Rated 4.3 out of 5 by 213
Rated 5.0 out of 5.0 by wburr835 Excellent place to stay
I've never had a problem at The Holiday Inn Express Horseheads. Rooms are clean, comfortable and quiet. Katelyn at the desk is very good at customer relations.
November 25, 2015
Rated 5.0 out of 5.0 by BigAl52 Solid as usual!
I throw everything at them! I added a night and they accommodate, I added a room for the last night and they gave me the room next door, everything worked perfect! They are very friendly! kids had a blast! this is my place to go whenever I go and visit my son at Cornell, we don't even mind the 40 minute drive to Ithaca.
November 19, 2015
Rated 4.0 out of 5.0 by EDDoc57 Staff friendly but hard to reach
From arrival to departure the staff was friendly and polite. However, our call to the front desk during the course of our over night stay went unanswered despite two attempts. To explain: When we arrived, I mentioned that we were there to watch our daughter play hockey against Elmira. Both staffers immediately knew we had to be from Cortland and that game was at 7:00pm. We tried to call from the room to clarify the location of the game but could not get an answer despite 2 attempts. We mistakenly assumed the ice rink would be on or near the campus and went 10 minutes in the wrong direction before having to stop and bring up the Elmira Women's Hockey website to find the location. Not a big problem but had our call been answered we would have avoided that and not missed the first 3 minutes of the game and our daughters first time as a starting player in college.
November 18, 2015
Rated 2.0 out of 5.0 by donotstayhere1 Truck stop
Not recommended; poor sleep/ too close to highway. Both sides of Bldg are bad.
November 17, 2015
Rated 5.0 out of 5.0 by Taressa bathrooms
I realize most of the Holiday Inn Express Hotels have been updated from previous Holiday Inns. Most of your hotels seem to have ample room in the bathroom. But, this bathroom seemed very small.
November 16, 2015
Rated 5.0 out of 5.0 by JanetA Comfortable room and friendly staff
We had a very comfortable stay. Hotel is conveniently located off Route 17 in Horseheads.
Staff is very friendly and efficient. Room was clean and the bed was very comfortable.
In other hotels, the pillows are usually lumpy and too firm. The pillows provided here were large but soft.
Breakfast had a nice variety of choices, including some hot items. Nice touch!
Only negative was outside traffic noise from nearby highways. The hotel is in a very busy section of the Horseheads area. It wasn't obnoxious noise, but apparent.
All in all, a good night's stay. Would definitely come back!
November 3, 2015
Rated 5.0 out of 5.0 by briandx11 Clean, value-based hotel
The hotel staff was friendly, room was clean, and the buffer breakfast was nice. Great value for the dollar.
My only minor issue is that there did not seem to be many rooms with two queen-sized beds, just full size.
October 28, 2015
Rated 5.0 out of 5.0 Wonderful environment
Very good service and food for breakfast.Will recomment to friends and choice Holiday Inn Hotel
October 26, 2015