Rated 4.0 out of 5.0 by Consultpro The centre of everything
The location of this hotel is excellent for - shopping, site seeing, and getting around. The rooms are comfortable. My wife would have liked some draw space.
Breakfast is 'interesting' but all menus quite edible if you do not mind going local - there is always one western style menu.
May 8, 2013
Rated 4.0 out of 5.0 by iDevil 性比价高，位置理想，不要要求太多的选择
May 6, 2013
Rated 3.0 out of 5.0 by abaddon 感觉一般
May 5, 2013
Rated 2.0 out of 5.0 by yaw1 Great location but poor staff service
The hotel staff failed the do the laundry service for me on time. When I raised the issues, instead of acknowledging their mistakes, they responded that I missed the notification deadline while the reality is they didn't pay attention of the launch card I put outside the door and mis-thought that is don't disturb card. After complaining to hotel, they still try to argue it is my fault to put the wrong the card initially, or some kids changed the card randomly, which is ridiculous. I am almost ending with no dress to wear for a formal event. After escalating to hotel GM at the last min, the issue was resolved. The whole experience is very unpleasant and the junior staff 's attitude to their mistakes and taking ownership is very poor. You can stay because of great location, but wouldn't recommend if you have expectations on hotel service.
May 5, 2013
Rated 1.0 out of 5.0 by 1688 Frequent customer and member
To value this hotel the value is location and beside that this hotel room is too small for a normal people to stay. The bed is too small, too short.
May 4, 2013
Rated 4.0 out of 5.0 by Dmitry27 Good
Due to long stop-over on our way to Australia we spent in this hotel two nights.
Unfortunately we had no chance to check it in all possible details as we were very busy in the town looking around at its sightseeings. But our common opinion about this place is really good. Our room was always clean, calm and well equipped. Smoking was permitted. As we did not use Internet I am not able to comment some connection problems indicated in previous reviews.
The only thing was unusual for us. Breakfast was given in Chinese manner. It looks rather like an a'la carte restaurant. So we had to discuss all menu positions with waiter to understand better what to choose. By the way breakfast was included in our room rate. I don't really know was it my priveledge as I am Platinum Member or they offer it without extra payment to any guest.
There were a few small shops close to the hotel so we could buy on the run everything we needed (cigarettes, water, memory cards and spare batteries for our cameras) not spending time in supermarkets.
It took about 8-10 minutes by taxi in the morning traffic to get to ferry terminal where hop on - hop off bus excursions over the City start.
We would recommend it to any of our friends who is going to Hong Kong. It is not expensive, it has good location and besides there is option to save some money by payment with IHG Reward Nights.
May 3, 2013
Rated 2.0 out of 5.0 by hann Very basic business hotel with extremely poor wifi connection
The hotel is more like a business hotel with basic facilities but in very good location - just next to Time square and Causeway bay MRT station, plus a lot of famous restaurant within walking distance. However although this is like a business hotel but the wifi connection were extremely bad, basically i cannot connect to my business use like returning email and all - it just dropped almost 90% of the time. With the price, i think there is much more better option in the same area.
April 28, 2013
Rated 5.0 out of 5.0 by mds129 Great location and staff!
If you want a hotel within easy access to everything, with a staff that's very helpful, you can't do better than staying at the Holiday Inn Causeway Bay!
April 26, 2013
Rated 5.0 out of 5.0 by wolf55 Work well for us
My wife and I recently visited Hong Kong to visit our daughter doing a study abroad at City University of Hong Kong. When looking for a Hotel we had 3 requirements, an in-room bathroom, Internet, and a hair dryer, simply you might think but not in Hong Kong reasonably prices. Our room was small but very efficient and work well for our needs. Breakfast was great we loved the local choice on their menu, only wished they would have open earlier, 2 days we had to leave the motel before breakfast starter at 7. We just loved the place and would stay their again, only negatives I could say was the late starting breakfast and we arrived a day late due to a weather delay and causing us to miss a connecting flight, Chicago only has one flight a day to Hong Kong and the hotel was notified over 24 hour in advance but we were still charged for the night we did not use.
April 26, 2013
Rated 1.0 out of 5.0 by jzmondomio Poor Service
Not expecting this hotel is running so low standard.
