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Rated 4.3 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Fantastic service due to excellent caring staff The staff makes this hotel a great place to visit. June 25, 2015
Rated 5.0 out of 5.0 by Too bad they can't relocate. The staff at this hotel was excellent. They guys at the desk at night were extremely helpful in recommending local restaurants and activities. All of the staff, from the breakfast attendants to the cleaning crew, were outgoing and friendly. The hotel is very clean, if somewhat outdated. The sinks could be replaced, as they only come up to about mid-thigh. This hotel is located next to the freeway and it is very noisy in the rooms. They should replace the old windows with triple pane glass to reduce the noise. The walls are not very sound proof, as we could clearly hear the conversations in the next room. Even with all of that, I would stay here again. June 24, 2015
Rated 5.0 out of 5.0 by Great Breakfast Very enjoyable stay. Had a brief stay on our way to Seneca Lake and Watkins Glen to visit friends in Elmyra. June 23, 2015
Rated 5.0 out of 5.0 by Great service I was greeted at the first desk with a friendly attitude. All the staff were found to be friendly and ready to assist with any needs. Had a great visit. June 19, 2015
Rated 5.0 out of 5.0 by guest room cleanliness I have a dog, so i was put into a room for dogs. The carpet felt dirty and sticky, possibly from dog urine on the carpet. I have no complaints with the people working at the hotel, everybody was extremely polite. If I needed anything the staff helped me out. June 14, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Horseheads NY Excellent Room and service by staff. Would prefer a firmer mattress, but over all excellent hotel. Cannot go wrong with Holiday Inn Express locations. June 12, 2015
Rated 5.0 out of 5.0 by the best pillows to sllep with Clean comfortable rooms. The beds were great, The hotel staff was ready to please and were polite and friendly. June 9, 2015
Rated 4.0 out of 5.0 by Just what you should expect Speedy check in procedure. I would have liked the ability to turn on a fan in the room. Staff was very friendly June 2, 2015
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