Rated 4.1 out of 5 by 151
Rated 5.0 out of 5.0 by JayCee1980 Great club-rooms
Everything was excecllent, except for breakfast, which had a quite poor selection compared to othere hotels in this class.
May 31, 2014
Rated 4.0 out of 5.0 by Eddie1426 Govt Employee
The hotel facilities are so quiet and comfortable. And the rate I received is very reasonable. Staff are so hospitable and really helpful to everything you need. Thank you for making my stay memorable. i will definitely recommend your hotel to my colleagues.
May 30, 2014
Rated 5.0 out of 5.0 by BPWoods Great place!
Had to stay overnight due to a flight cancellation. The staff were friendly and accomodating for my last minute needs. Dinner was delicious, however very pricey. Neighborhood was quite beautiful, quick walk to the town center. Would definitely recommend this hotel
May 30, 2014
Rated 3.0 out of 5.0 by HayleyW Good for business but a bit tired
Well located if travelling for business in Hoofddorp. Rooms are big, beds comfortable and very clean. Interiors are just a little dated. Note that it's a good 10 minutes walk from Hoofddorp station and a taxi into Amsterdam will cost in excess of €60
May 30, 2014
Rated 4.0 out of 5.0 by ari2222 estandar
no recomiendo pedir service room, los platos son demasiado caros por el producto que entregan.
May 28, 2014
Rated 4.0 out of 5.0 by BPWoods Great Service
Our flight was cancelled and after a quick search I found Crowne Plaza Amsterdam Schipol hotel. I called and was able to immediately book 2 rooms for within the hour for that night. The staff on the telephone were extremely helpful and friendly. Upon arrival at the hotel, the reception personnel were very nice and accomodating, and were able to put us in 2 rooms next to each other. We had dinner in the restaurant, which was excellent, albeit very pricey. The rooms were clean and comfortable, only drawback would be outdated furniture. The 2 drivers we had to and from the airport were courteous and safely transported us to the hotel and airport. We took a walk that evening in the Hoofddorp neighborhood, which was beautiful. I highly recommend this hotel for their professional and courteous staff, as well as location to airport and community.
Confirmation number: 66011203
May 27, 2014
Rated 5.0 out of 5.0 by Ackers One Night Business Trip
The staff are very helpful. Room and the bed were both very relaxing and nice. Environment very clean,very close to schiphol airport. Easy reach to the Amsterdam Central.
Their Spa is a little dated, but i recommend a dip in the pool after a long flight...
May 25, 2014
Rated 5.0 out of 5.0 by Simon55 Excellent hotel
An excellent hotel close to the AirPort. Free shuttle to the airport. The room was clean and contain everything I need. The staff was very helpful and friendly. The breakfast was very good. We stayed several times in hotels near Schiphol but this is the best.
May 22, 2014
Rated 4.0 out of 5.0 by JBAV Excellent Conference Location
Attended a two day conference at the Crowne Plaza Amsterdam - Schipol and was very impressed by the hotel as a location for conferences. The conference rooms were conducive to learning, i.e good acoustics, big screen, well lit, and the break out areas were always well stocked with adequate refreshments throughout the day.
The room was very clean and the bed was comfy.
The restaurant food was excellent with welcoming and helpful staff.
Overall, I would fully recommend this hotel as a conferencing venue.
May 20, 2014
Rated 2.0 out of 5.0 by CAE737 Early check-in and Transportation
I specifically asked for an early check-in, this was not acknowledged upon arrival.
I was told that "my" room is not ready, but for an additional 20 euros I can get another room which is available...
Eventually I got "my" room, but after the normal advertised check-in time of 1pm.
I did get a voucher for a free soda during the 2 hour wait for the room.
Web site says free airport transportation.
That's true from the airport to the hotel. However, wanting to schedule a ride back to the airport I was advised this is not free...
The van schedule was at 9:15am, however didn't arrive until 9:35.
Then it went to another hotel, not to pick-up more passengers, but to change drivers, another 10 minutes...
After the new driver arrived, he drove back to our (Crowne Plaza) hotel, something about lost wallet...
