Rated 4.6 out of 5 by 322
Rated 5.0 out of 5.0 by TimmsD Hidden Gem
What a great hotel , and the location isn't an issue to get to either Hong Kong island or kowloon , the place is spotless and the rooms are large as other guest have mentioned , I stayed in a club floor room and was well worth the extra cost , All the staff that we en-counted from the check in to the doormen and people in the Italian restaurant/club lounge where professional/courtesy and all spoke very good English even though your in there country . I would recommend this hotel to business/couples/families, you will not be disappointed and you will save you self a cousiderable amount of money . BE advised this hotel is one of the best i have stayed at and i have stayed at over 200 hotels around the world and this one is in the top 10 and should be a 5 star hotel and in my opionion better than the Intercontinental in hong kong and is half the price for the sake of a 20 minuter mtr train journey .
March 26, 2014
Rated 5.0 out of 5.0 by Discering Travellers exemplary customer care and service
Proir to arriving at the hotel, I had to make a special request for a wheelchair as my wife had suffered a serious knee injury following a fall a week previously and was now in a full leg brace to immobilise her leg completely and was unable to walk or bend her knee at all.
The wonderful lady (angel) sorted it all out and ensured that a wheelchair was available immediatly we arrived and could be used during our stay both in the hotel and outside.
The next day the service manager (mark) the arranged for the hotel engineering team make up a temporary leg support, so that my wife's leg could be elevated and the brace weight was supported, which made her much more comfortable with her knee.
We stayed in a non smoking club room, which was on the 47th floor which was an amazing view, and very comfortable, the additional benefits that comes with th club room are well worth th extra cost and would highly recommend the afternoon tea offered in the deal.
Eventhough the curcumstances we ended up visting Hong Kong wasdifficult and not Ideal the visit still was the best it could be due to the hotel team going the extra mile for us, and this was greatly appreciated by us, but we didnt feel this was anything they would not have done for anyone had they been asked, amazing hotel wonderful
March 26, 2014
Rated 5.0 out of 5.0 by bali23 No noise
This our second time at the crown we knew about the distance from the main part of Kowloon or Hong Kong Island but with the super efficient MTR it's no problem. As we are platinum members we got offered the club floor upgrade which we accepted and there is no better view than from the 47th club floor lookout.value for money no street noise no hawkers just quite suburbs.Best sleep I had for four nights after being on the road for two weeks.
March 26, 2014
Rated 4.0 out of 5.0 by Li1122 Different Experience
1st time in this hotel and also Tseung Kwan O.
Room is nice, clean and large !
Travel adapter provide in the room give the best help for the visitor. Also the 2 bottles of water per day came in handy,
beside just go down n steps away into the shopping mall.
Right on top the subway line under roof.
However, don't go out during the office hours......subway and road traffic are very much packed.
Overall, a nice experience and certainly will be back for the holidays.
March 23, 2014
Rated 5.0 out of 5.0 Highly attentive staff and great value for money
I stayed at the end of Feb for a couple of nights and was lucky enough to get upgraded to a truly impressive room with a huge balcony. I stayed in some incredible hotels during this trip including the Intercontinetal Ningbo but the room at the Crowne Plaza topped them all and was a lovely unexpected surprise. The only downside to the hotel was that it was a bit out of the way, but it was easy enough to get around. I miss a good gym whilst I'm away on my travels and thankfully the gym + pool here were decent. The room service menu was a bit limited but the food that I did try was superb. I'd definitely consider this hotel next time I'm in HK.
March 20, 2014
Rated 5.0 out of 5.0 by AZICAT 物超所值的假日之选
March 20, 2014
Rated 5.0 out of 5.0 by 月亮先森喵大人 雖然遇到問題 但依然非常滿意 完美的酒店
March 20, 2014
Rated 5.0 out of 5.0 極好的感覺
March 19, 2014
Rated 5.0 out of 5.0 by Treekie This is my first stay at IHG Hotels.
