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Rated 4.5 out of 5 by 83 reviewers.
Rated 5.0 out of 5.0 by Sooner Tournament Very nice hotel. Will stay here again if we are in the area February 12, 2014
Rated 5.0 out of 5.0 by Brand new and great access to amenities and highway This hotel is new and extremely well kept. The staff is attentive and polite, and the manager typically walks around during breakfast greeting everyone with a "good morning". For the price/location/facilities, it's hard to beat this property for business travel. February 10, 2014
Rated 3.0 out of 5.0 by TV stations Can't stand how one hotel does not have the TV station I like. In this age of technology the only rational explanation is the owner of the property is showing his/her bias. I have a routine that I like to watch certain shows at certain times before I go to sleep. There is no consistency at the Holiday inn express' across the country. January 11, 2014
Rated 5.0 out of 5.0 by Excellent place to spend Christmas I love this hotel and its staff! I recommend it highly! Will stay here again and again December 29, 2013
Rated 5.0 out of 5.0 by Personal service Great staff. They treat you very nice. They make sure you know them by name so you can call and ask for them if you have any problems. Highly recommend a stay here. December 26, 2013
Rated 5.0 out of 5.0 by Good stay Excellent location and value. Room was very clean and in good shape. One of the best HIE's I've stayed in and I travel a lot. Thanks December 22, 2013
Rated 5.0 out of 5.0 by Great Customer Service Greeted by staff with a gift basket. Immaculate room. Comfortable bed & quality linens to match. Needed to get back on the road the next morning. Breakfast staff packed us a breakfast to go--that's great customer service. Second time here and hotel continues to meet and exceed my expectations. December 5, 2013
Rated 5.0 out of 5.0 by Very Nice rooms Rooms were nice and up to date. Would recommend. I would like to stay here again if I return to Houston. November 3, 2013
Rated 5.0 out of 5.0 by Great service, good location. This hotel was perfect for us. The rooms were nice and the staff was very friendly. Great location as well. :) October 31, 2013
Rated 5.0 out of 5.0 by Loved it! Super clean and nice! I loved this place! Would look forward to staying there again for sure. October 30, 2013
Rated 5.0 out of 5.0 by Very well run hotel This hotel is very well run. The staff was very helpful and the property was clean and well maintained. October 26, 2013
Rated 5.0 out of 5.0 by Holiday Inn on Beltway 8 and west road, houston Tx excellent staff services. just don't like it when the prices change during the week. last time I stayed there was on a Sunday and then I wanted to stay another night and the price went up. other than that it was a comfort stay October 23, 2013
Rated 5.0 out of 5.0 by A great place to stay i recommend it wholeheartedly if you need a really nice, clean, new place to stay it was too cold to swim, but the hot tub was a really nice perk October 23, 2013
Rated 2.0 out of 5.0 by Was lock out of my room for 1 hour Was lock out of my room for ! hour , lock was broken . They had me waiting in the hall way , after going up day down the stairs $ times for new keys . Then the guy on duty finally came up with me , with 10 keys and none of them worked. So he went back down and came up with the master keys and they did not work. so he went down stairs and made 20 keys , finally the 13 key worked , then I had to pack up all my stuff and move to another room. The phone service is very bad . But other then that the place is average. PS. all they said about being lock out was sorry about that. October 21, 2013
Rated 5.0 out of 5.0 by Nice and clean!!! Great staff....... Everyone was very nice and Friendly..... Especially DAWANA AT THE FRONT DESK October 3, 2013
Rated 5.0 out of 5.0 by Great Stay Wife and I enjoyed a quick over night stay. Hotel very clean and great guest service by staff. I will return again for both business and pleasure. October 2, 2013
Rated 5.0 out of 5.0 by Great place to relax! Staff was great, service was great -- clean, neat, and comfortable. September 30, 2013
Rated 5.0 out of 5.0 100% satisfied! Place is like brand new, for a two queen bed room I did not expect the bathroom to be that nice, but it was top notch. Stayed at places that cost more, but I did just stay at a Holiday Inn Express! will definitely stay here again. Staff was extremely nice, pointed out all the spots within the hotel and the pool is nice Jacuzzi, and a good size pool for the kids who loved it. The breakfast was pretty good the only bad thing was the bacon, a little thin. but for the price was still pretty good. September 12, 2013
