Rated 4.1 out of 5 by 119
Rated 5.0 out of 5.0 by TELCOINSTRUCTOR relax
Just a nice place to kick back after a long day teaching.The staff was very couteous n=and helpful.I wpuld recommend this hotel in the future for any trips to Houston again.
March 3, 2015
Rated 5.0 out of 5.0 by Tice Standard HIE experience
I frequently stay at HIE and this hotel did not stand out in any way, which is a good thing. The grounds are refreshing with a tropical feel. There is a mighty looking fence around the property, which led me to believe this is a not a safe area overall, but during my stay I did not observe anything worrisome. My room was a tad dated, but not something to complain about. The AC/Heater unit seemed to be only working on one setting. Glad to see added electrical outlets next to the bed. Huge TV...Hot, consistent water in the shower. Toilet is loud.
One aspect I was not pleased with: since I cut my stay short by one day, the front desk cancelled my reservation for the next night alright but did nothing to credit my points back. So I had to check my account online and place a request to reinstate unused points, etc.
Tip: avoid the Cracker Barrel next door. Nonexistent service.
February 24, 2015
Rated 2.0 out of 5.0 by Sonny123 Bad Stay
Had a flight cancelled and had to stay at this hotel. Arrived around 11:00 p.m. and were leaving by 6:00 a.m. the next day. Problem with kids running up and down the hall was poorly addressed and we were asked at 12:30 a.m. if we wanted to move to a different room.
February 23, 2015