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Rated 4.2 out of 5 by 104 reviewers.
Rated 4.0 out of 5.0 by Selection of an IHG property I normally stay at IHG properties while on business trips if one is available. I would have perferred to stay in Watkins Glen, NY but no facility was available. The Horseheads HI was the closest so I stayed there. Every thing worked out well. HIE needs a facelift. September 5, 2014
Rated 5.0 out of 5.0 by clean, updated room and great friendly staff when we first pulled into the parking lot, the hotel looked old and outdated. However, we were in for a pleasant surprise to discover how updated and clean the common areas were, as well as our room. The entire staff was extremely friendly and helpful. September 5, 2014
Rated 4.0 out of 5.0 by Finger Lakes Vacation We stayed at the Holiday Inn Express @ Horseheads on Labor day weekend, the hotel is ideally situated, leaving us plenty of options on where to visit. The room was of a high standard, comfortable and well equipped with fridge, microwave, TV and internet was exceptionally good. The road noise outside or louder than usual air conditioning unit did not prevent us from sleeping well. Sunday, The Breakfast room was a over crowded and should have been a bit more organised in terms of replenishing food and having a spill over room set up Breakfast Monday morning was a pleasant experience as there was less people present, and staff were polite helpful and pleasant. September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay This hotel is well managed and it shows that in many ways: Friendly smiles on staff, welcoming front desk and a wonderful breakfast buffet to send you on your way. September 4, 2014
Rated 4.0 out of 5.0 by Great people, wonderful breakfast The service offered by the hotel staff was wonderful, everyone was helpful in every aspect. The beds were very comfortable and we got excellent sleep the two nights that we stayed. The breakfast was fully stocked and everything was hot and fresh. September 4, 2014
Rated 5.0 out of 5.0 by NICE, COMFORTABLE, REASONABLE AND EXCELLENT SERVICE. HOTEL STAY WAS JUST WHAT I NEEDED AFTER A LONG TRIP. SERVICE WAS GOOD, FAST AND NOT AT ALL COMPLICATED. ENJOYED BREAKFAST AND VARIETY OF FOOD CHOICES OFFERED. September 3, 2014
Rated 5.0 out of 5.0 by excellent services and value This hotel was excellent. Everything was clean. All systems worked well. The business centre had 2 computers with online availability, (only one was high speed). The mattresses and pillows were heavenly and made for an excellent sleep. Our car was in a local garage so we needed extra information and help, which the manager willingly provided. To our pleasant surprise, there was a full breakfast provided, even with eggs and fresh fruit. We love swimming pools, and were pleased to be able to use the outdoors pool here. There was even a life guard. (The only drawback was its position right beside a busy highway, with no hedge or sound barrier.) We have already recommended Holiday Inn Express and definitely plan to make an effort to book with HIE the next time we travel. Also to get points! September 2, 2014
Rated 3.0 out of 5.0 by 床铺舒适,服务一流 地點近快速道路 床好躺 對面有餐廳可以使用 有免費網路 免費停車 免費早餐 都是不錯的選擇 若只打算純粹找個地方睡覺 這裡是不錯的選擇 櫃台服務人員親切 August 27, 2014
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