Basically a 10 minute ride to the airport turned into a 50 minute ordeal.
Bottom line, not planning on revisiting this hotel.
May 19, 2014
Rated 4.0 out of 5.0 Good business hotel
Stayed here during a conference in May 2014: Very convenient for the business traveller and friendly reception:
Service is fast and knowledgeable. Rooms contain everything you need. Elevator is fast etc.
May 19, 2014
Rated 4.0 out of 5.0 by 31Memo Good hotel close to the airport
I stayed two days as I needed a hotel close to the airport with a shuttle service. The hotel was clean and on arrival I was welcomed nicely. My room was clean as well as the rest of the facilities that I got to use.
The only issue that I had was that the internet upgrade that I was offered because of my rewards status didn't work on both days. I didn't called the front desk because it was very late at night. When I got back to the hotel on the second night I mentioned to the front desk and they said that they experienced some issues with the internet the previous night but that it should be working, but it didn't work. It was past midnight so I didn't feel like calling and troubleshooting so I just used the regular slow speed internet which worked OK since I only needed to check in for my flight the following day.
I mentioned the internet issue at check out and I got the impression that they will follow up on my comments which is always a good indicator of service. 60637912
May 19, 2014
Rated 5.0 out of 5.0 by Ricou I have been upgraded from my first stay
Confortable bed, nice room, nice view and great service at breakfast
May 19, 2014
Rated 4.0 out of 5.0 by KS_gr Comfortable Rooms & Good Service
Spacious and. Comfortable rooms with friendly and accommodating hotel staff...
May 14, 2014
Rated 4.0 out of 5.0 by C_Bassano Lovely stay
We had a lovely 2 night stay at the Crowne Plaza, the room was spotless clean and very nicely decorated. The pool area is very cosy and inviting. The gym is well equipped. Breakfast was excellent, but croissants ran out fast and the staff was somewhat slow... or I'm just impatient when I'm hungry.
My biggest complaint: the booking process was painfully slow, I made my booking via email using a groupon voucher and had no reply for days. I called a couple of times only to be told that they had too many emails and that I had to wait. 4 days later I finally received my booking confirmation. Never before had I experienced something like this when booking a room with a hotel. Luckily once we were there it was all good, we really liked the hotel and the staff was friendly, so not too bad at the end.
May 12, 2014
Rated 4.0 out of 5.0 by Scotty007 Good location
Close to the airport, in between AMsterdam and Den Haag, perfect if you will be travelling around while there. Friendly staff, especially at breakfast. Bit pricey but comparable for the area.
May 10, 2014
Rated 5.0 out of 5.0 by DessiB Great Choice for Business Trip!
All described info on the web matches the real conditions. The shuttle bus from the airport was right on time. Then they welcome you very friendly and personally at Reception. The rooms are nicely arranged and the most comfortable big size beds ever.
It's great that one can use free wireless everywhere and relax at the recreation center.
In the morning there was rich choice of food for breakfast. The only tension were the hundreds of people at breakfast all together - but that's probably because it's a great hotel choice close to the airport.
The train station is only a couple of minutes walk on a straight ally, easy to do even by dragging a suitcase. I found it right as per the given direction. Trains takes 5 minutes and you are at Schiphol
May 9, 2014
Rated 4.0 out of 5.0 by Grey wolf Exellent hotel
Bathroom supplements good quality
Coffee machine + kettle
May 4, 2014
Rated 5.0 out of 5.0 by piet great room and nice people
this visit was a home away from home.
and the service was verry good.
we like the lounge
April 30, 2014
Rated 3.0 out of 5.0 by e.wa Room and food ok, but no-one solves your complaints
We stayed for 2 nights during Easter holiday. The room and the bathroom were clean, the staff professional. Also the breakfast was fine.
However, we were not fully satisfied due an infunctional heating. Upon our arrival, the room was very cold, because the aircondition was not working. We turned it on, went to have dinner and hoped the temperature would rise before we would come back. Unfortunately this did not happen and only because we were very tired, we did not inform the reception until the morning. The we were assured someone would come to fix it. To our dissapointment the air condition still did not work the following evening whan we returned to our room. I would not expect such a failure in a 4 star hotel.
