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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Best stay in the area We LOVE this hotel and stay here every time we are in the area. The staff is fantastic and the rooms very comfortable. The mattresses and pillows are super comfy. Hope Mills is a better town to stay in than Fayetteville as well. This hotel always gives us the best nights sleep and the rooms are quiet and dark. Temperature of the room can always be set right where we want it. And they always have a military discount that is unavailable at a lot of other hotel chains. July 1, 2015
Rated 2.0 out of 5.0 by WIll NOT be staying there again A BIG blood stain on the chair in room, tic tac toe drawn outside elevator, dirty bathroom in room, visible plaster that had not been smoothed or painted, wi-fi never worked for us our whole stay. There was cereal at breakfast but NO milk. She said they were out. I have worked as the Administrative Assistant to the Director of Operations for a larger hotel chain and have gone out and bought what the kitchen was out of in order to make the guest more comfortable. It was Brand standard. My 2 June 29, 2015
Rated 5.0 out of 5.0 by Fantastic Service I was hesitant about staying here based on what happened when I called the phone number to make reservations. I thought I was calling the actual hotel but it sounded like it was a call center and I was treated very rudely. It was not the front desk or actual hotel. I almost canceled my reservation but so glad I didn't. The staff was excellent and very accommodating. Reggie and Laquosha were exceptional and made our stay worthwhile. The room was nice and comfortable, had a great breakfast every morning. It is a hot breakfast not just cereal which is what it looked like in the website photo. We will stay at this location when we come back into town. June 26, 2015
Rated 4.0 out of 5.0 by Fayetteville NC would stay here again, front desk personnel very accommodating June 24, 2015
Rated 5.0 out of 5.0 by Excellent Service As I stated in the survey, I stayed at this hotel for 6 days, and the service was outstanding every single day. The staff was cordial, professional and helpful. I look forward to staying at this Holiday Inn again, when I visit next time. June 17, 2015
Rated 5.0 out of 5.0 by Enjoyabe Stay Very nice place to stay. Friendly, helpful, courteous staff, clean, comfortable rooms. I recommend the Holiday Inn Express at Hope Mills, NC. June 16, 2015
Rated 5.0 out of 5.0 by Weekend at the Lake Great hotel location to take grandkids to Fantasy Lake. June 5, 2015
Rated 5.0 out of 5.0 by Great staff and great service. I had never stayed at a Holiday Inn prior to visiting Fayetteville. My experience at this one has made me change my first choice for hotels when traveling for business and/or pleasure. I appreciated how attentive and kind the staff are at this particular hotel. I had a little issue with hair in the bathroom when I first arrived, but the staff took care of it right away and the remainder of my staff was problem free. I would highly recommend this particular Holiday Inn Express and Suites! June 4, 2015
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