April 21, 2013
Rated 4.0 out of 5.0 by Amllq2306 Comfortable bed, great location
My wife, baby daughter and I stayed here from 11 to 15 April 2013. Having booked a room with double bed and sofa bed, we were pleasantly pleased to be given a corner room on the 22nd floor. As a Priority Rewards Club member, check-in was swift even though we arrived at the hotel shortly after 1pm.
The room was clean and well appointed. The bed was very comfortable so we slept well, even when burglars drove a taxi into the France Station shop on the ground floor in the early hours of 14 April. Only real issue I had with the room was that the hot water in the shower was not as hot as I am usually used to and the in-room free WiFi a little slow.
The staff we encountered were all very friendly and did their best to make sure we had everything we needed.
The free breakfast was appreciated especially when we were in a rush.
We like the location of the hotel in Causeway Bay, walking distance from all the important shopping malls and with good access to banking services.
April 21, 2013
Rated 4.0 out of 5.0 by texasjr Very good, reasonably priced hotel close to Hong Kong Stadium
I traveled with a group to attend the 2013 Hong Kong Rugby Sevens Tournament. This was the most reasonably priced hotel available within walking distance of the Hong Kong Stadium. That was the main consideration. The hotel is very clean and modern. The staff is wonderful and did their very best to accommodate our group. Even the security guard took the time to walk us to the correct taxi queue (on the other side of Times Square) so we could do some sight seeing on the Kowloon side of Hong Kong. The room was small, but very clean. The room was equipped with two twin beds and one small sleeper sofa. The beds were comfortable enough, but the sleeper sofa was absolutely horrible! Our group there for the rugby is very tolerant, but that sleeper sofa was bad. The shower is very nice! The linens plentiful and clean. Free wifi was wonderful! Breakfast was good, but very limited in choices with relatively small portions. Again, the friendly staff made up for some of this. The staff recognized my Priority Club status and graciously allowed us to have a late check-out. Very close to the Causeway Bay metro station and good restaurants. I would definitely recommend staying there again, but not with more than two people to a room.
April 16, 2013
Rated 5.0 out of 5.0 by Alvinsg A place for a small family
There is a sofa bed which can accommodate children. The room is spacious for the three of us.
April 15, 2013
Rated 5.0 out of 5.0 by drjay Dr jay
the hotel is clean and everyone is hospitable from the security ,reception, resto, housekeeping. Thank you so much and will definitely recommemd holiday inn express causewaybay
April 14, 2013
Rated 4.0 out of 5.0 by TravellingBrummie Good size room for HK in good location
Situated behind Times Square makes in really convenient to get to from the airport and around HK. Airport Express is easily the best way to Hong Kong Island then MTR to Causeway Bay and the hotel is 2 mins. Bit of a building site around the hotel but should be improving quite quickly.
Check-in - easy and quick and after a long day travelling this is just what you want
Room - good size with large bed and crisp linen, pillows are excellent. Sofa (sofa-bed) was a bit rickety and wouldn't have wanted to sleep on it but did give somewhere to sit. Desk and chair with kettle & 2 bottles of water but the water from the tap is fine once boiled, Take some coffee sticks if you like your coffee as although there are two sachets with kettle the two together dont make one mug. One thing that did surprise me was the old CRT television in the room with quite a small screen, I would expect a larger flat screen from HK where techno is king! Plenty of English channels (including the old standby BBC World) and some movie channels.
Bathroom - quite small but some toiletries, shower and loo. Plenty of towels.
Facilities - none really, there are a couple of restaurants in the hotel but didn't really appeal.
Breakfast - included but not very good, but the coffee is good.
Nearby MTR station will take you anywhere around HK island or Kowloon. Tram stop 2 minutes walk, great value HK$2.30 for any length of trip, will take you to central for escalators etc.
April 12, 2013
Rated 5.0 out of 5.0 by fly2013 Fantastic Value for a Good Place
This place is convinvient to access many places and many things. I especially marvled at the space utilization design of the beth room. It's actually a tight space but it has everything. The breakfast offers 4 different meals to choose from. I like the choices.
There was one gal at the hotel front desk that I felt could improve her attitude but it was still OK. I was actually very upset with her at first but decided to hold my anger.