April 25, 2014
Rated 5.0 out of 5.0 by Norry Sunny Smile Welcome and Comfortable Stay
I stayed at this hotel to fly to USA from Germany and their hospitality and servicce were very good.
April 25, 2014
Rated 5.0 out of 5.0 by Alopezl Excellent stay!
We spent four days at the hotel with two kids and everything was perfect. It is a spacious, comfortable and clean hotel. The staff is very friendly and helpful. Located in a nice quiet area, close to the train station and a shopping center.
April 25, 2014
Rated 2.0 out of 5.0 by Alex80XXX Beware!
Had a onenight stay, the hotel seems very old, room are old.
Swimming Pool Area was not very clean. Also the hotel put automatically the breakfast on a bill, but we have not taken it. We had to ask to put it off the bill.
Also the hotel charges 7,50 per Person for Shuttle. It is a no go!!! The hotel is overpriced.
For this money you are getting better quality in this area!!
April 21, 2014
Rated 5.0 out of 5.0 by KM2014 Great location, excellent staff
Stayed two nights for a business meeting that was held at the hotel.
Rooms were excellent. Staff were very nice and friendly.
Meeting rooms were very well arranged - no problems with technology. Swift response by staff for any help or assistance (we asked for some electrical extension cords).
Slight problems with internet at first but was later fixed.
Very friendly staff in the restaurant - which had an excellent choice of food!
Hoping to return here for future stays.
April 14, 2014
Rated 4.0 out of 5.0 by Smart Too Friendly staff who are always willing to help
I really like this hotel and have stayed here regularly for many years. The staff are extremely friendly and I enjoy the chats I have with them. I have concerns that my company will decide to stop using this hotel due to the poor quality of the wifi and the fact that there are now other more modern hotels in the area that are cheaper.
April 11, 2014
Rated 5.0 out of 5.0 by Zaurellio good hotel
reccomended to stay! good stuff, good location, nice food!
April 9, 2014
Rated 3.0 out of 5.0 by Simmo1 One night stay
Check in process quite slow. Generally ok property - staff friendly and welcoming. Rooms albeit not that old look tired and dull but they are clean. Shuttle bus seems to take quite a while to Schipol compared to other properties within the immediate area.
March 31, 2014
Rated 5.0 out of 5.0 by Roland_SWI One of my choices in Amsterdam
The Crown Plaza Amsterdam is one of my choice for staying in Amsterdam while on business trip. The hotel is nicely located for my business meetings. Close to the freeway if you travel by car. Free shuttle from the airport as well. Gym is ok, could be a bit larger. Rooms are good, as well as the breakfast.
March 23, 2014
Rated 4.0 out of 5.0 by Marcelo58 Nice staff and good service
Got an early check-in as requested with no problem.
I appreciate the reception staff professionalism.
March 21, 2014
Rated 3.0 out of 5.0 by dr mak With small but significant improvements it would get 5*
I have stayed here before. It's a great location for the business park in Hoofdorp and only a short but expensive taxi ride from Schiphol (24 euros#.
Nice big rooms with very comfy beds, excellent ventilation control and quiet. I could hear the trains but not the planes!
For a Platinum Ambassador, I was irked not to get automatic access to the Club Lounge and had to pay Euro 25. The lounge is nice with great views and very quiet #mostly). I had room service delivered to there thus avoiding in room food smells etc . Service was quick though the choice of food is very limited and the food was not piping hot by the time it arrived - I think it is batched on a delivery trolley and I was at the end of the run!
My biggest complaint was that the housekeeping was terrible. My bed was made by the top duver being dragged over the bottom sheet with no attempt to smooth out the previous night's wrinkles.I had to make it myself. None of the towels had been replaced though the used ones were taken away and I don't think the room had been vacuumed.
I told of my concerns on check out but no adjustment of the bill was proffered.
I get the impression that this is not a 'generous' and warm Crowne Plaza unlike many others.
March 18, 2014