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Rated 4.7 out of 5 by 181 reviewers.
Rated 5.0 out of 5.0 by Wonderful experience for the business traveler 2nd time thru this location and cant say enough good things about the Staff. Front Dest and Mgt were so warm and friendly, true Southern hospitality, was made to feel welcome and cant wait to come back. Make sure to stop over on a Tuesday, Mrs. Brenda's meet-n-greet is by far the best and funniest, A great way to break up a long week on the road. Rooms are clean and up to date, WiFi and amenities Perfect! July 22, 2013
Rated 5.0 out of 5.0 by Highly recommended I highly recommend the Holiday Inn Express in Hixson TN. The hotel and rooms were very clean and had a pleasant scent. The pool was a nice size and well kept. The breakfast was great and had a good amount of options to choose from. The receptionist (Katie) was very welcoming and accommodating. She gave us a personal tour of the room and provided good information about the local attractions. I also want to give a special thanks to Brenda for providing excellent service during breakfast. She made sure we had everything we needed and even went and got us coupons for our attractions. This hotel exceeded my expectations. Note: There is a Burger King, Dollar General and gas station in walking distance from the hotel. July 21, 2013
Rated 5.0 out of 5.0 by Above and beyond expectation! Very clean and comfortable hotel with exceptional service. We are usually pleased to get breakfast included with our stay but I was pleasantly surprised at the invitation to attend the "free" spaghetti dinner including beer and wine (we aren't drinkers but other guests were partaking) that was offered on the night of our arrival. The manager and staff went out of their way to provide everything they could offer with a smile. If you are traveling through this area I highly recommend this hotel and would definitely visit here again. July 18, 2013
Rated 5.0 out of 5.0 by Great Service and very friendly Great service and very friendly staff. They went out of their way to make sure our stay was pleasant, comfortable and relaxing. July 16, 2013
Rated 3.0 out of 5.0 by not to comfotable but great employees For a Holiday Inn Express, its a dated building for one. bathrooms etc. need some help. I stayed recently in york penn, The best ever July 16, 2013
Rated 5.0 out of 5.0 by Totally Great Stay Very clean room - great free breakfasts - large bathroom with nice-sized counter space around sink - interior corridors - friendly, helpful front desk staff and breakfast attendants - fridge and microwave - all the expected amenities, even ice water and freshly baked cookies in lobby. I had the feeling the inn cared about the small things and appreciated their guests. I will definitely stay here again in the future. July 14, 2013
Rated 5.0 out of 5.0 by Best hotel I have stayed in The rooms were very clean and the staff was well mannered and polite July 13, 2013
Rated 5.0 out of 5.0 by Great service and accommodations Staying at the Holiday Inn Express in Hixson was a very pleasant experience. All of the staff (front desk, breakfast area) were very friendly and helpful. July 8, 2013
Rated 5.0 out of 5.0 by Great Place The entire the staff made my family and I feel like VIP's. The hotel was very good, but the staff made it so much better. I'm bad at remembering names, but Ellen checked us in was a fountain of good information. Can't wait to stay here again. July 7, 2013
Rated 5.0 out of 5.0 by Friendly staff in a comfy hotel When we arrived in Chattanooga we were greeted kindly. Our room was spacious and comfy, and the hotel was located near several freeways and an outlet mall. Breakfast was great and the manager checked in to make sure our stay was nice. Would stay here again if I am passing through Chattanooga in the future. July 4, 2013
Rated 5.0 out of 5.0 by EXCELLENT EXPERIENCE My family and I were visiting for one night and the staff was very professional and polite. The dining area and attendants were so polite. The room was very clean and accommodating. My kids enjoyed the pool. Would recommend this hotel highly. June 25, 2013
Rated 5.0 out of 5.0 by My favorite place to stay. Since I'm in Chattanooga at least twice a year, my first choice is the Holiday Inn Express in Hixson. The accommadations are a great value. The staff never fails to provide more that is necessary to insure a very pleasant stay starting at the front desk and continuing on to those who care for the rooms. An added bonus, aside from the pool and workout room, is the more than sufficient breakfast provided each morning in a very friendly and warm atmosphere that starts my day on a very positive note. Holiday Inn Express in Hixson will always be my first choice anytime I'm in the Chattanooga area. June 24, 2013
Rated 5.0 out of 5.0 by Managed correctly Finally a location where caring management shows----Although the location may not be ideal for liesure travel, this hotel has come a long way in the past year or so to offer clean rooms and amenities to guests that make it an ideal hotel for persons needing overnight business lodging. This kind of improvement can only happen through attentative management. June 24, 2013
