Rated 3.9 out of 5 by 180
Rated 5.0 out of 5.0 by fly2013 Fantastic Value for a Good Place
This place is convinvient to access many places and many things. I especially marvled at the space utilization design of the beth room. It's actually a tight space but it has everything. The breakfast offers 4 different meals to choose from. I like the choices.
There was one gal at the hotel front desk that I felt could improve her attitude but it was still OK. I was actually very upset with her at first but decided to hold my anger.
April 12, 2013
Rated 5.0 out of 5.0 by sspos Simplicity has its virtue
Spoilt for choices but HIE Causeway Bay is still the best. Tough decision but finally made a good decision. Everything is in order and within our expectations. The superb location compensated for any shortcoming , but really think there is none. It is value for money.
April 8, 2013
Rated 4.0 out of 5.0 by Ralphy88 Good and enjoyable stay
Overall experience was good. The morning breakfast is good and delicious though can add more set menu. If possible to add more TV channels would be good also. Providing a hand soap in the bathroom can also be helpful. Check-in and Check-out was efficient.
The only negative is our room space that is smaller and crowded and our extra folding bed cannot fit and extend properly in the room and is hard so it is difficult to sleep. One time the escalator was not working which caused my mom to slip and hit her leg. The internet and wifi also is slower than usual. Aside from those, everything was mostly positive during our stay.
The staff service and front desk was good and accommodating and can converse well both in english and chinese mandarin. But I would like to specially commend one front desk personnel which was very friendly to me and attended to all my inquiries and concerns. She was just new and had worked for just a few days during our visit but she was already very knowledgeable and good in giving advise to our travels.
I personally praise her and give my sincerest appreciation of her service towards guests. Hope that I get the chance to meet her again and keep in touch when we visit again in the future. Please send my best regards and thank you again for our wonderful stay in Holiday Inn Express.
April 5, 2013
Rated 4.0 out of 5.0 by kencol Location and Access
From a location and transport access point of view the Holiday Inn Express is ideal. Furthermore the Holiday Inn express offers great value for money which includes breakfast. Room was comfortable and one was able to access the wifi without any issues. Will most definately stay at the Holiday Inn Express Causeway bay when we visit Hong Kong again.
April 2, 2013
Rated 4.0 out of 5.0 非常不錯的入住體驗
April 2, 2013
Rated 3.0 out of 5.0 Good location
Location of this hotel is quite good which is near Times Square. Service quality is not very good, and service attitude is cold.
It's a good place for sleeping when you have tourism in HK, just for sleeping.
March 24, 2013
Rated 5.0 out of 5.0 by chluke Great location and value for money
This hotel has a great location at Times Square handy to shops, food and MTR. Represents great value for money with set breakfast and wifi included in price.
Checkin and checkout was quick and efficient, found the staff only too happy to help. Called the hotel a few days before I arrived with a problem about my booking. They were able to fix it straight away and put my mind at ease. I found them very professional.
Room was typical for Hong Kong but big enough and housekeeping always had the room and bathroom spotless.
March 23, 2013
Rated 4.0 out of 5.0 by CWB2 Good overall
The hotel is good overall, great location and excellent staff. Everyone is very friendly and helpful.
The only big drawback is the internet service. It is very bad and unreliable. Often there is no service available. If internet service is important then this is not the hotel for you.
March 23, 2013
Rated 4.0 out of 5.0 people are nice when serve us
no matter check-in or in BF restaurant, people are polite and smile.
March 19, 2013
Rated 4.0 out of 5.0 by Domai Good location and great room
Good location and great room. Must recruit extra front desk staff in order to reduce the waiting time.
March 17, 2013
Rated 1.0 out of 5.0 by REVSERRANO1 EXTREMELY BAD CUSTOMER SERVICE
EXTREMELY BAD CUSTOMER SERVICE
THEY DIDN'T WANT TO UNDERSTAND YOU
AND HELP YOU
March 12, 2013
Rated 5.0 out of 5.0 by wicky Comfortable bed and spacious room
The hotel is very very near times square, a place to shop and dine.
March 10, 2013
Rated 3.0 out of 5.0 by Celery 酒店位置较优越
March 4, 2013
Rated 5.0 out of 5.0 by YoliNC Great service and value for money
We have been loyal clients of Holiday Inn Express for many years
now and always look forward to going back. Your front desk staff
are cheerful and helpful. Checking in and out is always a breeze.
