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Rated 4.6 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Very Nice rooms Rooms were nice and up to date. Would recommend. I would like to stay here again if I return to Houston. November 3, 2013
Rated 5.0 out of 5.0 by Great service, good location. This hotel was perfect for us. The rooms were nice and the staff was very friendly. Great location as well. :) October 31, 2013
Rated 5.0 out of 5.0 by Loved it! Super clean and nice! I loved this place! Would look forward to staying there again for sure. October 30, 2013
Rated 5.0 out of 5.0 by Very well run hotel This hotel is very well run. The staff was very helpful and the property was clean and well maintained. October 26, 2013
Rated 5.0 out of 5.0 by Holiday Inn on Beltway 8 and west road, houston Tx excellent staff services. just don't like it when the prices change during the week. last time I stayed there was on a Sunday and then I wanted to stay another night and the price went up. other than that it was a comfort stay October 23, 2013
Rated 5.0 out of 5.0 by A great place to stay i recommend it wholeheartedly if you need a really nice, clean, new place to stay it was too cold to swim, but the hot tub was a really nice perk October 23, 2013
Rated 2.0 out of 5.0 by Was lock out of my room for 1 hour Was lock out of my room for ! hour , lock was broken . They had me waiting in the hall way , after going up day down the stairs $ times for new keys . Then the guy on duty finally came up with me , with 10 keys and none of them worked. So he went back down and came up with the master keys and they did not work. so he went down stairs and made 20 keys , finally the 13 key worked , then I had to pack up all my stuff and move to another room. The phone service is very bad . But other then that the place is average. PS. all they said about being lock out was sorry about that. October 21, 2013
Rated 5.0 out of 5.0 by Nice and clean!!! Great staff....... Everyone was very nice and Friendly..... Especially DAWANA AT THE FRONT DESK October 3, 2013
Rated 5.0 out of 5.0 by Great Stay Wife and I enjoyed a quick over night stay. Hotel very clean and great guest service by staff. I will return again for both business and pleasure. October 2, 2013
Rated 5.0 out of 5.0 by Great place to relax! Staff was great, service was great -- clean, neat, and comfortable. September 30, 2013
Rated 5.0 out of 5.0 100% satisfied! Place is like brand new, for a two queen bed room I did not expect the bathroom to be that nice, but it was top notch. Stayed at places that cost more, but I did just stay at a Holiday Inn Express! will definitely stay here again. Staff was extremely nice, pointed out all the spots within the hotel and the pool is nice Jacuzzi, and a good size pool for the kids who loved it. The breakfast was pretty good the only bad thing was the bacon, a little thin. but for the price was still pretty good. September 12, 2013
Rated 5.0 out of 5.0 by Wonderful Stay. This hotel was great. The bed were comfortable and the service was wonderful. Nice place to stay when you are visiting the Houston Area. September 5, 2013
Rated 5.0 out of 5.0 by Quiet hotel We got a good night sleep there. The hotel is very quiet, didn't even hear anyone walking by the door. Not a lot of traffic at front street, and yet it's in a quite busy area. I had friends from Germany and they are all very pleased with the room, and the breakfast in the morning. Will definitely come back. August 29, 2013
Rated 5.0 out of 5.0 by Tasteful decor and plenty of room We chose this hotel strictly for the location, but would choose it again because of the relaxing accommodations and friendly staff. We booked a king with a fold-out sofa sleeper so that we'd be able to accommodate a relative who ended up not joining us, and while there would have been plenty of room for three, we enjoyed the extra space and will be booking that type of room from now on. This property was very clean, very quiet, and made a great home base for our weekend trip. August 28, 2013
Rated 5.0 out of 5.0 by Customer Service The most polite and caring staff. They TRULY get the meaning of customer service! Thank you! August 26, 2013
Rated 5.0 out of 5.0 by always great! I love the new welcome goodie bag and free water. Also, Joyce the lady in charge of the breakfast is super nice and friendly. Always smiling. August 26, 2013
Rated 5.0 out of 5.0 by GREAT!!!!!!!!!!!!!! I really enjoyed my stay. I was very impressed with the staff as well as how neat and clean the hotel was. I will definitely recommend this hotel. August 24, 2013
Rated 5.0 out of 5.0 by Very comforftable and relaxing! Just like most HIE's that I visit, this one was great. I wanted to compliment Cristina, the housekeeper on her excellent job. She was very friendly and extremely helpful anytime that I spoke with her. I thought she did an awesome job of cleaning my room very quickly and making sure that I had everything I needed. There were some small issues with the breakfast. The orange juice that is used there isn't very sweet. I suspect that it is not Florida orange juice, but all I know is that it tasted very 'canned.' We went two days without yogurt in the morning. The manager that was working that area, though, was very helpful. I think they just need to stay on top of their product ordering more closely. I would also like to suggest stocking chocolate milk in the fridge, like I have gotten in other HIE's. These were just small issues, though. Overall, it was a very nice 2.5 week stay there. August 18, 2013
