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Rated 4.1 out of 5 by 60 reviewers.
Rated 4.0 out of 5.0 by Very good experience Staff was friendly. Room was a little small, but the bed was comfortable. The location is good for where I needed to be. I like this area. Plenty of restaurants in the area. One negative: Breakfast was poor. First day, the eggs were gross. Wondered if they were instant. Second day, gravy tasted funny. Pretty sure it was instant. I had to haggle with IHG to get my points for this stay. I was told that I got a group discount so the stay was ineligible. I was the one who brought the group there for a soccer tourney. I brought customers to the hotel who will return and I was nearly cheated out of points. February 4, 2014
Rated 5.0 out of 5.0 by Excellent Choice of stay! When my husband and I spend the weekends in Houston, it's ALWAYS at this Holiday Inn Express. It's close by all the shops that we love! Recommend it to anyone anyday! January 2, 2014
Rated 5.0 out of 5.0 by Good time... Everything was perfect... anything to say!!! Thanks ;-) December 21, 2013
Rated 5.0 out of 5.0 by Great Staff Period. I highly recommend this HIE... It is hands down the Best Staff in Texas and I've stayed at over 50% of HIE in Texas December 21, 2013
Rated 5.0 out of 5.0 by great stay This property is a regular stay for me. The property is clean , consistent and the staff appreciates my business. November 23, 2013
Rated 4.0 out of 5.0 by Comfy bed Only complaint, neighbors above me were very hard on their feet almost all nite, till 3am, didn't get hardly any sleep. All else was good. November 20, 2013
Rated 5.0 out of 5.0 by Awesome Hotel + Great Staff = Wonderful Stay! Definitely enjoyed my stay here... Staff was extremely friendly. We arrived at 6:30pm on our check-in date. Dasmin at the front desk had everything setup and ready to go. His service throughout the entire stay was outstanding. Anything we needed, he had it done quickly. Honestly, if all Holiday Inn's had employees like him, I'd choose to stay at one every trip. He was extremely professional and worked to ensure our stay was most pleasurable. Kudos to him! In the lobby, they had fresh baked cookies and chips w/ salsa! Nice snack to enjoy before heading to our room... The room was extremely nice, CLEAN, and very spacious. They even had DirectTV! (the real DirectTV with a guide, and HD channels) The breakfast was pretty good. Only got to have it once before we checked out so I can't say much. The ONLY downside is that it's about a good 10-12mins from I45... But there are plenty of restaurants along the strip to choose ffrom. There's also a Walmart not too far from the hotel. November 20, 2013
Rated 4.0 out of 5.0 by Good Experience I was a little nervous about the general neighborhood but the Holiday Inn Express itself was functional, clean and safe. The staff was friendly and efficient, the suite was spacious, well equipped, clean and pleasant. The evening manager was especially helpful in directing me to nearby restaurants. The hotel is set well back from FM1960 which helped reduce the street noise but also makes the hotel a little tricky to find and I would be a little nervous about walking back to the hotel at night. The breakfast was adequate and the morning staff was pleasant and efficient. Overall, considering the very reasonable cost, this was a high value experience. November 19, 2013
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