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Rated 4.6 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Great stay! This was the ideal hotel for a restful night after a full day of travel. The room was beautifully appointed, and most importantly to us QUIET! The staff was helpful and accommodating. August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel with plenty to do nearby We came into Chattanooga for our first time and stayed at HIE at the recommendation of a friend. There was plenty of shopping and dining nearby, and the hotel staff was very friendly. The pool August 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice room and staff. A little hard to find, but has good amenities close by. August 18, 2014
Rated 4.0 out of 5.0 by Nice Stay Very Helpful Staff. Wireless Internet needs attention August 18, 2014
Rated 5.0 out of 5.0 by Good staff Greta made our stay that much better, I would stay there again just because she does a great job in the breakfast room.. August 17, 2014
Rated 5.0 out of 5.0 by Up to Holiday Inn Express high standards While the location of this facility is a little bit out of the way ("off the beaten path" in northern Chattanooga), the price of the lodging made the extra 10-minute drive well worth it (it was the best price IHG facility in town). The hotel is in a busy part of town, with lots of retail establishments in the vicinity, yet the stay was quiet and relaxing. T he facilities were up to high standards I have come to expect in IHG facilities. The desk staff and the breakfast staff were extremely friendly and helpful. August 14, 2014
Rated 5.0 out of 5.0 by Clean rooms and courteous service If you're looking for a reasonably priced hotel, this is a great option. Rooms, bathrooms and common areas are clean. The staff is very attentive and genuinely courteous. It's close to the interstate for quick accessibility to Chattanooga and its environs. August 14, 2014
Rated 5.0 out of 5.0 by Had a very comfortable stay The accommodations were very nice and your staff was most very pleasant and helpful. The rooms were up-to-date and roomy. Your breakfast buffet was quite nice and delicious. The one suggestion I would make would be concerning the signage. It is overshadowed by properties around it. At night after going to dinner, it was even more difficult to identify. Our stay was great and we look forward to returning. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean and Great Service From the moment we walked in the door the staff could not have been any nicer!! The rooms were excellent and we enjoyed a good breakfast the following morning! Thank you Holiday Inn Express! August 13, 2014
Rated 5.0 out of 5.0 by Great Service!! Hotel is great for leisure travel. Very attentive staff! August 12, 2014
Rated 5.0 out of 5.0 by Great place. Room was great. Staff was very nice. VERY CLEAN. The young girl who worked the Saturday morning breakfast was SUPER. Only problem was with the pool. The chlorine smell was over the top. Everybody in the indoor pool were complaining about their eyes burning. Even the people who just sat on the side. Need better ventilation. Overall, Great place to stay. August 12, 2014
Rated 5.0 out of 5.0 by Longest Yard Sale Loved it so much we stayed again on our way home. Staff is very friendly and the cookies were awesome. August 11, 2014
Rated 5.0 out of 5.0 by Staff helpful Clean and comfortable. Had a problem with the room upon checkin that was immediately handled by the staff. They moved me to a much better room. I appreciate the helpfulness of the staff. August 11, 2014
Rated 5.0 out of 5.0 by Wonderful Service and very caring staff My grand-daughter is a picky eater and the sweet lady that was serving the breakfast went back and brought her some special tummies just for her :) My daughter forgot a very special necklace in her room and when we called back they went, found it, and put it at the front desk until we could return to get it. This was very much appreciated. We enjoyed our stay, the beds were comfortable, the pillows were suitable for anyone as there was a firm and soft pillows on the bed. If in the area we will stay at this hotel again. August 10, 2014
Rated 5.0 out of 5.0 by FIxed the issues Had a few minor issues during first weekend stay, they were corrected. During second weekend stay things were MUCH MUCH better Staff completely made up for first weekend mis-ques!! August 7, 2014
Rated 5.0 out of 5.0 by Great Stay Highly recommend this Hotel, and it easy access to town and the water front August 6, 2014
Rated 5.0 out of 5.0 by excellent accomodations Love this hotel- great location, service and superior staff! highly recommend this hotel!! August 6, 2014
Rated 4.0 out of 5.0 by It's ok. The people are very nice. The rooms are clean. I wish I could have made the room darker. July 31, 2014
Rated 5.0 out of 5.0 by Best in a while This is one the nicest hotels I have been in, in a while. Staff was very nice, rooms were clean and it was very quiet. They genuinely care about their guests. July 29, 2014
Rated 5.0 out of 5.0 by Great Family Get Togther We arrived, following our wedding, to family members and warm chocolate chip cookies. The accommodations were excellent! The rooms were clean and recently remodeled. The staff was quite helpful, even providing forgotten toothpaste. It may have been a rainy day outside, but inside it was sunny! We were proud to have made reservations for our family with Holiday Inn Express! July 28, 2014
Rated 5.0 out of 5.0 by Very comfortable room! My family stayed at this location just one night on the way back home. Both beds were queen size (which the kids appreciated). The work out room was great and there were still cookies at the refreshment center upon arrival. The complimentary breakfast was wonderful (as it seems to be at all of the Holiday Inns - thankfully!). The location was not too far off of the main highway so we were able to arrive there quickly from the highway as well as get back on the highway bright and earlier in the morning! July 27, 2014
Rated 5.0 out of 5.0 by overall stay OK overall desk clerk on check in did not know his job very well and it caused a check out problem. July 23, 2014
Rated 5.0 out of 5.0 by Great Stay, Very Helpful Staff Arrived late at night and without a reservation, but staff went out of their way to find me a suitable room. Hotel was clean and well-kept. Staff was friendly and helpful. Breakfast was good. Internet was awesome. Excellent all the way around. This is what a hotel should be. July 22, 2014
Rated 5.0 out of 5.0 by Great Stay This HIE is one of the best I've stayed at -- the staff was friendly and went out of their way to make sure we were comfortable and had all we needed. I also appreciated the very clean room and the laundry facilities; being on the road for ten days means lots of laundry and it really helped out. An extra thanks to Natalie at the front desk who was helpful and a delight every time we talked to her. July 22, 2014
Rated 5.0 out of 5.0 by Quite and comfortable We had a quick in and out visit to Chattanooga and our stay at the hotel was excellent for us. July 22, 2014
Rated 5.0 out of 5.0 exceptional employee Natalie was very helpful and friendly. I feel she went above and beyond her duties to help my dad with heavy equipment when I couldn't be there for him. I wish to thank her for easing my mind and being so sweet while she helped! July 4, 2014
Rated 5.0 out of 5.0 by Great Stay! Loved this hotel. Employees were friendly and helpful. Room and hotel overall was very clean. Breakfast in the morning provided lots of choices and was very good. July 3, 2014
Rated 5.0 out of 5.0 by Great staff and service. Great stay.From check in to check out, was great. Just the little things that let you know they are there for you. Extra towels delivered to the room, Making a fresh pot of coffee late in the evening,and entire staff was friendly. Special Thanks to Jake for making our stay so enjoyable. Hope he gets recognized for his good work. July 2, 2014
Rated 1.0 out of 5.0 by Staff inattentive and lower level very noisy This was the loudest location I believe I have ever stayed at and nobody cared to do anything about it. Staff was very inattentive in every way imaginable. June 30, 2014
Rated 5.0 out of 5.0 by Loved it! Beautiful hotel! Amazing staff and breakfast! Best hotel stay in a long time will definitely recommend! The room and hallways and lobby smelled fabulous! June 29, 2014
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