Rated 5.0 out of 5.0 by Petals Incredibly helpful staff
We were able to check in early with our kids. We were given a suite when we only paid for a king room. Adriana, I think, helped us get into the pool area and brought us towels personally. Truly enjoyed my Mother's Day!
May 14, 2013
Rated 4.0 out of 5.0 by Solid AC out
After a long day in the field, all u want to do is relax in the room, turning on the AC just to wake up a few hours later to find out it wasn't working....I was to tired to try to fix it. That next morning, after turning down the ac to 59, it kicked on. To only cool the room down a few degrees. Going to bed I realized it was the fan that turned on not the AC. The note on thermostat said to read the direction in the notebook that is ever room....there wasn't any instructions. I told the front desk person during check out.....all he said was sorry!!
May 12, 2013
Rated 5.0 out of 5.0 by Yowman Great Pleace to stay
I have been at this property several times. They always treat me like I just arrived home.
Thanks for what you do for the traveling people
April 15, 2013
Rated 5.0 out of 5.0 by Sissy0917 Comfortable bed and great comp breakfast
Stayed at this hotel while in town visiting my son and going to the Houston supercross. This hotel met all my expectations,
April 10, 2013
Rated 2.0 out of 5.0 by jaycee96 Needs IT and maintance help.
Very slow WiFi and nonfunctioning (not maintained) business center. Business center was out of paper with locked up computers. After two rebooting attemps, I had to give up due to time.
As a valued priority club member I was given a 1/2 pint of warm water, thanks so much.
Staff was friendly.
Property is showing some wear and tear.
April 9, 2013
Rated 5.0 out of 5.0 by SideShow Houston-Hobby Airport
I frequently stay at this property when I am in Houston because of its location and the professionalism of the staff. They are very accommodating and go out of their way to make me feel welcomed. The rooms are nicely maintained and I always get a good night's sleep. I highly recommend this property.
March 29, 2013
Rated 5.0 out of 5.0 by skip59 I liked it
This was my second chance to stay at this hotel. They absolutley meet my needs. The staff was great and the hotel was very comfortable. The location put me with in 3 miles of the work I had to do. I will definatly use this facility again.
March 24, 2013
Rated 5.0 out of 5.0 by Susie61 Great experience!
I stayed in this hotel because it was so close (literally within walking distance) to the building I was taking my RN-NCLEX exam in. I was nervous at first because I had seen that it did not get great reviews, however I couldn't beat the price or location. My mom came with me and we stayed in a double-bed room on the 3rd floor. The staff were so incredibly nice and accommodating. My mom and I came from over an hour away and arrived earlier than expected for check-in, but the woman at the desk let us check-in early because the room was ready. I had reserved the room under my name, however when we got there she asked if either of us were a rewards member. I am not but my mom is. She took the time to change the reservation name to my mom's and gave my mom the reward points! I was really impressed and grateful that she was willing to do that and we didn't even have to ask, she did it on her own. That experience allowed me to relax and enjoy my stay, and focus on my upcoming exam. As far as the highway noise, yes you can hear the traffic but I turned the air conditioning fan on high and was able to sleep just fine. The room temperature was comfortable and everything was clean. I would definitely recommend this location to anyone. It was my first time staying in a Holiday Inn Express and it won't be the last!
March 19, 2013