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Rated 4.6 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Great Hotel in Hope Mills a last minute need for a room for myself, wife and daughter while visiting our Son, began stressed-out that cost would be outrageous. The front desk manager, Ronald quickly wiped my concerns out with a great room rate for two nights. The breakfast included was well prepared, fresh, and the lady tending the food was upbeat, fun to talk with and really hustled to keep everything replenished ( a huge church group was there at the same period) quiet location of our room, comfortable beds and a spotless bathroom all made our evening and mornings at the hotel very relaxing! Liked it so much, we stopped overnight at another in Meridian enroute back to Texas. November 25, 2015
Rated 5.0 out of 5.0 by Hope Mills Excellent facilities and stall for Holiday Inn Express! November 25, 2015
Rated 5.0 out of 5.0 by Harris AL Teeter I've stayed at this property over 30 times on business during the last 3 years and it has always been a very good experience. Many nights I've called to give the staff a "heads up" about arriving very late, but they've always held my room and made me feel so welcome. On my recent stay, Ron was working the desk. Very nice, professional and personable. He is another asset to the property and wonderful to deal with. The breakfast is always hot and ready and as hotel meals go, better quality than most. I especially like those killer good cinnamon rolls! Looking forward to my next stay in December - see you then! November 21, 2015
Rated 5.0 out of 5.0 by Great work hotel The staff and management here are tops in their field. We get a managers reception nightly and a clean comfortable room to stay in. Hot breakfast is an excellent perk as well. The fitness room is well appointed and has nice equipment for the traveling fitness buff. I stay here every time I am in the area and recommend it to anyone passing through looking for a great night's rest! November 21, 2015
Rated 1.0 out of 5.0 by Poor business perspective Needed to check out one day early. Went to the front desk at 3:30 and was told that we needed to be there by 3:00. We were forced to pay for the second night. The clerk never even took the time to consult a supervisor or manager for consideration. We are rewards club members. Not sure that really means anything. November 21, 2015
Rated 4.0 out of 5.0 by Comfy Bed Room and service was great. Only low score was for the breakfast. We were leaving early arrived at the breakfast room just after 630am expecting the best food as it should be fresh. WRONG. The food was not good. I've stayed at plenty of Holiday Inn Express and the food is typically great and that is why we chose to stay at this one while traveling. This time it was a let down. Not typical service we expect. November 16, 2015
Rated 5.0 out of 5.0 by Very nice hotel This hotel was very convenient to the family we were visiting. Everything was very nice and clean. The staff was friendly and helpful. There are enough restaurants and other stores very close by. We would stay there again while in the area. November 11, 2015
Rated 5.0 out of 5.0 by Great hotel stay Stopped at this hotel while traveling south. A couple of miles off of the highway but my husband checked YELP and they recommended this. I must say that this was a beautiful experience. Very clean and friendly staff that were very accomodating to all. I was told that they would give me a bereavement rate that was important to me since my mom had passed and the reason I was travelling. One less thing to worry about with a nice rate given for this reason, gave me faith in people really caring again. Thank you Holiday Inn :) November 8, 2015
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