Rated 5.0 out of 5.0 by Wonderful Stay. This hotel was great. The bed were comfortable and the service was wonderful. Nice place to stay when you are visiting the Houston Area. September 5, 2013
Rated 5.0 out of 5.0 by Quiet hotel We got a good night sleep there. The hotel is very quiet, didn't even hear anyone walking by the door. Not a lot of traffic at front street, and yet it's in a quite busy area. I had friends from Germany and they are all very pleased with the room, and the breakfast in the morning. Will definitely come back. August 29, 2013
Rated 5.0 out of 5.0 by Tasteful decor and plenty of room We chose this hotel strictly for the location, but would choose it again because of the relaxing accommodations and friendly staff. We booked a king with a fold-out sofa sleeper so that we'd be able to accommodate a relative who ended up not joining us, and while there would have been plenty of room for three, we enjoyed the extra space and will be booking that type of room from now on. This property was very clean, very quiet, and made a great home base for our weekend trip. August 28, 2013
Rated 5.0 out of 5.0 by Customer Service The most polite and caring staff. They TRULY get the meaning of customer service! Thank you! August 26, 2013
Rated 5.0 out of 5.0 by always great! I love the new welcome goodie bag and free water. Also, Joyce the lady in charge of the breakfast is super nice and friendly. Always smiling. August 26, 2013
Rated 5.0 out of 5.0 by GREAT!!!!!!!!!!!!!! I really enjoyed my stay. I was very impressed with the staff as well as how neat and clean the hotel was. I will definitely recommend this hotel. August 24, 2013
Rated 5.0 out of 5.0 by Very comforftable and relaxing! Just like most HIE's that I visit, this one was great. I wanted to compliment Cristina, the housekeeper on her excellent job. She was very friendly and extremely helpful anytime that I spoke with her. I thought she did an awesome job of cleaning my room very quickly and making sure that I had everything I needed. There were some small issues with the breakfast. The orange juice that is used there isn't very sweet. I suspect that it is not Florida orange juice, but all I know is that it tasted very 'canned.' We went two days without yogurt in the morning. The manager that was working that area, though, was very helpful. I think they just need to stay on top of their product ordering more closely. I would also like to suggest stocking chocolate milk in the fridge, like I have gotten in other HIE's. These were just small issues, though. Overall, it was a very nice 2.5 week stay there. August 18, 2013
Rated 5.0 out of 5.0 by Beautiful & clean hotel We had to stay at a hotel for a couple days due to a water leak in our house and we chose the Holiday Inn because it was close. Little did we know what a awesome Hotel was right around the corner. The lobby has a boutique feel too it. The staff is great and the rooms are very nice & clean. The free breakfast everyday is a big perk in itself. I will definately recommend this Hotel to anyone who needs a place to stay! July 12, 2013
Rated 5.0 out of 5.0 by Best HI Express I've been to I've been IHG Platinum for several years and this is the best Holiday Inn Express I've stayed in. Everything was in working order, clean, and looked up-to-date. The internet was actually high-speed, the AC unit functioned and was quiet. Thanks for the great week! July 9, 2013
Rated 3.0 out of 5.0 by SoSo Had to change rooms twice before getting a good room. Once because it was a king instead of two queens as on the reservation and once because of flying bugs/ants in the room that the a/c was also not working in as well. The staff made it right but took some doing. July 6, 2013
Rated 5.0 out of 5.0 by Beautiful and affordable with a AWESOME staff! Customer service was over the top from front desk to housekeeping to the breakfast attendant. The hotel was not only beautiful but has a nice pool with a simple but great fitness room. I will definitely be staying at this hotel when visiting Houston. June 19, 2013
Rated 5.0 out of 5.0 by Very friendly and helpful staff Our only regret is that we could only stay one night. Everything about our stay was top drawer. We have put Holiday Inn Express at the top of our hotel/motel list. June 7, 2013
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