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Rated 4.1 out of 5 by 366 reviewers.
Rated 5.0 out of 5.0 by Hong Kong Speedrun a pleasant surprise oasis in a town of general madness. Quiet side street but across the street on the backside of the major TIMES SQUARE Mall and office Bldg. Toss in the fact the Subway station also in mall lobby, it doesn't get any more convenient. The staff was most accommodating on any and all questions and needs, especially Kristy and Chris who were very helpful when I needed to extend stay 2 days and the hotel was sold out. They kept me posted and contacted me the second a canx opened up a room for me to extend... will definitely be back here again, simple, modern and very clean rooms... thx November 10, 2014
Rated 4.0 out of 5.0 by Good location, Clean The reception staff were polite and efficient and the cleaning staff was professional in ensuing the room was clean and neat. The location was just behind Times Square (which the MTR entrance was) and was central to many shopping malls and restaurants in causeway bay. November 10, 2014
Rated 5.0 out of 5.0 by 床铺舒适 这次入住体验还是不错的,也是我第一次了解你们酒店的服务,如果有机会来这个城市或者其他的地方,我会优先考虑你们酒店。 November 7, 2014
Rated 4.0 out of 5.0 by 地理位置佳, 床铺舒适 各方面都较满意, 方便的地理位置, 舒适的床铺, 热情的工作人员, 电视频道丰富, 早餐再丰富些就更好了, 如果性价比再高一点就更完美了 November 6, 2014
Rated 5.0 out of 5.0 by 安全轻松适合商务旅行 价格含早含上网,前台效率较高,房间轻松舒适,服务人员热情有礼,位置闹中取静,附近是闹市区、有地铁站,购物出行都很方便,适合商务休闲。 November 5, 2014
Rated 4.0 out of 5.0 by Comfortable room and great service rendered - Great location. - Efficient service. - Comfortable room. November 5, 2014
Rated 3.0 out of 5.0 by needs updating Best feature of this property is the location. The hotel is in need of updating/renovation. Frequently unpleasant odors permeated the elevators. Breakfast very limited in choice and quantity. (Skipped the included breakfast after 1st day.) Staff was very pleasant. November 5, 2014
Rated 4.0 out of 5.0 by Courteous Staff Clean and comfortable room. Breakfast was served quickly and hot to your own table. Efficient staff in the restaurant. We were here on an overnight airline connection and the staff gave usable directions to help us get where we needed to be. November 4, 2014
Rated 5.0 out of 5.0 by Overall Fantastic; Breakfast Needs Improvement Great hotel, highly recommended. The only shortcoming is the breakfast. A set menu with about five choices, NOT a buffet as is standard in any other HI Express I have stayed in.. The portions are rather small. However, I suspect this is standard for Asia. November 3, 2014
Rated 3.0 out of 5.0 by 望有所改进 屋内整体比较干净 床比较小 房价过高 虽然香港消费很高 但是以这样的费用消费 基本在国内就是超五星的待遇。我们是假日酒店会员 在期间和前台商量可否升级房间 被拒绝了。酒店交通比较便利,如能调整下房价,升级下床的大小,我想以后会让客户更加满意。 November 2, 2014
Rated 5.0 out of 5.0 by Happy experience Good hotel, not disappointed at all would stay again if I ever travel to Hong Kong. November 1, 2014
Rated 5.0 out of 5.0 by Comfortable clean hotel Centrally located hotel for transport, shops and restaurants. Clean and comfortable and friendly staff October 30, 2014
Rated 4.0 out of 5.0 by A good experience overall. A comfortable mid-range hotel in a busy interesting area - very close to a wide choice of restaurants, traditional shops, markets and transport links, and right alongside the bustling, lively and lovely Times Square complex. We stayed in a standard room which was adequate. The corridors, carpets etc could do with upgrading in some areas. The staff were excellent - very pleasant and obliging - nothing was a problem. Not a flash hotel - but a reasonable standard at a reasonable price and I would stay again. October 30, 2014
Rated 5.0 out of 5.0 by 位置好,服务好 整体感觉很好,位置就在地铁铜锣湾站出口,扶梯上来就是时代广场,从广场其中一个门出去就是酒店大门。免费提供的早餐也很丰富。服务态度也非常好 。 October 29, 2014
Rated 5.0 out of 5.0 by Excellent location and very friendly front office Had a great stay . Staff were friendly and helpful. Excellent location. October 29, 2014
