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Rated 4.6 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Hope Mills Excellent facilities and stall for Holiday Inn Express! November 25, 2015
Rated 5.0 out of 5.0 by Harris AL Teeter I've stayed at this property over 30 times on business during the last 3 years and it has always been a very good experience. Many nights I've called to give the staff a "heads up" about arriving very late, but they've always held my room and made me feel so welcome. On my recent stay, Ron was working the desk. Very nice, professional and personable. He is another asset to the property and wonderful to deal with. The breakfast is always hot and ready and as hotel meals go, better quality than most. I especially like those killer good cinnamon rolls! Looking forward to my next stay in December - see you then! November 21, 2015
Rated 5.0 out of 5.0 by Great work hotel The staff and management here are tops in their field. We get a managers reception nightly and a clean comfortable room to stay in. Hot breakfast is an excellent perk as well. The fitness room is well appointed and has nice equipment for the traveling fitness buff. I stay here every time I am in the area and recommend it to anyone passing through looking for a great night's rest! November 21, 2015
Rated 1.0 out of 5.0 by Poor business perspective Needed to check out one day early. Went to the front desk at 3:30 and was told that we needed to be there by 3:00. We were forced to pay for the second night. The clerk never even took the time to consult a supervisor or manager for consideration. We are rewards club members. Not sure that really means anything. November 21, 2015
Rated 4.0 out of 5.0 by Comfy Bed Room and service was great. Only low score was for the breakfast. We were leaving early arrived at the breakfast room just after 630am expecting the best food as it should be fresh. WRONG. The food was not good. I've stayed at plenty of Holiday Inn Express and the food is typically great and that is why we chose to stay at this one while traveling. This time it was a let down. Not typical service we expect. November 16, 2015
Rated 5.0 out of 5.0 by Very nice hotel This hotel was very convenient to the family we were visiting. Everything was very nice and clean. The staff was friendly and helpful. There are enough restaurants and other stores very close by. We would stay there again while in the area. November 11, 2015
Rated 5.0 out of 5.0 by Great hotel stay Stopped at this hotel while traveling south. A couple of miles off of the highway but my husband checked YELP and they recommended this. I must say that this was a beautiful experience. Very clean and friendly staff that were very accomodating to all. I was told that they would give me a bereavement rate that was important to me since my mom had passed and the reason I was travelling. One less thing to worry about with a nice rate given for this reason, gave me faith in people really caring again. Thank you Holiday Inn :) November 8, 2015
Rated 5.0 out of 5.0 by Home Away From Home @ Hope Mills, NC My husband and I had the opportunity to travel to Hope Mills, NC on a short one night business trip. The Holiday Inn Express was our first choice. The hotel is quite nice in the lobby with a lovely artsy water feature. The check in process was a breeze with Brooke @ the front desk. Very efficient and friendly. The room had a very soft, multi-layered king size bed which slept great. Everything was nice and clean even the carpet. Don't laugh but sometimes you can't walk on a hotel floor barefoot. I enjoyed kicking off my slippers. The happy hour was unexpected. Complimentary Sangria or beer was just what we needed to relax. We liked the Sangria. Also, there were snacks of chips and salsa. Tasty. The exercise room was very clean as far as appearance but there was a slight sweat smell (I guess that is to be expected). Nice selection of equiptment. The morning breakfast bar was unbelieveable. So much to choose from! Eggs, bacon, sausage and all manner of danishes and muffins and a little pancake machine. The staff was so friendly and helpful. I loaded up my food and I was off back to my room with the help of Marcus who held the elevator for me. So nice to go the extra mile for me. All the staff was like that. A really good group of people. Brooke @ thr front desk was especially friendly and nice. Be proud of your Hope mills location. Good job. High marks all around. :) November 7, 2015
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