Will try to stay there on our way back north! February 27, 2014
Rated 5.0 out of 5.0 by Kudos to Jamison First the downside, The exercise room has three machines eliptical, bike, and treadmill with only the treadmill working. My old/ailing knees would have appreciated the eliptical or bike rather than the treadmill (I made due though). The Good, I liked the hot breakfast of eggs, sausage or ham, and I loved the biscuits and gravy. The staff overseeing the breakfast was friendly and helpful. The Great, I stayed during the "Southern Freeze 2014" with freezing rain and sleet so I bought some frozen foods to get me by if I got stuck inside. When I got to the room I found my refrigerator would not work. I called the front desk and Jamison (the Front Desk Attendant) walked me through some trouble-shooting, when that failed he said he would be up shortly to bring me a replacement. Withiin 5 minutes I hear a knock and it is Jamison with another fridge. He replaced it and also followed up with me to make sure all was good. I really appreciate the service Jamison provided. Nick February 3, 2014
Rated 5.0 out of 5.0 by Great service I have stayed at HIE many time, every time the service was always great. January 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean room My bed was very comfortable, and room was clean, however, breakfast was not up to par. My eggs had no flavor. Not sure if they served real eggs. December 29, 2013
Rated 1.0 out of 5.0 by Heated indoor pool freezeout I got the hotel room for my Holiday visiting Grandson and his 3 boys. They tried to use the "indoor heated pool" that you advertised, but both days they said the water was freezing. I could have used another Hinesville hotel, but thought the best experience would be at Holiday Inn. My mistake. December 26, 2013
Rated 5.0 out of 5.0 by Clean and quiet rooms I typically have to work in my hotel room, so I enjoy a quiet room. This room was quiet and very clean! December 22, 2013
Rated 5.0 out of 5.0 by fantastic hotel I went to the Holiday Inn in Hinesville to spend Thanksgiving with my Nephew that had just returned from Afganistan . My Sister & her Family also stayed here . We were amazed about how well maintained it was . It is probably the cleanest Hotel I've ever stayed in ! We all gathered in the Breakfast area & ate every Morning of our stay & had the Breakfast Buffet which was very good . Also we gathered in the same area for the Football games on Thanksgiving Day it was very Comfortable with two TV's & easy chairs also Tables to sit at & play Games . The staff was very knowledgeable & Courteous our entire stay . We will definately return when Visiting again . The only drawback to the Hotel was we thought the Pool was heated it was indoors but not heated as it was cold out we could not go Swimming . I'd like to say Thank You to your staff for makng this a Great place to come to . December 5, 2013
Rated 5.0 out of 5.0 by Inviting and comforting Two thumbs up. If possible add more variety types to breakfast. Add turkey bacon or turkey sausage for non pork eating residents. September 22, 2013
Rated 5.0 out of 5.0 by great place to be in we were very happy with this hotel, the room was very clean and spacious, and the entire staff was very friendly, courteous and helpful....the only downside was not enough drawer space for four people, but we worked it out...... the breakfast was good, and gave opportunity to meet other guests., we came down to visit family and hope to come back again next year and stay in the same hotel!! it is very close to fort stewart where our family was. September 16, 2013
Rated 5.0 out of 5.0 by bedding Big, cozy, comfy, and just plain out great; had a great nigh rest September 12, 2013
Rated 5.0 out of 5.0 by Great Stay Good Stay Good Food Great Upgrade for being Platinum. Everything was excellent. The hotel is a little ways off the interstate but everything was nice and clean. August 31, 2013
Rated 5.0 out of 5.0 by One of the Best This Holiday Inn Express is one of the best I have experienced. Customer service is top notch - everyone from the manager to the service staff was courteous and professional. Breakfast was much better than I expected - both variety and taste. Value was exceptional. Overall, a 10 out of 10, and highly recommended! August 31, 2013
Rated 5.0 out of 5.0 by Great Stay Staff every helpful I had a great two weeks. One of the best Holiday Inn every. August 25, 2013
Rated 5.0 out of 5.0 by Room Care My command was there for two weeks and we were all treated like family. Everyone was approachable and if we had any question they were more than happy to help us. I really enjoyed my stay because everyone seem genuine, no one was faking the funk. My biggest compiment is to Marget who help me with a problem I had with my credit card, she was very professional, outgoing and she went above and beyond to help me. She deserves a promotion or atleast a pretty nice bonus this year. When I go back for training I look foward to see everyone my room care women, my desk staff, my breakfast staff and my maintance people, I say my because they treated like I was part of their family. August 20, 2013
