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Rated 4.4 out of 5 by 246 reviewers.
Rated 2.0 out of 5.0 by Generally, fair. . . Especially, Do not expect IHG Platinum Benefits. Advantage is near MTR. January 11, 2014
Rated 4.0 out of 5.0 by 性价比不错 地点虽然在将军澳,但有地铁站,而且去附近坐296C可到旺角购物区、坐296D可到尖沙咀中港城附近;房间简洁,该有的都有了,一贯Holiday Inn Express的水准;唯一想说的是如果早餐再多一点变化会更好。 January 11, 2014
Rated 4.0 out of 5.0 by Highly recommended I often stayed at Holiday Inn Express when I traveled but this particular one was the first time. The room was nice and comfortable. The view was quite interesting, too. Breakfast choices were good. Staff was very friendly, efficient, and helpful. Since it is located at a subway station, going places was very easy. The elevator is fast - only took 30 seconds to go from lobby level to 27th floor! The room has a design flaw, however. The wall separating the bathroom and the living area is frosted glass. It is visually quite attractive and probably energy efficient as well. However, it lit up the whole room at night when you turned on the bathroom light. We brought this up to the front desk and they immediately installed a working solution. While it certainly changed the look of the room but it was functional and I really appreciate their effort and understanding. January 5, 2014
Rated 5.0 out of 5.0 by new and bright Staff Jacqueline and Simon are excellent staffs and that helps to promote the hotel.The hotel is new,clean and bright and it has a clever design to make use of space..Conveniently located just on top on the MTR and shopping mall. January 3, 2014
Rated 5.0 out of 5.0 by Clean room and good services The room is clean and comfortable. The staff are very nice. I highly recommend this to you. January 3, 2014
Rated 4.0 out of 5.0 by good stay very convenient location and clean room. service is good. based on the price, it's good December 30, 2013
Rated 4.0 out of 5.0 by Good service but need improvement in the breakfast Eventhough changes have been made from set breakfast to buffer breakfast, there are still room for improvement in the content. December 19, 2013
Rated 4.0 out of 5.0 by 交通便利,早餐不好 国内快捷酒店类型,房间有wifi,比洲际、皇冠都好,早餐有点失望,交通很方便,地铁口出来就到了,旁边就是商场 December 17, 2013
Rated 5.0 out of 5.0 by Huge and modern room with great customer service The room is new, modern and huge. The check in and check out process was fast and the FO staffs were really helpful (ie. giving directions for attractions, etc). The HK service was fast and cleaning service was professional. Breakfast was common and has limited options. Fast wifi. Near the train station and mall. Best view day or night! December 17, 2013
Rated 4.0 out of 5.0 by ddday This is a nice hotel with good value in Hong Kong area. The hotel is built on top of shopping mall and easy by taking subway to any where in Hong Kong or Kowloon. The subway in Hong Kong is nice and easy. If this hotel able to get the airport link bus to from airport/hotel that will be even better. December 16, 2013
Rated 5.0 out of 5.0 by 便捷,舒适 原本以为地方比较偏的,没有想到还那么方便,地铁就在楼下,当然shopping mall, bus station (去机场的),就在旁边,真方便。 还可以从房间里面看到海,不错。 唯一觉得不足的就是床偏窄,不过在香港,好像都是这个问题存在,或许是地方紧的缘故吧。 总的感觉是舒适,方便! December 12, 2013
Rated 4.0 out of 5.0 by Comfortable and good service Transparent feature of bathroom is OK for couple. It is not convenient for brother/sister OR friends. It is better to use key reader in the lift for accessing to every level of guest room. It is a bit noise for the air conditioning in the room. December 10, 2013
Rated 1.0 out of 5.0 Pretty Bad Room was clean and new. Thats about the only positive. I know its a Holiday Inn Express but at least supply shampoo! No drawers at all so I had to keep my non hanging clothes in my suit case. The worst thing about this hotel is the breakfast. I had breakfast included but after one experience I went to the mall and ate there instead. The breakfast and the staff in there are awful. Probably the worst i have encountered in HK. You are given a plastic card with a few choices of SET breakfasts and the quality is awful. The worst thing on the plate was the bacon. It was not bacon, it was a type of processed meat in the shape of bacon. Disgusting. So were the odd colour eggs. Coffee: Terrible. Service: Woeful. Im never going back to this hotel. December 1, 2013
Rated 4.0 out of 5.0 不错的一次入住 前台check in 迅速,服务态度好,住宿条件也令人满意,早餐虽然选择少,不过能满足基本需求,去港岛方便,地铁便利,可以向前台要拖鞋,除了缺个小冰箱,其他都让人满意。 December 1, 2013
Rated 3.0 out of 5.0 by 地理位置与舒适程度很好 地理位置优质,楼下便是购物商场。但酒店楼层垃圾清理有待加强,电梯前的垃圾在我住宿的一周内一直没有员工清理。 November 30, 2013
Rated 4.0 out of 5.0 by Good Service Overall experience is good. The room was clean on my 1st day staying. However I noticed the carpret didn't get vacuum each day. The location was great ... away from the city. November 27, 2013