This hotel is nearby the subway station, shopping mall or 7-11 and snack express. it's making me easier to stay at HongKong. As the Platinum Elite member, my room was upgraded to Executive Floor. Means I can use the Executive Lounge. I've been told that the Executive Lounge opens from 6:30 to 23:00. But when i get there at 7:00, nooooobody was there... not a single person... It was making me confused.... Except that, EVERYTHING was FANTASTIC.
March 18, 2014
Rated 4.0 out of 5.0 by Patrick sin Spacial and comfortable room
very spacial room and easy assess to city via MTR within 20 mins. Number of shopping mall with a number of reasonable food out let.
March 15, 2014
Rated 5.0 out of 5.0 by lily0826 very good
it's very convinient！The service is good！The room is clean! Totally no complain.
March 15, 2014
Rated 5.0 out of 5.0 by Jouson room make up
Recently I had booked a room for my guest to stay @ 912 1st day not issued but 2nd & 3rd days not room make up. I'm 100% sure my guest NEVER hanged any card outside the room. I hope hotel can put more effort on this type issue. I need only when we back to the room the room was well make up all towels....etc had been replaced. DON'T TAKE ACTION TO ANYONE, I just want to feedback so in future hotel service staff need to put more attention on this type of service.
March 13, 2014
Rated 5.0 out of 5.0 by Dejun Very good
It's a very convenient hotel, especially when you are a platinum club member of IHG.
March 13, 2014
Rated 5.0 out of 5.0 by Soman23 Great room and excellent service
This is my third stay at this hotel and I truly enjoyed every minute of it. Wincy Lo and her team at the Front Desk made my stay very comfortable and took care of everything from start to finish. I love this property as its just next to the MTR and very convenient for all purposes. It has a mall attache to it as well. Will come back again!!!
March 12, 2014
Rated 5.0 out of 5.0 by yunyn 性价比很高
March 10, 2014
Rated 5.0 out of 5.0 by Chenster Unexpected wonderful!
Upgrade to business suite room. Huge and beautiful.
March 7, 2014
Rated 5.0 out of 5.0 by unkonw 酒店不错，比较满意的
March 6, 2014
Rated 5.0 out of 5.0 by conwe Best value in Hong Kong
This hotel at the price I have booked provides the best value in Hong Kong. The service is adequate although the Club lounge is laughable. But with discount vouchers for main restaurants and promotions, as well as shopping mall attached to the hotel, it is not important after all. But you may think twice about booking the Club room. At the price range I will come back to this hotel any time.
March 4, 2014
Rated 5.0 out of 5.0 by 快乐sy 很好的酒店
March 3, 2014
Rated 5.0 out of 5.0 by Silverfox69 An excellent new Hotel
Crowne Plaza, Tsuen Kwan O, Hong Kong
It is not often nowadays that a visit to a Hotel can give you a pleasant surprise, as it did with our stay at the Crowne Plaza. I was on an unexpected week’s trip to Hong Kong and needed a place to stay that was both up to date and a fair price. This the hotel certainly does. It is located on top of two plazas at Tseun Kwan O, MTR station which is directly below. They have the unlikely name of “Popcorn 1 & Popcorn 2”. Getting to Central Hong Kong or T.S.T by MTR takes only 20/25 minutes.
Both plazas have all the expected shops, a food court and a modern Cinema showing latest releases, so if you’re stuck at the Hotel for the evening there is plenty to check out directly below.
Which really brings us back to the reason for this review, that being the Hotel. It has two main restaurants, one the first floor the “Chefs Table”, and the roof top (47 floor) there is “Cielo’s” an excellent Italian restaurant, specialising in Spaghetti, Pasta and European food, the emphasis on Italian. The appetiser buffet is one of the best which is available for diners and residents who use the adjacent Club Lounge for their happy hour. The Club Lounge is a big disappointment for those used to a Holiday Inn or Intercontinental Club Lounge. Being a quite small room with just a few easy chairs and library. Certainly not worth paying extra for. However both of the restaurants offer healthy discounts to residents during their stay.
