Rated 4.5 out of 5 by 180
Rated 5.0 out of 5.0 by hieshm Fantastic Service
I was hesitant about staying here based on what happened when I called the phone number to make reservations. I thought I was calling the actual hotel but it sounded like it was a call center and I was treated very rudely. It was not the front desk or actual hotel. I almost canceled my reservation but so glad I didn't. The staff was excellent and very accommodating. Reggie and Laquosha were exceptional and made our stay worthwhile. The room was nice and comfortable, had a great breakfast every morning. It is a hot breakfast not just cereal which is what it looked like in the website photo. We will stay at this location when we come back into town.
June 26, 2015
Rated 4.0 out of 5.0 by jwdnittany Fayetteville NC
would stay here again, front desk personnel very accommodating
June 24, 2015
Rated 5.0 out of 5.0 by Covert1 Excellent Service
As I stated in the survey, I stayed at this hotel for 6 days, and the service was outstanding every single day. The staff was cordial, professional and helpful. I look forward to staying at this Holiday Inn again, when I visit next time.
June 17, 2015
Rated 5.0 out of 5.0 by RayD66 Enjoyabe Stay
Very nice place to stay. Friendly, helpful, courteous staff, clean, comfortable rooms. I recommend the Holiday Inn Express at Hope Mills, NC.
June 16, 2015
Rated 5.0 out of 5.0 by Jeanne L. Weekend at the Lake
Great hotel location to take grandkids to Fantasy Lake.
June 5, 2015
Rated 5.0 out of 5.0 by Valaraz Great staff and great service.
I had never stayed at a Holiday Inn prior to visiting Fayetteville. My experience at this one has made me change my first choice for hotels when traveling for business and/or pleasure. I appreciated how attentive and kind the staff are at this particular hotel. I had a little issue with hair in the bathroom when I first arrived, but the staff took care of it right away and the remainder of my staff was problem free. I would highly recommend this particular Holiday Inn Express and Suites!
June 4, 2015
Rated 5.0 out of 5.0 by james2285 Comfortable, affordable, fantastic service!
Hotel was extremely friendly, and welcoming. From the minute we walked in, to breakfast, to guest room condition, to check-out, everything was perfect. Do not stay in hotels often, however this chain, and location would easily persuade me otherwise. Highly recommend this hotel if staying ANYWHERE in the area. Price was more than affordable, and worth every dollar!
June 3, 2015
Rated 5.0 out of 5.0 by four for 4 Home away from Home
Very impressive outside with appreciation shown to our armed forces. Inside employees ALL very helpful and friendly. Room was pefect in every way. Better than home usually is. First stay but will not be the last.
June 3, 2015