April 12, 2013
Rated 5.0 out of 5.0 by sspos Simplicity has its virtue
Spoilt for choices but HIE Causeway Bay is still the best. Tough decision but finally made a good decision. Everything is in order and within our expectations. The superb location compensated for any shortcoming , but really think there is none. It is value for money.
April 8, 2013
Rated 4.0 out of 5.0 by Ralphy88 Good and enjoyable stay
Overall experience was good. The morning breakfast is good and delicious though can add more set menu. If possible to add more TV channels would be good also. Providing a hand soap in the bathroom can also be helpful. Check-in and Check-out was efficient.
The only negative is our room space that is smaller and crowded and our extra folding bed cannot fit and extend properly in the room and is hard so it is difficult to sleep. One time the escalator was not working which caused my mom to slip and hit her leg. The internet and wifi also is slower than usual. Aside from those, everything was mostly positive during our stay.
The staff service and front desk was good and accommodating and can converse well both in english and chinese mandarin. But I would like to specially commend one front desk personnel which was very friendly to me and attended to all my inquiries and concerns. She was just new and had worked for just a few days during our visit but she was already very knowledgeable and good in giving advise to our travels.
I personally praise her and give my sincerest appreciation of her service towards guests. Hope that I get the chance to meet her again and keep in touch when we visit again in the future. Please send my best regards and thank you again for our wonderful stay in Holiday Inn Express.
April 5, 2013
Rated 4.0 out of 5.0 by kencol Location and Access
From a location and transport access point of view the Holiday Inn Express is ideal. Furthermore the Holiday Inn express offers great value for money which includes breakfast. Room was comfortable and one was able to access the wifi without any issues. Will most definately stay at the Holiday Inn Express Causeway bay when we visit Hong Kong again.
April 2, 2013
Rated 4.0 out of 5.0 非常不錯的入住體驗
April 2, 2013
Rated 3.0 out of 5.0 Good location
Location of this hotel is quite good which is near Times Square. Service quality is not very good, and service attitude is cold.
It's a good place for sleeping when you have tourism in HK, just for sleeping.
March 24, 2013
Rated 5.0 out of 5.0 by chluke Great location and value for money
This hotel has a great location at Times Square handy to shops, food and MTR. Represents great value for money with set breakfast and wifi included in price.
Checkin and checkout was quick and efficient, found the staff only too happy to help. Called the hotel a few days before I arrived with a problem about my booking. They were able to fix it straight away and put my mind at ease. I found them very professional.
Room was typical for Hong Kong but big enough and housekeeping always had the room and bathroom spotless.
March 23, 2013
Rated 4.0 out of 5.0 by CWB2 Good overall
The hotel is good overall, great location and excellent staff. Everyone is very friendly and helpful.
The only big drawback is the internet service. It is very bad and unreliable. Often there is no service available. If internet service is important then this is not the hotel for you.
March 23, 2013
Rated 4.0 out of 5.0 people are nice when serve us
no matter check-in or in BF restaurant, people are polite and smile.
March 19, 2013
Rated 4.0 out of 5.0 by Domai Good location and great room
Good location and great room. Must recruit extra front desk staff in order to reduce the waiting time.
March 17, 2013
Rated 1.0 out of 5.0 by REVSERRANO1 EXTREMELY BAD CUSTOMER SERVICE
EXTREMELY BAD CUSTOMER SERVICE
THEY DIDN'T WANT TO UNDERSTAND YOU
AND HELP YOU
March 12, 2013
Rated 5.0 out of 5.0 by wicky Comfortable bed and spacious room
The hotel is very very near times square, a place to shop and dine.
March 10, 2013
Rated 3.0 out of 5.0 by Celery 酒店位置较优越
March 4, 2013
Rated 5.0 out of 5.0 by YoliNC Great service and value for money
We have been loyal clients of Holiday Inn Express for many years
now and always look forward to going back. Your front desk staff
are cheerful and helpful. Checking in and out is always a breeze.
It's the place we have been recommending to friends and family to stay in when in Hong Kong
March 2, 2013
Rated 5.0 out of 5.0 by Pamela66 地段好，服务好，就餐便捷
February 24, 2013