Rated 5.0 out of 5.0 by Best Place ever Four day visit to Chattanooga...Actually looked forward to returning to hotel for 'quiet time" after busy day. Staff was most cordial and helpful ... Breakfast room was impeccably clean and its manager continually "tidied up". Enjoyed hot delicious coffee throughout the day. Linens fresh...Beds very comfortable and CLEAN!!! Only "downside" was that we reserved only four days...could not extend because hotel was booked solid for the upcoming weekend...not surprised...great reviews travel fast! Also indoor pool/spa area and towels clean and well maintained. June 19, 2013
Rated 5.0 out of 5.0 by Hotel comfort Nice hotel, able to relax great night of sleep great breakfast good variety of food June 16, 2013
Rated 4.0 out of 5.0 by Relaxing atmosphere and nice pool/sauna This is the second time I have stayed here and it was a very good experience. The staff was so nice and the pool was great to relax in. Plenty of hot water in the shower. June 4, 2013
Rated 5.0 out of 5.0 by clean rooms great service The staff does a great job. the breakfast has a great selection,the house keeping does a great job on cleaning the rooms.the beds are very comfortable. June 4, 2013
Rated 5.0 out of 5.0 by exceptionally helpful staff We enjoyed our stay at your facility. The front desk staff were so helpful, making a map for directions in the area, as well as putting a screw back in my glasses! They were friendly and went above and beyond expectations! May 31, 2013
Rated 5.0 out of 5.0 by great comfortable stay for a family event We had a group reservation for a family event, and the staff was very cordial and helpful for the entire visit. There was a little confusion with one person's reservation but it all turned out well in the end and the group rate price made it very affordable. Our group especially enjoyed hanging out and visiting in the breakfast room, even when food wasn't being served! We have stayed at Holiday Inn Express all over the USA and always feel like it's great value for the price. I especially appreciate the queen size beds with good quality mattresses for a comfortable night's sleep. We also love the duvet covers on the beds and wonderful showers. :) May 29, 2013
Rated 4.0 out of 5.0 by Super staff, Super room The room and staff were awesome! However, the parking lot was a pain in butt. It has one entrance and exit and it is easy to get it confused with the liquor store next door. The breakfast satff were awesome! The manager is so super sweet and thoughtful. I'd love to stay again. May 23, 2013
Rated 5.0 out of 5.0 by Great business trip Very friendly staff! Great place to stay. Really enjoyed May 16, 2013
Rated 5.0 out of 5.0 by Great Stay Overall it was a great stay. Staff was very courteous and helpful. Rooms were clean and neat. Cleaning staff made sure everything was well stocked. Front desk staff was very knowledgable about the surrounding area nad points of interest. Will vist again. April 12, 2013
Rated 5.0 out of 5.0 by Everyone was very nice and proffesional. I will stay here every time I am in the Hixson area. April 10, 2013
Rated 5.0 out of 5.0 by Very friendly & helpful staff I can honestly say every staff person I encountered was friendly and helpful. It is nice to have a place to relax during trips to see family in the area. April 2, 2013
Rated 4.0 out of 5.0 by I would definitely stay here again! This is a very clean hotel. It has a pleasant smell. The beds were comfortable & we slept well. It was not a noisy location despite heavy traffic during the day. There were plenty of restaurants nearby. There is a great place to walk or bike beside the river that is nearby. Very professional, friendly & helpful staff. I would recommend this hotel. March 16, 2013
Rated 5.0 out of 5.0 by Clean & Excellent Customer Service Room, hallways & all other rooms were very clean. The staff was very friendly and helpful. They went out of their way to make us comfortable. We will definitely stay here again when in Chattanooga. March 11, 2013
Rated 5.0 out of 5.0 by Business Stay Excellent care was given to me by the hotel staff starting at the front desk (Jake/Katie/Sherri/Ellen/Chris/Tina). The same level of outstanding service was provided by the breakfast staff (Brenda and Shelly). These employees were a real joy and so friendly. I would deifnitely stay again at this hotel when visiting Chattanooga and would recommend to others. March 11, 2013
Rated 5.0 out of 5.0 by Great Location and Value Very nice accommodations, with friendly staff. Great Location close to all the Chattanooga attractions. March 4, 2013
Rated 5.0 out of 5.0 by The Best Out There!!!! My stay at this hotel was phenomenal! I loved every second I was there! The staff was so friendly and courteous! They found out that it was my birthday, and even decorated my room! The room was beautifully cleaned and comfortable! Breakfast was delicious and hot everyday! I couldn't ask for a better experience from check in to check out!! Thank you so much for my fantastic stay! March 1, 2013
Rated 5.0 out of 5.0 by Great, friendly staff. Good place to stay. The staff was very friendly and helpful. Many places to have a good dinner. Breakfast was very good with a good variety of food. Business Center was a nice bonus and easy to use. February 27, 2013
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