Rated 5.0 out of 5.0 by Beautiful & clean hotel We had to stay at a hotel for a couple days due to a water leak in our house and we chose the Holiday Inn because it was close. Little did we know what a awesome Hotel was right around the corner. The lobby has a boutique feel too it. The staff is great and the rooms are very nice & clean. The free breakfast everyday is a big perk in itself. I will definately recommend this Hotel to anyone who needs a place to stay! July 12, 2013
Rated 5.0 out of 5.0 by Best HI Express I've been to I've been IHG Platinum for several years and this is the best Holiday Inn Express I've stayed in. Everything was in working order, clean, and looked up-to-date. The internet was actually high-speed, the AC unit functioned and was quiet. Thanks for the great week! July 9, 2013
Rated 3.0 out of 5.0 by SoSo Had to change rooms twice before getting a good room. Once because it was a king instead of two queens as on the reservation and once because of flying bugs/ants in the room that the a/c was also not working in as well. The staff made it right but took some doing. July 6, 2013
Rated 5.0 out of 5.0 by Beautiful and affordable with a AWESOME staff! Customer service was over the top from front desk to housekeeping to the breakfast attendant. The hotel was not only beautiful but has a nice pool with a simple but great fitness room. I will definitely be staying at this hotel when visiting Houston. June 19, 2013
Rated 5.0 out of 5.0 by Very friendly and helpful staff Our only regret is that we could only stay one night. Everything about our stay was top drawer. We have put Holiday Inn Express at the top of our hotel/motel list. June 7, 2013
Rated 4.0 out of 5.0 by Home away from home almost. Our ac went out just as the temperature is going up outside. We are priority club members and we know there is a Holiday Inn Express close so we made a two day reservation. We have stayed at this location before. We were there at noon because I could not wait it out at home. At first, the attendant was reluctant to help. When I told my husband to go back to work and I would wait it out in the lobby, amazingly there was a room ready. The time we stayed there before they gave us a welcome bag because we were pc members, but not this time. The room was great except for the tv. Unfortunately, the NBA finals were on tv during this time. The low def tv in the room had my husband wanting to go back home to watch the game. So for the second half we went back to our warm house to watch the game. We made several trips in and out and still no one ever offered us the pc welcome gift. :( June 6, 2013
Rated 2.0 out of 5.0 by Check-in and out; Breakfast Check-in and out was perfect fast and easy. Breakfast with only plastic cutlery and disposables may be the local habit or culture, however does not meet the environmental and sustainability requirements of the 21st century and seems not in-line with your company policies. For my next stay I will try one of your competitors to see the difference. May 14, 2013
Rated 5.0 out of 5.0 by Modern and Comfortable This hotel was a great value. The property was newer and more modern, but still was cozy. It felt like a boutique hotel. We would definitely recommend! April 26, 2013
Rated 5.0 out of 5.0 by Great hotel and staff I stay here every time I go to my corporate office in Houston and every time has been great! Very nice, clean and comfortable hotel. The staff is friendly and professional. April 25, 2013
Rated 5.0 out of 5.0 by Terrific Stay! Would recommend this hotel to anyone staying in Houston - the staff, room, cleanliness and accommodations were outstanding! March 19, 2013
Rated 5.0 out of 5.0 by All around great hotel. I came for a long weekend while my husband was on a work trip. Everything was wonderful from the comfort of the room (the bed and pillows are VERY comfortable), the breakfast, the pool, the small but adequate gym but the staff are what stood out the most. As I stated, I was visiting while my husband was working and I had a lot of free time at the hotel. I spent some of that free time chatting with the staff who were very friendly and informative. Janet in particular was a real pleasure to meet. Whoever is in charge of the staff, do what you need to to keep them happy! January 24, 2013
Rated 5.0 out of 5.0 by Excellent Hotel.... Upon arrival I was greeted by Jorel (Front Desk Clerk). He was very courteous and helpful. He checked on us after we arrived in the room to make sure everything with the room was good. The room was beautiful and very clean. I was staying at this hotel, because I had to take my NCLEX state boards that Friday. The hotel was quiet and I was able to get a full nights rest. My overall experience here was great! I would definitely recommend this hotel to others staying in this area! The staff was great as well, Thank you Jorel for all of your help!! January 11, 2013
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