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Rated 4.7 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Excellent place to stay We stayed at the end of the Tulip Time Festival. Hotel is very well kept, rooms were greAt, loved the pool area and indoor/outdoor hottub. Breakfast was very good. Would definitely stay again! May 16, 2013
Rated 5.0 out of 5.0 by nice hotel We came up for the festival. Hotel was wonderful. I even forgot my phone charger when I got down the road and called and the housekeeper had turned it in. May 11, 2013
Rated 4.0 out of 5.0 by Nice Place Really clean and updated - my daughter loved the pool. Just stay away on event weekends as they jack the prices up. (I guess that is the general business model for all companies) May 9, 2013
Rated 5.0 out of 5.0 by Great hotel with a different looking architecture. Comfortable bed, was greeted very cordially upon arrival, and was made to feel at home. The pool looked very inviting, although we didn't get chance to use it during our short stay. May 3, 2013
Rated 1.0 out of 5.0 by Cranky Night Staff I brought my son and a few of his friends to this hotel over Spring Break to celebrate his 16th Birthday. While the staff who checked us in was wonderful, the staff in the evening obviously hated their job, children and teenagers and who knows what else. She came into the pool area and stood there staring at us to ensure the teens left the pool by 10:30, which we did. When some of the friends left for the nigh at 11:00 pm, we were barely down the stairs and she was yelling at us to quit running in the halls. (1 teen had run down the hall once at 10:30, otherwise I was with them and there was no running.) Both the boys and I said ok, but she said it again and another gentlemen (staff?) joined in, yelling at them to make sure they understood and stating he would come back if she had more issues with us. REALLY!!? While the boys did not sleep, they stayed in the room and played video games and talked. Going down for breakfast at 6:00 am, we were greeted by the same Cranky staff person saying she had complaints all night about the boys running up and down the hallway screaming. This was simply not true as I didn't allow the boys to leave the room, and if she had had complaints all night long, why did she wait until we came down for breakfast? She got in my face yelling at me and telling us we needed to be quiet or leave, essentially kicking us out and telling me I needed to apologize! She ruined our experience, and my son's 16th birthday. I should have demanded my money back, but was so frustrated and the boys so upset we just wanted to leave. Some of the staff there need to take a basic course in customer service. I have never been treated so rudely at a hotel and I have stayed at this particular hotel at least a dozen times. I will not stay again and am filling in everyone I know about this horrible experience!!! April 22, 2013
Rated 5.0 out of 5.0 by had a great stay! I have been staying at this hotel monthly for work for the last 3 months. This has been my best stay yet. The rooms are clean, very comfortable, and the staff is very nice. My first stay was a little loud but now they put me on the quiet floor and it has been great. I have plans to continue to stay monthly through the summer. April 15, 2013
Rated 5.0 out of 5.0 by Great getaway This is one of the most comfortable hotels that I stay in and a good place to take my kids. April 10, 2013
Rated 5.0 out of 5.0 by enjoyed every aspect The staff was only interested in making our stay very comfortable. When we have the opportunity we will stay again. April 8, 2013
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