Getting back to the Chef’s Table, I was very pleased and surprised to find the breakfast buffet as one of the best I have been to for a long time, especially pleasing was the eggs Benedict and smoked salmon. There is a complete range of both European and Asian food available. The evening meal is either a buffet or A La Carte, each month there is a different theme for the food and whilst there we had Korean and Thai food. I ate there several evenings being very happy with the menu and they served salmon exactly as I requested. I also ate in the Italian restaurant on two occasions and was pleased with the food presented. One thing however, out of 8 meals in these places, I had to send the bill back for revision, mistakes are there and need to be checked. There of course plenty alternates in the Plazas but I was very happy with the Hotel food.
The rooms are amazing both from the view to the facilities in them. The bed was probably the most comfortable bed I have ever stayed in at any hotel. The rooms are quite large and amenities all that one would need. Large H.D. TV with plenty of channels to choose from. Bathroom with both shower and bath was quite large and the glass separation between that and the bed room could either be left open or a blind lowered down to make separation complete. Little things make a room and the night light to enabling one to get to the bathroom without kicking a toe against the furniture is a must which so many hotels seem to forget, I now carry a small torch with me. The C.P night light was very good.
Overall, this is a wonderful new hotel available in Hong Kong and I shall certainly return on further visits. Highly recommended.
March 1, 2014
Rated 4.0 out of 5.0 by DOVES Comfy bed
Modern and clean amenities, comfy bed, no noise from nearby rooms. Air-conditioner with heater function, so good for stay in winter months.
March 1, 2014
Rated 5.0 out of 5.0 by HongKongVisit Great Experience
Everything was a great experience. I let the hotel know beforehand that I was going on vacation for my honeymoon. Room service called my room to tell me that they wanted to bring us a bottle of wine and flowers. The staff was really friendly. Overall, I was extremely happy with this hotel!
February 27, 2014
Rated 4.0 out of 5.0 by Newmethod Mr.
The hotel should give more attention to the customer when asking for assistance for airport tax services etc.. Also the counter staff should have better knowledge to handle premium customers with better attention.
February 18, 2014
Rated 5.0 out of 5.0 Nice Room
We enjoy three days vacation in this hotel. It has bigger room than others I once stayed in Hongkong. And the room is new, clean, and quiet. It's very convenient to the metro, exactly the metro station is just below the hotel. There are several shopping malls around the hotel.
February 11, 2014
Rated 5.0 out of 5.0 Our Memorable Experience
It was our first time staying in this hotel as we wanted to be closer to our relatives who are living in Tseng Kwan O during Chinese New Year holiday. It was a lovely surprise to find that it was so close to the MTR station. Everything is easy and within our reach, such as going for breakfast, afternoon tea, dining, shopping as all can be found in the shopping mall right above the subway station.
The room is unexpectedly huge in HK's standard and the staff services are excellent, very accommodating to meet our needs.
The gym is well equipped and the steam room is open till 11:00pm
We will definitely insider coming back next time!
February 10, 2014
Rated 5.0 out of 5.0 by liujia945 舒适亲切 待遇优厚 性价比高
February 8, 2014
Rated 5.0 out of 5.0 by Rick1234567 Nice stay, enjoyed the service
My second stay at this property. Nice location if you are looking for a quiet break from downtown at a very reasonable rate (yet only 4 stops on the subway station to downtown!). The duty manager promptly checked me in and I was very satisfied with the room, water, and fruit delivered to my room. Great staff, particularly the duty managers and regular concierge staff. All very, very good. Breakfast restaurant was very well stocked, great service, great food. I will be back soon!
February 7, 2014
Rated 5.0 out of 5.0 by Terry81 Excellent facilities and great staff
I stayed for two days during a meeting. While I was there, the staff were excellent and the room was very nice. Unfortunately I left my Kindle there and the staff were extremely helpful at getting it returned. Thank you!
February 3, 2014
Rated 4.0 out of 5.0 by John0125 nice stay
once again, comfortable and nice staff.
but recommend to have more variety on breakfast
February 2, 2014
Rated 4.0 out of 5.0 by HahaKfk Electrical outlet
The upgrade to balcony suite is really nice. Overall, I like this hotel a lot. The only complaint on this hotel is the electrical outlets are not designed for international business traveller.
February 2, 2014