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Rated 4.7 out of 5 by 85 reviewers.
Rated 4.0 out of 5.0 by Good hotel for quick stay We stay here often. Convenient location and staff is always great. Can be noisy depending on how loaded the hotel is and who is staying there. August 29, 2014
Rated 5.0 out of 5.0 by Friendly Very nice people working there. Clean, good breakfast. August 28, 2014
Rated 5.0 out of 5.0 by MTU Enjoyable stay. Very clean hotel. Employees were very friendly and helpful August 27, 2014
Rated 5.0 out of 5.0 by The BEST Place in Houghton GREAT people, Quite place to rest and enjoy the area. This is my home away from home when I am in the area. August 27, 2014
Rated 5.0 out of 5.0 by Excellent Service Your entire team - Carla, Ann, Sara, Mary, Scott - I've been at your hotel quite frequently and all the staff are friendly, very cooperative, and continuously go above and beyond. I always recommend your hotel for those coming to Houghton. Thank you staff. August 25, 2014
Rated 5.0 out of 5.0 by What I expect from a holiday inn 10's all around! Great staff nice hotel liked the location. Free breakfast was good! I stay at holiday inns most of the time. The houghton location Is a great example of what a hotel stay should be! Thank you! August 23, 2014
Rated 5.0 out of 5.0 by Great Beds/Pillows & Clean! Enjoyed family time at this great location. Great service and clean. Would have liked extra half hour on complimentary breakfast and wished pool a bit warmer. We would visit this location again! August 21, 2014
Rated 5.0 out of 5.0 Amazing cleanliness So many times Holiday Inn rooms (and rooms at other similar quality hotel chains) have been disappointing due to run-down and over-used appearances. Invariably I have left hotels feeling grungy and needing a bath when I return home. This Holiday Inn was an exception -- clean, well-designed, firm bed, AC that worked, and new furnishings in the room. In addition, the breakfast selections were upscale set of teas, greek yogurt, walnuts with oatmeal, and fresh fruits. I will definitely stay at this hotel when in the area again. August 18, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Staff were very friendly. Rooms are clean and updated. The sauna is a nice touch. August 18, 2014
Rated 5.0 out of 5.0 by U.P. is good and so was the Houghton Holiday Inn Express Another nice stay at the Holiday Inn Express in Hancock, MI. The weather was perfect for 5 out of 6 days. Lake Superior was COLD! Breakfast was HOT. We mixed business and pleasure and our cousins 90th Birthday Party was great. Maybe another example of YOOPER Power. Once again, all is good in the U.P. of Michigan August 15, 2014
Rated 4.0 out of 5.0 by Aside from housekeeping issues, this place is great! This summer was my second year in a row staying at this location. My room was on the third (top) floor, so there were no issues with other guests above me walking all night. My room was close to the elevator, but I never heard a thing. Breakfast was decent, but this is the only HIE where I have found them not to serve the sausage gravy (my favorite!) every day. Parking lot is huge and is shared with an adjacent furniture store, so there is never an issue here. Front desk and breakfast area staff couldn't have been nicer or more helpful. I had a low tire one morning, and was directed to a place in Hancock--across the bridge--that had me fixed and back on the road almost instantly. Now for the negative--housekeeping needs to do a better job. One day I came back to my room to find the throw that is usually on the foot of the bed wadded up and shoved in between pillows. Another day found no housekeeping done in my room at all. I did bring this to the attention of management at checkout, and was assured the situations would be addressed. The big question for a business such as this should be whether or not a patron would return on a future visit. I would, but wouldn't rule out checking out other motels in the area. The Keweenaw is a gorgeous area to visit, and I hope to return in a year or two. August 14, 2014
Rated 5.0 out of 5.0 by Great staff I had a nice stay. Katie at the front desk was extremely helpful with my internet/laptop problems. She saved the day for me! August 14, 2014
Rated 4.0 out of 5.0 by VERY FIRM bed if thats your thing. Nice staff, poor value. Too far away from the city of Houghton and everything going on down there. Beds were extra firm. August 12, 2014
Rated 3.0 out of 5.0 by Houghton MI Poor front desk staff...great service staff otherwise. better choices in the area August 8, 2014
Rated 5.0 out of 5.0 by great breakfast and comfy bed As soon as we got into room after a long day's time, laid on the bed and said, "AHHH" Breakfast was just outstanding! August 2, 2014
Rated 5.0 out of 5.0 by Great facilities and staff When I first booked our reservations for this hotel, I was a little concerned about the location (it's behind some retail businesses and shares a parking lot with them). When we arrived, we were very pleased with the hotel facilities. It was updated a few years ago and was clean and bright. The food was great, the staff was very helpful and friendly. We stayed one night, then went on to Isle Royale and when we returned we stayed for three more nights. We were VERY pleased and would recommend this hotel to anyone!! August 1, 2014
