Rated 4.5 out of 5 by 75
Rated 5.0 out of 5.0 by Sasnak Great Service and a good location to the area.
This hotel was wonderful. It had all the items you would need along with a snack and necessities area. Front desk staff and kitchen staff was wonderful. Good food choices. Comfortable beds and pillows. Will stay there again.
July 29, 2015
Rated 2.0 out of 5.0 by newillt27 Ok hotel with poor staff
You can tell that they are going for the European feel in this hotel. Lots of LED lighting with cold, bare, floors and walls. It certainly has potential, but the location isn't the best and the staff during my stay was very poor.
I had a late flight in from Europe and I was very tired, when I landed at the airport I called for the shuttle and couldn't understand the woman I called at the front desk of the hotel, I called back twice and finally just called a cab.
When I got to the hotel, which was very far from the airport, it was a few minutes (felt like 5, but I doubt it was that many) before the manager came out to check me in. I was standing alone in the entry for that long, it was like 11:30p and no one else was around.
The room was nice and very comfortable. I hung the do not disturb sign on my door. When I woke up at 8:30 I found a note under my door that said because I had a do not disturb sign on my door they wouldn't be servicing my room today. I thought that was weird, I walked out and there wasn't anyone working on any of the rooms.
It was a nice hotel, in a sketchy neighborhood with poor staff. Hopefully your stay will be better.
July 29, 2015
Rated 5.0 out of 5.0 by CT Texan so good, we are coming back for more!
We have to travel to Houston on a monthly basis, and we try to choose a hotel that is centrally located. Came upon this GEM! You can tell that EVERYONE is very proud of this hotel! Woke up one morning and went to breakfast, came back and our room was cleaned! AMAZING! Love Miss Tristan and everyone else there, they all take PRIDE in their work, and it shows! Centrally located, minutes to downtown, and a good breakfast...ALL hit the mark. We are heading back to see y'all in a week! Thanks!
July 27, 2015