Rated 5.0 out of 5.0 by Steveandcat Repeat visits
Every time we go to visit our youngest at college, we spend the night here! Great service, location, rooms!
May 8, 2013
Rated 5.0 out of 5.0 by tauschla Super clean and very well appointed
We were pleasantly surprised by the quality and amenities of our room. Free wifi, microwave, mini fridge (the kind you can really use to store your own food), individual coffee maker and free toiletries if you forgot your own. There was also a clean and well maintained work out room. Fantastic value for money and would stay here again. Folks were friendly too.
April 20, 2013
Rated 4.0 out of 5.0 by Stevedb Excellent value
Room very comfortable. The maids replaced our pillows with new ones after second night. NICE... Room was quiet, clean. Service at desk was excellent. Breakfast was excellent. Very good place for families to stay! This hotel is an exceptional value for the money they charge. I will return, this was my second stay there.
April 19, 2013
Rated 5.0 out of 5.0 by captover05 Excellent All Around
I have nothing but great things to say about this hotel. The staff is exceptionally helpful, courteous, and polite. They are more than willing to go above and beyond to help you with any needs. The hotel also has very clean rooms and a great airport shuttle. I would definitely recommend this location to any business traveler.
March 29, 2013
Rated 5.0 out of 5.0 by Harry38 Commendation to HIE Horseheads-Elmira, NY
I have an excellent experience at the Holiday Inn Express Horseheads-Elmira last week. I will return to this property by choice in about five weeks for a four-night stay with three colleagues.
March 14, 2013
Rated 5.0 out of 5.0 by JLCKJZ55 Excellent Customer Service
I stopped for 1 night on business extremely late in the evening.
Front desk staff did an excellent job of taking care of my needs.
Provided alot of great information about local restaraunts and offered discounts for most establishements.
I will definately be stopping back through on my way back to NY.
March 13, 2013
Rated 5.0 out of 5.0 by travelingandloveit Always enjoy HIE
Only stayed one night but the room was very clean which is a must for me, the staff were very friendly. We didn't have a reservation ahead but had no trouble booking a room. Loved the pancake maker for breakfast!! If you like a nice shower the shower head is wonderful! Would highly recommend.
January 23, 2013
Rated 2.0 out of 5.0 by Bri1113 Rude Employees
The employee that checked me in, NEVER asked if i was a priority member and she was extremely rude. I also work in customer service at a hospital and if i treated a patient like that it would be unacceptable. I do understand that working with the public can be stressful but this girl needs a reality check. I had stayed at a different holiday inn express last month and the employees there were fantastic. Maybe this certain girl at 'Elmira' should take a lesson. Now the lady that checked me out of my room apologized for the rudeness of her fellow co-worker and also provided me with a priority club bag since the first girl never even asked.
January 10, 2013