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Rated 4.6 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Great Service I spent the New Year's Eve at this location and I enjoyed my stay. The Front Desk Staff is always so very Friendly. The Lady that prepares the Morning Breakfast is always so Professional and I love her personality always FRIENDLY. For that reason is why I keep coming Back. January 7, 2013
Rated 3.0 out of 5.0 by The property was very clean and new - i did have a problem with some of the amenities The property does not carry bibles in the night stand. This may not seem like a big deal to hotel management, but it is a "miss" to me. As a platinum member, i have stayed in (literally) dozens of other Holiday Inn properties across the nation and have had no other instance where this guest service was not offered. Otherwise, the rooms were new feeling and very clean. The location is convenient to my travel needs. November 19, 2012
Rated 4.0 out of 5.0 by Pricing is Bizarre The hotel itself is very nice. The people are very nice. The pricing structure is insulting to frequent travelers. I was given a price when I made the reservation, and when I arrived I was given a different rate for each day of my stay. We were able to come to some agreement, but before I make another reservation at this property I would have to have the rate in writing and additional negotiation would have to take place which is a burden. Respectfully, Dr. Fred November 16, 2012
Rated 5.0 out of 5.0 by High Quality Service My stay at the Holiday Inn was exceptional. The room was posh and had the same ammedities of other high end hotels. The hotel is right across the street where my son resides. This will be the place I recommend to family members and myself who come for a visit to Houston. Very quiet area. Hotel staff are polite and helpful at all times! Thanks for an enjoyable stay!!!! November 14, 2012
Rated 5.0 out of 5.0 by Beautiful, clean and great service. Excellent place to stay! 3rd time I have used this location for guests coming from out of town. Rooms clean and nice.....beautiful and spacious! Hotel staff very friendly. Will use this location again. October 25, 2012
Rated 5.0 out of 5.0 Great Hotel I thought the hotel was very clean. Breakfest was ok, but I don't eat breakfest so the coffe was good. Everyone was very nice. October 10, 2012
Rated 1.0 out of 5.0 by Bugs I woke with cock roach crawling all over me along with Kant this was disturbing. The management failed by not handling this issue promptly. I am a platinum member but because of this awful,experience I am changing brand. I do not recommend this hotel location for anyone. July 25, 2012
Rated 3.0 out of 5.0 by Check in was a problem Check in was slow and there were a number of problems with people being assigned rooms which were already occupied. The room I entered had a person already there - fortunately they were out of the room when I opened the door. Security would be a great issue - it would have been easy for a thief to just walk out with everything in that room Only one person was available at the service/check-in desk, although other employees and manager were in the office. Employee at the desk was courteous and helpful, but frustrated because of the inaccurate information concerning room availablity. Breakfast was good, and service was friendly. July 10, 2012
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