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Rated 4.1 out of 5 by 74 reviewers.
Rated 5.0 out of 5.0 by Great experience Clean, comfortable room, friendly staff,excellent coffee in the morning July 16, 2014
Rated 3.0 out of 5.0 by Friendly staff Staff was great. Had an issue with the AC in the room and the room smelled a little musty. Bathroom was clean but found it very small. Internet speed was average to poor at best. July 14, 2014
Rated 5.0 out of 5.0 by great service at front desk I had outstanding service at front desk. The young lady got me signed up for rewards program, provided me directions for where I needed to go for work the next day and a list of restaurants around the area. All done with a willing smile on her face. July 13, 2014
Rated 3.0 out of 5.0 by Wine Trail Visit OK for the money, right off the main highway 88 a little noisy if you plan on spending any time at this hotel. July 10, 2014
Rated 3.0 out of 5.0 by not more than fair 1. narrow beds 2. poor acoustics, noise 3. dark corridors 4. good breakfast July 8, 2014
Rated 5.0 out of 5.0 by Elmire Horseheads A great place to stay. Friendly hotel staff. Received detailed instruction to a local restaurant. July 6, 2014
Rated 4.0 out of 5.0 by Service great but a convention made it noisy Holiday inn express is my favorite on the go hotel. I was even more appreciative when changing rooms for the third day the attendant found a luggage key and brought it to our room- on a different floor. Taking the extra time to find us for this small return lifted my overall experiences at the hotel. I will try not to get next to the vending machines when they are so filled in the future. July 2, 2014
Rated 5.0 out of 5.0 by Best ever All was good and all assisted me in a great stay to the new york area. it added to the success of the race at watkins glenn race course. July 2, 2014
Rated 4.0 out of 5.0 by Excellent staff; smelly, smokey room The front desk and breakfast room staff were excellent. Very friendly, attentive, and efficient. The non-smoking room I was given smelled heavily of smoke. This decreased after running the AC for the evening, but returned when the fan turned off during that time. It seemed to come either from the AC vent itself, the fabrics and textiles in the room, or poor circulation in the room. The smell was disruptive and permeated my belongings. June 26, 2014
Rated 5.0 out of 5.0 by great stay The staff was really helpful & friendly. The rooms were clean and nice. June 25, 2014
Rated 3.0 out of 5.0 by it was "OK" It was an "ok" place to stay but we will look for something else next time. It will probably still be a Holiday Inn Express, but not this one. It was plenty spendy.....neithor the check inn nor the check out staff could care less whether or not we were there. Pan cake maker was out of order. No one was taking care of the breakfast room/area. Having just spent the last 7 nights at Holiday Inns or Holiday Inn Express, this was the only one we probably won't return too. June 23, 2014
Rated 5.0 out of 5.0 by Great breakfast, clean room and kind staff We originally had planned to stay for one night and the second in cabins for an overnight program but after the first night we wanted to come back so we stayed another night. I enjoyed the clean rooms - no musty smell or stains on the carpeting. My only complaint about the room was the air that came out of the vent blew right on me, which I didn't like. But since we got to the room so late and were in bed by the time I noticed it, I didn't have the energy to turn the light on and try and adjust it (so I'm not sure if it can even be changed). In any case, breakfast was great and the staff were very friendly (especially the morning breakfast woman who greeted us with a smile). We have another event to attend to in the fall and I'm already planning in coming back. June 10, 2014
Rated 5.0 out of 5.0 by Great Staff, Clean Rooms, Nice sized rooms Hotel Was located in a very accessible area, right off the highway, Route 17. Hotel was very clean and staff was very accommodating. I would definitely recommend this hotel if you are in the area June 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed Clean facility, comfortable beds, nice selection for breakfast. Only drawback is noisy if you have room facing the road. May 31, 2014
Rated 3.0 out of 5.0 by Good Location, older hotel, ugly view from room The receptionist when I checked in was not the friendliest person, but was not rude either. The hotel as a whole was very old and showed it, e.g. carpets, walls, décor. When I got to my room and looked out the window I was very disappointed. My view was a fenced in area with their dumpster, maintenance equipment, and electric poles and lines. The beds were comfortable, room was clean. I could not figure out the heater/AC, but was able to crack the window. The breakfast area was well stocked and a good selection. I stayed on a rewards night, so I do not know what the rate of the hotel is normally. I would only stay at this hotel again, if the rate was lower than competitors. The location was great for my reason of being in the area though. May 20, 2014