Rated 5.0 out of 5.0 by Great Service Overall Great Hotel After a long day of travel that began at 5am arriving in Houghton at 8pm was a welcome site. On check in the young lady at the front desk was very helpful and friendly. Our room was ready and we were able to drop our bags off and go to dinner. She had recommended a local pizza place for dinner and it was awesome. A great overall experience. Hotel was very clean including the pool area, fitness center, our room/bathroom and the breakfast area. Would definitely stay at this hotel the next time we are in Houghton. July 30, 2014
Rated 3.0 out of 5.0 by Check in sevices I did think the hotel was great and room was clean and comfortable, but when I checked in - I was not acknowledged as a platinum member and was not offered a snack and beverage - I was told they were out of water - this was at 5pm, I can't imagine that management would let that happen that early. July 29, 2014
Rated 5.0 out of 5.0 by good visit We were in Houghton for a wedding and were particularly pleased with the accommodation of the hotel staff in providing a reasonable rate and excellent service for our visit. July 27, 2014
Rated 5.0 out of 5.0 by Staff Excellent All staff members were very helpful and friendly both in the evening and AM. July 26, 2014
Rated 5.0 out of 5.0 by Great Service My stay here reaffirmed my decision to stay with IGH hotels. The staff was great and they helped me obtain my reward stay I needed to bring my ailing father back to the place where he grew up one last time. I would highly recommend a stay here with the outstanding staff they have. Thank you again for the fantastic stay Brian L. July 23, 2014
Rated 5.0 out of 5.0 by Great Stay Very well kept place. Very clean, well organized. I have stayed at a lot of hotels and I was really impressed with this hotel. I can not say anything BAD about this place EXCEPT maybe more food items for the breakfast buffet, more choices; but, I am really taking it to the extreme....it was great overall. I do wish they could put a little gift shop in there. Did have postcards for around the area and I was going to buy a few of the cards but then I forgot when I checked out. Maybe move the postcards from the side to the front as a reminder for your guests. July 23, 2014
Rated 5.0 out of 5.0 by great getaway nice to be in a hotel that feels comfortable away from home. friendly staff, clean all around July 18, 2014
Rated 5.0 out of 5.0 by U P trip staff very friendly and good about giving directions to area attractions. Pool is nice and rooms were very good. July 13, 2014
Rated 5.0 out of 5.0 by Great place to stay. Friendly staff and great place for a good night's rest. Get a room in the back facing the rock pile as it is nice and quiet. July 10, 2014
Rated 5.0 out of 5.0 by Great Hotel It was very clean, the staff were very warm and helpful and the rooms were clean and comfortable. July 6, 2014
Rated 5.0 out of 5.0 by Happy Ending to a Long Travel Day After driving 10 hours to this destination, we were extremely happy to find check in was short and sweet. Mary was awesome at the desk and she told us not to hesitate if we needed anything else. (Mary also helped us with dinner suggestions from restaurants in the area. We did not want a national chain. We wanted to experience the hometown atmosphere. Her recommendation was perfect). When we opened the door to our room, we found it fresh and crisp - the beds were perfect for some relaxation and much-needed stretching. The towels were neatly folded and extra toiletries which are available to use were very visible. Everything was clean. Thank you for your attention to details and your customer's needs. We will be back. July 3, 2014
Rated 4.0 out of 5.0 by Good location I gave this hotel a good, not excellent rating because of our room location. When reserving we asked for a top floor, quiet room. We were given a middle floor, front of the hotel room. We asked to switch to the top floor which they did for us but still gave us a front of the hotel, not quiet side room. We were tired of hauling our bags up and down the elevator so we stayed in that room. I would recommend that the hotel read the customer requests when providing rooms. I'm sure we would have been moved to a back room if we went to the lobby again but I feel that if you fill out a request when reserving it should be provided if possible. We checked in at 3pm on a Sunday so I'm sure there were rooms available. Also we weren't given any perks for being Club Members. Usually we are given extra points or a gift baggie but we got neither. We did use points for this stay so that may be why. July 1, 2014
Rated 5.0 out of 5.0 by super friendly and accomodating staff my wife and I stayed at this facility for 8 nights, and found the facility to be extremely clean and well appointed. It was hard to tell which staff member was the most friendly, as the front desk/receptionists, breakfast/food servers, and housekeeping persons were each and every one personable and professional. June 30, 2014
Rated 5.0 out of 5.0 by Nice stay Very nice hotel, appears very new and well kept. Service was excellent and breakfast supplies full and fresh. June 25, 2014
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