Rated 4.0 out of 5.0 by 出入方便 购物比较方便,旁边就是时代广场,出入也很方便,就是房间隔音不是很好,偏小。设施偏劳旧。总的来说,性价比还可以。 October 28, 2014
Rated 5.0 out of 5.0 by 住宿體驗 酒店地理位置很好, 離時代廣場很近, 商務出差的同時可以shopping; 房間清理及時, 舒適度較好, 前台服務很好。 早餐的選擇較少, 質量有待提高; October 28, 2014
Rated 4.0 out of 5.0 by 合乎期望 第二次入住,感觉总体尚好。房间整洁,工作人员服务态度良好。但浴室的地漏怀疑存在堵塞可能,排水需时较长,另早餐质量须改善。 October 26, 2014
Rated 5.0 out of 5.0 by great stay staff top quality An excellant choice so handy to all we needed and top service and standards October 20, 2014
Rated 3.0 out of 5.0 by Not value for money Despite requesting for a double bed at point of booking, I was informed that double bed is only available at smoking levels. Staff did a half-hearted attempt in spraying the room to prevent the smoke smell. Carpets were very old and dirty and reek of smoke smell. Room was just opposite the service room where all the dirty bedsheets were kept. Furnishing of room: Old and dirty looking curtains. Stained bedsheets. Very old furnishing tables and chairs. TV remove control is dirty. Toilet is relatively clean in comparison with the other parts of the room. Bed is comfortable, but could be better without the stains. Breakfast service was terrible. Hotel manager was rude and impatient. Food selection not alot, only 5 sets to choose from. Ate on the first day and never went back thereafter. Centralized location within Causeway bay, but not easy to find, Overall, not value for money considering the steep amount u have to pay. October 20, 2014
Rated 4.0 out of 5.0 by Recognition of IHG Membership and Excellent Customer Service Check-in staff Danny was very helpful and informative. Prompt service and able to replenish toiletries and complimentary bottle water in a timely fashion. Location is convenient with lots of local eateries in close proximity. October 20, 2014
Rated 5.0 out of 5.0 by 位置很好,服务态度好 位于铜锣湾附近,非常便利,还有免费的无线wifi,网络非常方便。服务员的态度很好,为了给我们开中文发票试了很多次,最后还是成功了,非常感谢。 October 19, 2014
Rated 5.0 out of 5.0 confortable and traffic convenience The hotel is excellent, confortable, there are many super market near it October 19, 2014
Rated 5.0 out of 5.0 by Holiday Inn express Causeway Bay.......great locality for tourists This is my third stay at this hotel. I like it's conveniences to shops, markets, good restaurants and accessible to all forms of transport. I feel safe moving around the hotel day or night. Highly recommended to all tourists especially those with short stay. I will choose this hotel again, for my next visit to HK. But I hope the quality of the breakfast could be improved. October 19, 2014
Rated 4.0 out of 5.0 by Excellent location and great service The location was perfect for getting around Hong Kong, very close to MTR. Staff were friendly and extremely helpful they assisted us with concerns unrelated to hotel. We will definitely stay again and recommend this hotel. October 19, 2014
Rated 4.0 out of 5.0 by 位置佳,出行方便 1、酒店在时代广场后门,铜锣湾地铁站A出口。 2、提供早餐套餐。 3、国庆期间入住,价位较贵。 4、房间干净、整洁。 October 15, 2014
Rated 5.0 out of 5.0 by Great location affordable price Having an MTR exit a few steps away, make this location very convenient. The free breakfast, though limited to a handful of choices, is adequate. Rooms though small for international standards is average for Hong Kong standards, so the room is good for 2 persons, but 3 is pushing it already. October 14, 2014
Rated 5.0 out of 5.0 by 地理位置优越,服务亲切快捷 有意外的惊喜: 1、入住饮用水按人数(有一个小朋友同行) 2、电视屏幕上也有Welcome for customer 3、早餐是选择性套餐,既可以满足客人不同的口味,又在每天的套餐上有变化调整,很用心 October 12, 2014
Rated 3.0 out of 5.0 by Good location. Good location as it is just opposite to Times Squares. The room was smaller than i expected but it was clean and i had a good sleep. Variety of breakfast choices and the quality are to be improved. Overall it's acceptable. October 12, 2014
Rated 5.0 out of 5.0 by 员工高效 员工高效,乐于助人,预见性强. 员工高效,乐于助人,预见性强. 员工高效,乐于助人,预见性强. 员工高效,乐于助人,预见性强. 员工高效,乐于助人,预见性强. October 11, 2014
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