Rated 5.0 out of 5.0 by friendly service Friendly service at front desk, very helpful and accommodating. Comfortable room and very quiet, Breakfast room beautifully decorated! Enjoyed our stay August 19, 2013
Rated 5.0 out of 5.0 by Great experience BUT thank you for the great accomodations at the right price. As a platinum member, I was dismayed that I was charged for the cot eleven dollars. August 4, 2013
Rated 2.0 out of 5.0 by Thumb Down The room had been renovated or repaired, and it looked like the repairs were done by a 10 yr old with a hammer and a roll of duct tape. Very dumpy looking and uncharacteristic of a Holiday Inn Express this new. With over-paint, poor calking, and half-assed repairs to the walls and bathroom, I felt like I was staying at a Motel 6. Thank God I used my points and didn't have to waste my money here. I'd like to have my points back though as compensation for putting up with their low-standards. August 3, 2013
Rated 5.0 out of 5.0 by relaxed and rested I have stayed in a lot of motels in my life and this is by far one of the best one's yet. The staff greeted you with the utmost respect and they made you feel as if you were welcomed. August 2, 2013
Rated 4.0 out of 5.0 by Great Place to Stay Wonderful location Great prices Great Customer Service Great Breakfast (FREE) In-door pool Wonderful Room July 31, 2013
Rated 4.0 out of 5.0 by clean, comfortable and friendly and efficient staff Room was clean, comfortable, services were appropriate. Staff was friendly and helpful. Hallways and common areas were a little noisy at times because of a large family gathering over the weekend but there were no serious disturbances. July 26, 2013
Rated 5.0 out of 5.0 by Looking forward to future stays My stay at this HI Express was very pleasant. We enjoy our stay, our room was very clean and the bed was very comfortable. The hotel atmosphere was very relaxing. The noise level was very pleasant. The staff is always friendly and inviting whenever I stay at this location. The staff ensure that we got the room we requested. I am a very satisfied customer and look forward to future stays at this particular HI Express. My sincere thanks to ( Margit, Mone, Jamison, Amy, and Natalie) for making our stay memorable. July 15, 2013
Rated 5.0 out of 5.0 by Great room and convenient location. Great room, bed, showers, decor. Checkin was smooth and the added touch of a cold beverage handed to me as a Priority member was a nice touch. I will definitely use this hotel again when visiting my family living in Hinesville. July 10, 2013
Rated 5.0 out of 5.0 by Able to relax comfortably. Clean, comfortable. Convenient for me to have a fridge and microwave in the room. Staff very pleasant. Would choose this location again. July 7, 2013
Rated 5.0 out of 5.0 by Great service Great services, excellent breakfast , clean room, and bathroom and friendly staff. Best place to stay and spend your days while in town. I highly recommend this hotel. July 6, 2013
Rated 5.0 out of 5.0 by Great place, great staff I have stayed here through the week for almost four weeks. Couldn't have asked for better treatment or service. I have received quite a few shipments at this hotel, they always notify me, they always take care of the shipments for me. I had one minor water leak from the air conditioner, they fixed it up the same day. Best Holiday Inn express I have ever stayed at. June 30, 2013
Rated 5.0 out of 5.0 by amazing customer service, felt welcomed. were greeted with a smile and felt welcomed once we walked in, the check in was super fast, was told about all the amenities they have to offer. breakfast was hot and ready there were a lot of people so the cooks was trying to keep up as fast as they could which I think they did an amazing job at, always checking to make sure that there was enough food out. the area to sit and eat was a little on the medium side not to big and not to small. The room was clean and smelt fresh, there were clean towels and not one spider web in site. They have fast internet, which I used with my ipad and like other hotels I had to keep signing in but this hotel I signed in once and was not logged out. The pool area was really nice and clean not to many people where there at the time we swam the towels were stacks for anyone to use. the computer/office/business area were small and neat it was in a little office space was great because it was in its own little room so if there were any noise out side you couldn't really hear it because your in a room. all and all we had a great time there felt very welcoming and we will stay there again when we come back to GA. June 22, 2013
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