Rated 4.3 out of 5 by 145
Rated 5.0 out of 5.0 by 马到成功 性价比不错
June 19, 2014
Rated 5.0 out of 5.0 by Rehza89 Great and Efficient Service
First time in this hotel, nice serivce from all staffs, the room is modern and great for business traveller as well as leisure. the convenient location which is next to MTR station and shopping mall.
Great hotels.. Well done... Absolutely will stay in here again.
June 18, 2014
Rated 5.0 out of 5.0 by angula 床铺舒适，全景视野
June 17, 2014
Rated 4.0 out of 5.0 by gzkenlee 方便，一般
June 15, 2014
Rated 4.0 out of 5.0 by Ujjwal Nice place but bit far from Centre
We chose this hotel because its on the MTR station. However for leisure travellers, the hotel is a bit far from Hongkong Central where the main action is. It meant constant commuting. The metro is excellent, so time was never wasted..
The check in process was quite a pain. Not enough people at the desk at check in time (2 pm).. and then rooms were not ready. We had to wait for about 30 mins. for a room.
They forgot to offer us our welcome drinks (we did not know there was one being offered till the next day)
The hotel is good, but it has no restaurants or room service.
Breakfast does not have much choice for Indian vegetarian guests.
The newspaper sent to the rooms is a tabloid with no reading value to a visitor. A good broadsheet paper will be appreciated.
June 13, 2014
Rated 4.0 out of 5.0 by mulerry 快捷，轻松
June 12, 2014
Rated 5.0 out of 5.0 by Artsypooh Great rooms, great location
The hotel room was nicely appointed and very clean and like new. The bed was well thought out, even providing both soft and firm pillows.
What's more, location was very convenient as it was connected to the train station as well as Popcorn Mall.
The only nitpick was that breakfast was just passable. Same food choices everyday. And since the hotel didn't have its own dining facilities, guests feel like refugees as they take their breakfast at nearby Crowne Plaza Hotel... with plastic plates that just add to the ad hoc feel.
Other than this however, the room is a great bargain. You get Holiday Inn quality at a good price.
June 12, 2014
Rated 4.0 out of 5.0 改进建议
除了地理位置较机场比较远，交通时间和费用会比较贵，还有浴室建议对twin beds room加装帘子遮蔽。其余觉得已经超越了智选假日的品牌定位了。真的很棒！
June 12, 2014
Rated 4.0 out of 5.0 by KCWong 酒店整體簡潔乾淨
June 10, 2014
Rated 5.0 out of 5.0 氛围很好
就是早餐的品种不够丰富 没有肉 望下次改进
June 9, 2014
Rated 5.0 out of 5.0 by 娃娃0619 房间干净整洁,员工热情服务.非常好的入住体验
June 9, 2014
Rated 5.0 out of 5.0 性价比很好的酒店
June 9, 2014
Rated 4.0 out of 5.0 by niwawa 床铺舒适，空間頗大
June 6, 2014
Rated 5.0 out of 5.0 by Bengee nice-clean room
I stayed at Holiday Inn Express® Hong Kong Kowloon East for 2 days. During my stay, the staffs were very nice, the room was clean and modern decor. The breakfast was fair according to the price of the room. Just something bring down the rating, some chineses guest were very poor manner eg when breakfast time, they are not even have manner on the table.
Overall is good, and i recomment people to stay
June 5, 2014
Rated 5.0 out of 5.0 by bob0814 愉快的入住体验
June 5, 2014
Rated 4.0 out of 5.0 by ddyy 电梯有待改进
June 4, 2014
Rated 5.0 out of 5.0 by Mr.He the best HIX hotel in Great China area
I have been to several HIX hotel in Great china area and this is the best one.
everything is perfect.
June 4, 2014
Rated 5.0 out of 5.0 by hzd_07 入住退房、客房、上网
June 4, 2014
Rated 5.0 out of 5.0 by qihe 房间整洁，交通便利
June 1, 2014
Rated 5.0 out of 5.0 by Brenda18 A great stay in East Kowloon
You cannot go wrong with an Holiday Inn Express and this hotel is no exception. The staff were very friendly and helpful especially David at the front desk. As a Platinum Member I received a welcome upgrade. Although this hotel is outside of the main tourist areas the MTR being in the building makes it easy to get to Hong Kong and Kowloon. Breakfast was fine, not great but remember when staying here most of the guests are Chinese and therefore they are rightly catered for. If you expect a good Western breakfast stay in New York City! We loved our stay here and will return if we ever make it back to Hong Kong.
May 31, 2014
Rated 5.0 out of 5.0 by VieraFL The best Holiday Inn Express
I have been to many HI express and this one has to be the best that is a class above all the others.
May 29, 2014
Rated 5.0 out of 5.0 Convenient Budget Stay in Hong Kong
The location is unbeatable: right above a MTR station, bus stops around and one stop distance to China-oriented coach services. The staff are professional and friendly; free breakfast is decent. There are shopping malls right around the building complex.