It's the place we have been recommending to friends and family to stay in when in Hong Kong
March 2, 2013
Rated 5.0 out of 5.0 by Pamela66 地段好，服务好，就餐便捷
February 24, 2013
Rated 5.0 out of 5.0 by Maggie0625 great location and value for money
We visited HK during Chinese New Year. Although it was nearly full house, the registration was quite efficient. Great location, literally speaking it is just next to times squre. You can enjoy shopping and it is very covenient to take the subway. The sofa bed was excellent for my 2 yrs old, we could have a great rest after a busy day.
February 21, 2013
Rated 4.0 out of 5.0 by yenni12 nice place to relax , with good service
room was perfect, and one day if i wanna back to hongkong again i will check in at holiday inn again. =)
February 20, 2013
Rated 5.0 out of 5.0 by Siwei good location
everything is nice. the location, facility, and only would be better if the freakfast is more choices?
February 18, 2013
Rated 4.0 out of 5.0 by hkvisitor sewer odor in the bathroom
Sewer gas odor was coming out of the floor drain in the bathroom
February 14, 2013
Rated 4.0 out of 5.0 by HKTraveller123 HKTaveller123
I stayed in this hotel for five nights with my friend in Feb. 2013. I am satisfied with this hotel but those who served us during the breakfast time were not helpful and professional.
February 12, 2013
Rated 5.0 out of 5.0 by Juliecy Good service
Very comfortable and clean, great service.
One waitress serving breakfast is not nice, however, receptionists are very good.
February 6, 2013
Rated 3.0 out of 5.0 by Bruce777 Sofa Bed
I stayed in this hotel many times before, this time my wife and sister came too, so we used the sofa bed.
The sofa bed was horrible.
I told the front office staff, they said they will report it for me, but so far, I heard nothing.
I'm quite disappointed.
February 5, 2013
Rated 5.0 out of 5.0 by Mickeymac HI Express Part 2
This was our second stay in the hotel. We were given a corner room in the 22nd floor. The only hitch is the wifi signal at the area was so weak and intermittent it can be a test of patience.
Maybe adding another access point will help as I saw a single wifi antenna by the elevator lobby.
Nevertheless, it is not a deal breaker for us and will continue to stay at this hotel during our future visits.
February 4, 2013
Rated 4.0 out of 5.0 by Guillesse Holiday Inn Causeway Bay Hong Kong
Exclusive location, warm welcome. Only breakfast choice should be improved. Good variety of restaurants within hotel and walking distance.
February 4, 2013
Rated 4.0 out of 5.0 Comfortable hotel in a great location!
It was our first time in Hong Kong and Holiday Inn Express in Causeway Bay was the perfect place to stay! Situated in the middle of all the buzz that Hong Kong offers, right next to Times Square and also next to the MRT station. It was easy for us to get around and explore Hong Kong from this central location. The hotel offers free wifi to guests which I this is a MUST in all hotels in this day and age. The only negative is the limited choice in the breakfast menu, but overall our stay was positive!
January 29, 2013
Rated 4.0 out of 5.0 by Nadja Accommodating concierge, Comfortable stay
Nice, comfortable rooms and friendly hotel staff. Location of the hotel was very convenient. We appreciated the hotel's [Japanese] restaurant in accommodating us for a drink, even if they were already closing down for the night. Breakfast was good enough, however, the cleanliness of the area and attitude of the service crew could use more improvement. All in all, it was a good stay. :)
January 27, 2013
Rated 2.0 out of 5.0 by SSTan Uncomfortable/uneven floor
Hotel location is excellent n good value for the price. We were given a room on the12th floor. The room floor was very uneven; uncomfortable to walk on as we could feel a regular patten of ridges (wire mesh?) thru the thin carpet. Credit to room service who got the shower handle reattached without prompting. Breakfast experience was somewhat a step below McD/ BurgerKing, except u get served.
January 25, 2013
Rated 5.0 out of 5.0 by MsNadia Excellent stay
Aside from the excellent location, hotel staff and service were just perfect. Staff members were excellent, friendly, helpful, and very understanding at all times. The hotel ameneties were very good, and everything was perfectly clean to my satisfaction. Supermarkets and different cuisine restaurants were many and within walking distance which is adding to the convenience of everything else in this hotel. I would definately book in this hotel again.
January 23, 2013
Rated 5.0 out of 5.0 by FreeBird2013 Very clean room and great for youth
this hotel is very clean and have everything you needed. It's a little small but very comfortable. The internet is easy to access. The location is very good in the central of causeway bay. The bed is a little small but not a big issue. The breakfast has only 4 choices but it's okay and save money.
January 23, 2013
Rated 4.0 out of 5.0 by JGohUPS Good Value for money
Generally, it was a good experience as my first time with this hotel.
January 20, 2013