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Rated 4.4 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Great Stay Wife and I enjoyed a quick over night stay. Hotel very clean and great guest service by staff. I will return again for both business and pleasure. October 2, 2013
Rated 5.0 out of 5.0 by Great place to relax! Staff was great, service was great -- clean, neat, and comfortable. September 30, 2013
Rated 5.0 out of 5.0 100% satisfied! Place is like brand new, for a two queen bed room I did not expect the bathroom to be that nice, but it was top notch. Stayed at places that cost more, but I did just stay at a Holiday Inn Express! will definitely stay here again. Staff was extremely nice, pointed out all the spots within the hotel and the pool is nice Jacuzzi, and a good size pool for the kids who loved it. The breakfast was pretty good the only bad thing was the bacon, a little thin. but for the price was still pretty good. September 12, 2013
Rated 5.0 out of 5.0 by Wonderful Stay. This hotel was great. The bed were comfortable and the service was wonderful. Nice place to stay when you are visiting the Houston Area. September 5, 2013
Rated 5.0 out of 5.0 by Quiet hotel We got a good night sleep there. The hotel is very quiet, didn't even hear anyone walking by the door. Not a lot of traffic at front street, and yet it's in a quite busy area. I had friends from Germany and they are all very pleased with the room, and the breakfast in the morning. Will definitely come back. August 29, 2013
Rated 5.0 out of 5.0 by Tasteful decor and plenty of room We chose this hotel strictly for the location, but would choose it again because of the relaxing accommodations and friendly staff. We booked a king with a fold-out sofa sleeper so that we'd be able to accommodate a relative who ended up not joining us, and while there would have been plenty of room for three, we enjoyed the extra space and will be booking that type of room from now on. This property was very clean, very quiet, and made a great home base for our weekend trip. August 28, 2013
Rated 5.0 out of 5.0 by Customer Service The most polite and caring staff. They TRULY get the meaning of customer service! Thank you! August 26, 2013
Rated 5.0 out of 5.0 by always great! I love the new welcome goodie bag and free water. Also, Joyce the lady in charge of the breakfast is super nice and friendly. Always smiling. August 26, 2013
Rated 5.0 out of 5.0 by GREAT!!!!!!!!!!!!!! I really enjoyed my stay. I was very impressed with the staff as well as how neat and clean the hotel was. I will definitely recommend this hotel. August 24, 2013
Rated 5.0 out of 5.0 by Very comforftable and relaxing! Just like most HIE's that I visit, this one was great. I wanted to compliment Cristina, the housekeeper on her excellent job. She was very friendly and extremely helpful anytime that I spoke with her. I thought she did an awesome job of cleaning my room very quickly and making sure that I had everything I needed. There were some small issues with the breakfast. The orange juice that is used there isn't very sweet. I suspect that it is not Florida orange juice, but all I know is that it tasted very 'canned.' We went two days without yogurt in the morning. The manager that was working that area, though, was very helpful. I think they just need to stay on top of their product ordering more closely. I would also like to suggest stocking chocolate milk in the fridge, like I have gotten in other HIE's. These were just small issues, though. Overall, it was a very nice 2.5 week stay there. August 18, 2013
Rated 5.0 out of 5.0 by Beautiful & clean hotel We had to stay at a hotel for a couple days due to a water leak in our house and we chose the Holiday Inn because it was close. Little did we know what a awesome Hotel was right around the corner. The lobby has a boutique feel too it. The staff is great and the rooms are very nice & clean. The free breakfast everyday is a big perk in itself. I will definately recommend this Hotel to anyone who needs a place to stay! July 12, 2013
Rated 5.0 out of 5.0 by Best HI Express I've been to I've been IHG Platinum for several years and this is the best Holiday Inn Express I've stayed in. Everything was in working order, clean, and looked up-to-date. The internet was actually high-speed, the AC unit functioned and was quiet. Thanks for the great week! July 9, 2013
Rated 3.0 out of 5.0 by SoSo Had to change rooms twice before getting a good room. Once because it was a king instead of two queens as on the reservation and once because of flying bugs/ants in the room that the a/c was also not working in as well. The staff made it right but took some doing. July 6, 2013
Rated 5.0 out of 5.0 by Beautiful and affordable with a AWESOME staff! Customer service was over the top from front desk to housekeeping to the breakfast attendant. The hotel was not only beautiful but has a nice pool with a simple but great fitness room. I will definitely be staying at this hotel when visiting Houston. June 19, 2013
Rated 5.0 out of 5.0 by Very friendly and helpful staff Our only regret is that we could only stay one night. Everything about our stay was top drawer. We have put Holiday Inn Express at the top of our hotel/motel list. June 7, 2013
Rated 4.0 out of 5.0 by Home away from home almost. Our ac went out just as the temperature is going up outside. We are priority club members and we know there is a Holiday Inn Express close so we made a two day reservation. We have stayed at this location before. We were there at noon because I could not wait it out at home. At first, the attendant was reluctant to help. When I told my husband to go back to work and I would wait it out in the lobby, amazingly there was a room ready. The time we stayed there before they gave us a welcome bag because we were pc members, but not this time. The room was great except for the tv. Unfortunately, the NBA finals were on tv during this time. The low def tv in the room had my husband wanting to go back home to watch the game. So for the second half we went back to our warm house to watch the game. We made several trips in and out and still no one ever offered us the pc welcome gift. :( June 6, 2013
