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Rated 3.8 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Travel srop for cruise Found the hotel to be clean and comfortable. Staff greeted us in a very friendly and sympathetic manner due to our recent traffic problems on the way to the hotel. The room was more than adequate and provided a comfortable haven for our one night stay. The breakfast was good and the staff helpful. If we again cruise out of Galveston, we will look forward to staying at this hotel on the way. October 22, 2012
Rated 4.0 out of 5.0 by Wi-Fi and TV lost in the 20th Century Everything else we fine, shower, bed, breakfast, location, price but if you are going to say free Wi-Fi then make sure it has a solid signal and plenty of bandwidth...this was like dial-up speed...anf the TV offerings were a throwback to the 90s...all low resolution, and very limited selection. October 22, 2012
Rated 5.0 out of 5.0 by Clean, safe and comfortable. We booked this Holiday Inn Express because it was close to the airport and offered the stay, park and fly program. We were able to park our car for 9 days while we flew to Florida. The first 5 days were free and we paid $5 per day for the remainder of our trip. A driver dropped us off and when we flew in we called and were picked up and taken back to our vehicle at the hotel. Could not have been any easier. Our room was spotless as was the overall look of the hotel. Staff was friendly and helpful and the breakfast was good. Great place to stay. October 22, 2012
Rated 1.0 out of 5.0 by Should be down graded! This Holiday Inn Express should be down graded to a Holiday Inn. I have always enjoyed my stay at Holiday Inn Express, until this one, now I will be more causious when booking a hotel in this chain. We wanted to stay at a hotel with an indoor poor so we could swim. First impression of this hotel was it was dirty. The floors in the lobby, elevator and hall appeared unswept, which is a good indication of what you can expect in your room. The roooms are cheaply decorated, almost trashy. We had to change rooms right after checking in because the first room had no shower curtain. The pool was so cold that no one could swim in it, several people came in, but them left after feeling the pool water. We sat in the hot tub, which was more like a warm tub. I was very disapointed in the hotel and very upset that I wasted a night staying there. Additionally, you hear the highway all night. September 14, 2012
Rated 5.0 out of 5.0 by Great service Whenever I travel to Houston, I choose this location. Its great. However, this time it was storming, wish there was a covered entrance, but still it is a great home away from home. September 1, 2012
Rated 5.0 out of 5.0 by Wonderful Staff! This was my first time staying at the hotel and it definitely lived up to expectations. I have used the Hampton at Hobby, but that is an aged property. I would like to recognize the breakfast host as she was really nice and went above and beyond to get anything that we needed. The rate was reasonable, but seemed a little high from other Holiday Inns that I have stayed at. I will definitely be back. August 25, 2012
Rated 5.0 out of 5.0 by Great Service Form checking to check out Excellent service and the bed in the room wasvery relaxing. July 26, 2012
Rated 5.0 out of 5.0 by 7/14/2012 Stay I would like to say thank you. The staff at this hotel is exceptional. Every need that I had was met to a quick solution. July 21, 2012
Rated 5.0 out of 5.0 by property overall it was a very nice stay the staff was very nice. even when we came in a day early, they were very accomindating. rooms were nice the hotel was nice the breakfast was great staff was excellent, which made it a nice stay. sorry we missed the meet the manager night it would have been nice to have this every night but only monday through thursday. great job, keep it up holiday inn July 15, 2012
Rated 2.0 out of 5.0 by value versus price Cost of rooms at this property excessive for condition and location. July 10, 2012
Rated 3.0 out of 5.0 by cold coffee - late afternoon personable staff at checkin and checkout - no restaurants within walking distance.. old hotel, needs remodeiing July 10, 2012
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