Rated 4.4 out of 5 by 75
Rated 3.0 out of 5.0 by EM0214 Good and Bad.....mostly bad
All the things you expect from Holiday Inn. Clean room, nice breakfast, and good location. And then....things you wouldn't expect. At our check-in the clerk was a little too playful with the group checking in just ahead of us....then gave us the "run down" on how they were return customers and she knew them well and had to "Keep them in check" as they had stayed there for almost a year on and off before and now were back for another lengthy stay.....and....they only stayed at HIE to enjoy the free beer during the week....very strange and unprofessional. The clerk also talked about getting the group their bonus points even though the government/company was paying the bill for the lengthy stay of these customers.....very unprofessional..... Also very disappointing were the grounds and parking area...It was always messy, at best and sometimes just filthy. Trash that sat along the walk ways for days....really....DAYS...over flowing ashtrays and cig butts all along the walk ways. Trash can that were always full....just as you walk in the main doors. We have pictures.....and pictures of the sticky/filthy floor in the only elevator 4 days straight.....with the Caution sign hanging along the elevator hand rail the entire 5 days we were there.....terrible! When we mentioned the mess to a person we had seen at the front desk all day, she told us "I told the maintenance man to come clean up....when he comes out here....YOU....tell him I said "clean it up".....and I'm his boss.....so YOU tell him!".....then she walked to her car.......strange and very unprofessional! ..We checked out Sunday 9Feb....today is 19Feb and the "pending" charges are still being held on our credit card.....even though we paid in full using a different card at check out....and THAT charge posted that very afternoon..........very disappointing!
February 19, 2014
Rated 5.0 out of 5.0 by marcmaine quiet location, just what we needed
chose hotel for being slightly off the beaten path. holiday inn express is our first choice for lodging since we have never been disappointed.
February 12, 2014
Rated 5.0 out of 5.0 by Kello44 Nearby relaxing retreat!!!
Just a few miles from home with the feel of a far away location !!! This was a perfect weekend get-away with the luxuries of home. Really appreciated the bathroom safety features. The breakfast choices were delicious and offered a wide variety!
February 5, 2014
Rated 5.0 out of 5.0 by Kilted Clean
Nice staff. Hotel is convenient and well maintained.
January 16, 2014
Rated 5.0 out of 5.0 by AceXLT Time to unwind
I try to book this hotel when I'm in the area. Great place to relax and unwind.
January 15, 2014
Rated 4.0 out of 5.0 by Ddkilmon comfortable and clean
This hi express is a little bit of 95 worth the drive. Clean and friendly place.
January 11, 2014
Rated 4.0 out of 5.0 by I stay a lot Great stay, terrible breakfast
The hotel was wonderful! The breakfast staff missed the beat for the first time ever. The milk was spoiled, the bananaswere old and they didn't have yogurt. I would stay again, but would be weiry about the breakfast!
January 6, 2014
Rated 5.0 out of 5.0 by Gary B Great Staff and Wonderful Room!
Manager Denise was as cheerful, and helpful, as could be throughout our check-in and review of local eateries. The room was surprisingly well appointed and very spacious, and everything we needed was there. This HI Express is well worth the extra 4 miles or so off of the Interstate as it is near several restaurants and other local services. Easy to get to and nice and quiet.
January 1, 2014