Rated 2.0 out of 5.0 by Check-in and out; Breakfast Check-in and out was perfect fast and easy. Breakfast with only plastic cutlery and disposables may be the local habit or culture, however does not meet the environmental and sustainability requirements of the 21st century and seems not in-line with your company policies. For my next stay I will try one of your competitors to see the difference. May 14, 2013
Rated 5.0 out of 5.0 by Modern and Comfortable This hotel was a great value. The property was newer and more modern, but still was cozy. It felt like a boutique hotel. We would definitely recommend! April 26, 2013
Rated 5.0 out of 5.0 by Great hotel and staff I stay here every time I go to my corporate office in Houston and every time has been great! Very nice, clean and comfortable hotel. The staff is friendly and professional. April 25, 2013
Rated 5.0 out of 5.0 by Terrific Stay! Would recommend this hotel to anyone staying in Houston - the staff, room, cleanliness and accommodations were outstanding! March 19, 2013
Rated 5.0 out of 5.0 by All around great hotel. I came for a long weekend while my husband was on a work trip. Everything was wonderful from the comfort of the room (the bed and pillows are VERY comfortable), the breakfast, the pool, the small but adequate gym but the staff are what stood out the most. As I stated, I was visiting while my husband was working and I had a lot of free time at the hotel. I spent some of that free time chatting with the staff who were very friendly and informative. Janet in particular was a real pleasure to meet. Whoever is in charge of the staff, do what you need to to keep them happy! January 24, 2013
Rated 5.0 out of 5.0 by Excellent Hotel.... Upon arrival I was greeted by Jorel (Front Desk Clerk). He was very courteous and helpful. He checked on us after we arrived in the room to make sure everything with the room was good. The room was beautiful and very clean. I was staying at this hotel, because I had to take my NCLEX state boards that Friday. The hotel was quiet and I was able to get a full nights rest. My overall experience here was great! I would definitely recommend this hotel to others staying in this area! The staff was great as well, Thank you Jorel for all of your help!! January 11, 2013
Rated 5.0 out of 5.0 by Great Service I spent the New Year's Eve at this location and I enjoyed my stay. The Front Desk Staff is always so very Friendly. The Lady that prepares the Morning Breakfast is always so Professional and I love her personality always FRIENDLY. For that reason is why I keep coming Back. January 7, 2013
Rated 3.0 out of 5.0 by The property was very clean and new - i did have a problem with some of the amenities The property does not carry bibles in the night stand. This may not seem like a big deal to hotel management, but it is a "miss" to me. As a platinum member, i have stayed in (literally) dozens of other Holiday Inn properties across the nation and have had no other instance where this guest service was not offered. Otherwise, the rooms were new feeling and very clean. The location is convenient to my travel needs. November 19, 2012
Rated 4.0 out of 5.0 by Pricing is Bizarre The hotel itself is very nice. The people are very nice. The pricing structure is insulting to frequent travelers. I was given a price when I made the reservation, and when I arrived I was given a different rate for each day of my stay. We were able to come to some agreement, but before I make another reservation at this property I would have to have the rate in writing and additional negotiation would have to take place which is a burden. Respectfully, Dr. Fred November 16, 2012
Rated 5.0 out of 5.0 by High Quality Service My stay at the Holiday Inn was exceptional. The room was posh and had the same ammedities of other high end hotels. The hotel is right across the street where my son resides. This will be the place I recommend to family members and myself who come for a visit to Houston. Very quiet area. Hotel staff are polite and helpful at all times! Thanks for an enjoyable stay!!!! November 14, 2012
Rated 5.0 out of 5.0 by Beautiful, clean and great service. Excellent place to stay! 3rd time I have used this location for guests coming from out of town. Rooms clean and nice.....beautiful and spacious! Hotel staff very friendly. Will use this location again. October 25, 2012
Rated 5.0 out of 5.0 Great Hotel I thought the hotel was very clean. Breakfest was ok, but I don't eat breakfest so the coffe was good. Everyone was very nice. October 10, 2012
Rated 1.0 out of 5.0 by Bugs I woke with cock roach crawling all over me along with Kant this was disturbing. The management failed by not handling this issue promptly. I am a platinum member but because of this awful,experience I am changing brand. I do not recommend this hotel location for anyone. July 25, 2012
Rated 3.0 out of 5.0 by Check in was a problem Check in was slow and there were a number of problems with people being assigned rooms which were already occupied. The room I entered had a person already there - fortunately they were out of the room when I opened the door. Security would be a great issue - it would have been easy for a thief to just walk out with everything in that room Only one person was available at the service/check-in desk, although other employees and manager were in the office. Employee at the desk was courteous and helpful, but frustrated because of the inaccurate information concerning room availablity. Breakfast was good, and service was friendly. July 10, 2012
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