Rated 4.0 out of 5.0 by Highly recommended! I would definitely stay at this place again; nice, quiet location not too far from the areas of attraction and this is obviously reflected in the price. The room I stayed in was clean and equipped with everything I required. The service from the staff was top notch - they were very helpful in providing directions around the city. The only downside is the distance from the airport. It takes about 40mins, but that wasn't an issue for me. November 26, 2013
Rated 4.0 out of 5.0 by Overall great experience. Better to have refrigerator in room. Close to MTR Station. Spacious and comfortable room. November 25, 2013
Rated 5.0 out of 5.0 by Great place but a little far away This hotel is the best "affordable" hotel I have stayed in the three times I've been to Hong Kong. The room was larger than I expected, not US sized, but large for Hong Kong. Bed was great, bathroom was great, but no shampoo and only soap dispensers. I brought my own, after reading some of the other reviews. The room was always keep clean and neat with daily maid service. Breakfast has expanded since it first open with 4 choices. Western #eggs, bacon, toast, hashbrowns#, Healthy #corn flakes, hard boiled egg, and something else#, and then two Chinese oriented #Congee with fish and noodles and pasta with onion/mushroom sauce#. All are served with orange juice. The experience was great. Getting there was an adventure, but a fun one. Took the airport express train to Hong Kong MTR station then transfered to the Island Line and then to the line to the MTR station under the hotel. Great bakery in the shopping mall and restaurants. Wonderful experience. November 23, 2013
Rated 5.0 out of 5.0 by A well equipped room without a fridge The room is a good size for Hong Kong standard. It has almost all amenities required except for a mini fridge, which seems kind of strange for a hotel in this range. November 21, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express in Tseung Kwan O Clean room with modern appointments and beautiful view. Low price included free WiFi and breakfast! Direct elevator access to shopping mall & MTR (once you learn the hidden location). Relaxing garden patio floor for lounging. November 21, 2013
Rated 5.0 out of 5.0 by Great Location The hotel was great and in a great location inside a mall where you have access to everything!!!! November 20, 2013
Rated 5.0 out of 5.0 by Value for money Overall a pleasant stay. Very close to public transportation. October 30, 2013
Rated 5.0 out of 5.0 by Clean and new, great service really love this hotel for her convenient location, cleanliness, new, free wifi, breakfast included. really very nice and certainly I will recommend this hotel to my friends. October 26, 2013
Rated 5.0 out of 5.0 by 关于酒店押金 贵酒店在我入住的前一天凌晨4:27从我卡中扣除576.4美金,我早上起来一度认为是被盗刷卡了,和银行和贵司确认都没用准确结果,最后只能怀着一个忐忑的心去香港,到酒店后和前台确认是贵店刷得,但我离店结账后也没用当时取消576.4美金的消费,是等到10天时间才取消的,以往我都是当时取消的。 1、希望贵公司今后在刷预售权时能找个正常的时间比如9:00-18:00之间以免照成比必要的误会。 2、希望贵司能够保持一贯的工作流程,客人离店时,及时取消预售权,给顾客照成不必要的麻烦。 还有一点要说明的,我回内地后打过贵司服务电话反映过此问题,客服人员一一记录,但石沉大海,没用任何回音。 October 22, 2013
Rated 4.0 out of 5.0 by Good value and relax stay My extended stay in April 2013 was pleasant overall. The check in lobby can be crowded at the evening when lots of guests are doing check in. Overall a good experience. The limited breakfast choice and sometimes long elevator wait are the 2 items need improvement. Restaurant staffs were nice too, in addition to the hotel staffs. Definitely recommended. For convenient shopping, check out the 2 adjacent malls in addition to the Pop Corn Mall right above the subway station. The welcome drink is a kinda disappointment. I would prefer daily fruit over the canned soda. October 16, 2013
Rated 4.0 out of 5.0 by Breakfast quality The breakfast quality need to improve. The coffee just like color water, no coffee taste. After a few sip, I have to thorw the coffee away. I would rather to pay to have a better quality breakfast. October 13, 2013
Rated 4.0 out of 5.0 by No refrigerator? I expect there should be a refrigerator inside the room October 9, 2013
Rated 5.0 out of 5.0 by 每次去香港都住这里,非常满意。 环境设施网络都很好,服务更是很令人满意。早餐虽然只有四种套餐的选择,但是我觉得很合理,不浪费,营养均衡,很好。 October 8, 2013
Rated 2.0 out of 5.0 by Room too small and parking staff very impolite I've booked this hotel accidentally and it is just cannot compare with the Crownplaza which is just opposite to this HolidayInn. The price is not cheap for the small room. This most concern is actually the parking staff. My families drove to the hotel to pick me and we've stopped the car in the common parking area between the Crownplaza and this HolidayInn. However when we finished loading the luggage, the parking staff Benny came and scolded to us. He said we should not stop the car there and his attitude is extremely bad even though I told him I were the customer. October 8, 2013
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