Rated 5.0 out of 5.0 by Comfy, clean and convenient to the airport! We always enjoy our stays at Holiday Inn. The rooms are very comfy and clean, with everything we need. Breakfast is a very nice freebie! We have always been on the ground floor, but on our last stay we were on the second floor. We noticed a lot more highway noise up there! Other than that we are extremely satisfied with both Holiday Inns in the Elmira/Horseheads area! March 25, 2014
Rated 2.0 out of 5.0 by Loud heaters This hotel has the loudest heaters I have ever seen in a Holiday Inn. It turned on every 30 minutes all night. I didnt sleep at all. There was also no way to turn it off. I will not return to this hotel February 11, 2014
Rated 5.0 out of 5.0 by Love this place Stayed here many times. Always a pleasure. I love this place!!! February 2, 2014
Rated 5.0 out of 5.0 by Excellent Service I have stayed here several times. My favorite hotel now. Staff very friendly and helpful. Jean is such a huge asset at the front desk! I feel safe and comfortable at this hotel. Good job by all! December 21, 2013
Rated 5.0 out of 5.0 by Great staff I travel for business and average approx. 200 nights per year staying in different hotels. Recently, I stayed at this Holiday Inn Express for 3 months and must say, the staff at this location is 2nd to none! From the top management to all staff, I cannot express how thankful I am for the hospitality you've exhibited during the stay, and while my family visited. Thank you!! The hotel itself could use a modern update but I'll take it with the friendly staff over the local competition any day. I definitely recommend and look forward to staying there in the future! Thanks again!! November 23, 2013
Rated 5.0 out of 5.0 by Clean rooms and good sevice It is a really nice hotel. The bed are very hard, I prefer a soft bed maybe a pillow-top. Some of the other Holiday Inn Expresses that I have stayed in have new mattresses. Other than that everything is clean. November 21, 2013
Rated 5.0 out of 5.0 by Friendly/Helpful Staff Excellent location for visiting wine country. Regardless of location, the genuine friendly and helpful staff at the front desk, in the breakfast room all very much appreciated. Will return November 15, 2013
Rated 4.0 out of 5.0 by Comfortable stay in an old facility This hotel met all of the usual HI expectations for a traveler. We had just stayed in a brand new HI in Clearfield, PA so this building being 60+ years old, just fell a little short. The structural décor was old with the old popcorn type ceiling but the furnishings were definitely up to par. The bathroom was really cramped, very typical of the old style. But, the staff could not have been friendlier, the bed was comfy and the breakfast was good. Stay tuned though, 2014 is going to bring either a major remodeling or a complete rebuilding. TBD! November 14, 2013
Rated 5.0 out of 5.0 by Great staff Staff is great and very pleasant to deal with on a daily basis. October 14, 2013
Rated 4.0 out of 5.0 by All good except WiFi We stayed one night will visiting the Corning Museum of Glass. The hotel is convenient to Corning and has a nice selection of restaurants nearby. The hotel staff were very nice even calling our room to make sure everything was alright. The room was very clean and beds were comfortable. The only problem we had was the WiFI was spotty in the room. The WiFI was weak and I could not use my iPad in the bed. October 9, 2013
Rated 5.0 out of 5.0 by Great I spend a lot of time at this hotel and enjoy every night. October 7, 2013
Rated 5.0 out of 5.0 by Bath room and hvac Bath room was very good except no grab-bar in the tub. the hvac controls were hard to reach. Hotel staff was sincerely friendly and cheerful. September 25, 2013
Rated 3.0 out of 5.0 by Great Value but... We stayed in this hotel as part of a road trip. The comfort level was OK, the rooms seemed smaller than other holidays inn we stayed in during this same trip. September 23, 2013
Rated 1.0 out of 5.0 by Would not stay here again We checked in using a rewards night. We were given a room that supposedly was smoke free but smelled like the last occupant had been a smoker. The room was dirty. I contacted the front desk and the did move me to another room but this one wasnt much better. The only difference I could see, other than the room being larger, was the absence of the smokers smell. The room was still dingy and was in severe need of remodeling. I was not offered and return of the points I had used to stay here nor was I ever contacted by the manager to address the issues we encountered. I did have to use Customer Service to get the room changed. The overall impression of the hotel led us to go to Mc Donalds for breakfast instead of getting the breakfast at the hotel. September 16, 2013
Rated 3.0 out of 5.0 by clean hotel The hotel is an average hotel, the rooms are ok, the front lady never smile or say welcome, the food is regular, the mattress was really old and uncomfortable, the big trucks passing all night were really annoying. The only good thing was that the room was clean, and the ladies from the breakfast. August 30, 2013
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