May 24, 2014
Rated 4.0 out of 5.0 by Kasia31 Nice but something need to be improved
The room was clean and the bed is comfortable. The staffs are very helpful.
But just one thing, it's so strange that when I come into the room, there's a smell of smoke in the room (which is a non-smoking room!). I believe someone had smoked in the room before and I have to switch on the exhausting fan for some time so that the smoke could get away.
If not because of the smoke, I think the stay was perfect!
May 18, 2014
Rated 4.0 out of 5.0 by ellen22 great hotel
great customer service who was accommodating by helping me out of my double booking. the total three days stay was fantastic.
comfortable bed and clean room. will surely recommend to friends and families.
May 6, 2014
Rated 5.0 out of 5.0 by Moliver68 Excellent way to stay in Hong Kong
I have stayed at most of the Holiday Inns in Hong Kong. While they are all nice, The Kowloon East Holiday Inn is the best for you value. The cost is significantly less due to that you are not on Hong Kong Island or central Kowloon... but the room is gorgeous, clean and Less than the price of other Holiday Inns. Just out side is newly paved walking, biking road, Out and back is 5 miles, nice sightseeing, very friendly people, quiet area.
It takes a 15-20 minutes to get to Central Hong Kong Island or Kowloon by train. But hey the metra train stop is in the same building as your hotel! Also, the base of the hotel is a Mall! So you never need to go outside to eat, shop or catch the metra. So it doesn't matter if its raining or super hot. Staff was very helpful and friendly. If you don't need to stay right in the middle of it all... this is the next best place to stay. Easy to get there from the airport or through Shenzhen. 1 or 2 transfers on the metra and your there. I wish all Holiday Inns were this wonderful.
May 5, 2014
Rated 4.0 out of 5.0 by Lowephi A good hotel that lets itself down because of very very poor breakfast
The hotel is very well situated for transport to Hong Kong via MTR, but is in a quieter area. Good surrounding shopping facilities. The staff in the hotel itself were extremely friendly and helpful at all times. Rooms are very well cleaned and bedding changed regularly during our 12 day stay.
The major downside of this hotel , as it was last year, is the very poor breakfast offering. Customers now have to go to the Crowne Plaza next door for breakfast, offering up a breakfast ticket and being ushered into ballroom furnished with huge round tables which have to be shared with up to around eight other people. The food offering is poor, very limited choice and what there is was often cold and certainly second rate. The experience is like being an impoverished second rate citizen, and degrading.
The staff there look as though they do not want to be there either - never a smile or greeting!!
It is the case that the breakfast ticket can be used as a 50% discount against a PROPER Crowne Plaza buffet breakfast (which is excellent), making the cost only $98 HK
I would suggest that the Holiday Inn charge an extra $98 HK per night, scrap the Holiday Inn breakfast system and let guests just go for the Crowne Plaza breakfast. This would stop all the adverse comments about the breakfast that really lets the hotel down.
We feel that on account of the current breakfast system and its quality this hotel cannot be recommended to anyone staying more than one night.
Incidentally the hotel will offer a breakfast box if breakfast cannot be taken in the hotel due to time constaints. This needs to be notified the day before, but the box is a lot better than the alternative.
The only other improvements that could be made is for more clothes storage space in the rooms and a small refrigerator.
If the breakfast was ever to be improved this could be a first rate hotel.
May 5, 2014
Rated 5.0 out of 5.0 by Kasia31 Suitable for relaxing
The bed and the pillows are very comfortable and the room is quite cozy and suitable for relaxing. The staffs are very friendly and helpful.
The breakfast has a lot to choose, but the venue of breakfast seems to have too many big tables~ so it's a bit weird for a solo traveler to sit at such a big table to have breakfast.
May 4, 2014
Rated 4.0 out of 5.0 by brian_mzl Express Inn
The breakfast is very poor, anyhow, it just match the 'Express'.
The 1st room I got is a corner room, nearly 270 degree windows which is very discomfortable to me.
As a platinum member, they gave me 2 level promotion to the room with ocean view.
As for Business travel, I don't recommended, as quiet a few Tourist Group from China Mainland.
April 22, 2014
Rated 5.0 out of 5.0 by EnvDoc Excellent Professional Management
The managerial staff as well as the front desk staff are both professional and friendly. They are very prompt in attending to our inquiries and requests and handled each situation promptly, efficiently, professionally, and exceeded our expectation. Not only was the entire team competent and professional, some even made the effort to learn our names and what we mentioned in previous conversations.
Special mention goes to the Assistant Front Office Manager Mr. Ku as well as his nighttime counterpart (sorry I forgot her name). I was also very impressed with Front Office staff Ms. Wong's incredible memory. It is staff like the above mentioned who made our stay very comfortable and enjoyable.
April 13, 2014
Rated 5.0 out of 5.0 by Marc76 Great service as usual
Not my first stay at this hotel. Service as usually great and comfortable. Like the location as usual due to just within the 'Popcorn' mall and next to subway.
Breakfast variety to be improved. Will definitely stay here again.
Keep the good job on room cleanliness and customer service.
April 9, 2014