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Rated 4.2 out of 5 by 184 reviewers.
Rated 4.0 out of 5.0 Room was comfortable but small The mattress was great to sleep on. The room was small and the outside window had the seal broken and you couldn't see out of it. December 16, 2014
Rated 4.0 out of 5.0 by Staff was good. Bathroom needed some upating Staff was very friendly and tried to help. Got a good price due to staying for medical purposes. Bathroom had some issues-porcelain in tub gone around drain with bare metal showing, crack in tiles, wall paper peeling underneath mirror. Wifi not working well in room-desk clerk tried to help. TV remote not working well. Staff gave us another one but it had same results. Staff came to room to try to resolve the problem but had the same problems. December 15, 2014
Rated 1.0 out of 5.0 by Need updating This hotel has a real noticeable stale smell. The Outdated carpet looked dirty and sofa sleeper was dirty with a smell and this was a deluxe suite..I will never plan to stay there if an update is not done.. I find all the holiday inn expresses that are privately owned are never up to standard! December 14, 2014
Rated 5.0 out of 5.0 by Good night sleep Highly recommend this location. 2nd stay due to the convenience to medical center. I feel it is over priced, but that is my opinion. When people stay that are receiving medical treatment paying for a room shouldn't not be a huge financial burden as well as what they are dealing with. The rooms are nice and large, the beds are so comfortable! Very clean and staff is very friendly. Wish the shuttle would start running at 6 am to help with getting patients to early appointments. Over all great place to spend the night. December 5, 2014
Rated 5.0 out of 5.0 Great customer service The front desk agent at check in was great. My wife doesn't speak English and the agent notice that and started talking to my wife in Spanish while been very attentive and answering questions and providing the shuttle service with different options. A for her, please thank her on behalf of our family. December 5, 2014
Rated 4.0 out of 5.0 by Decent stay as expected Hotel was fine. It was a bit difficult to find since the sign was still turned off right after dusk, but other than that, was a fine stay. Recommended. December 4, 2014
Rated 5.0 out of 5.0 by 干净整洁 房间整体比较干净整洁,床垫枕头软硬程度适中,睡起来比较舒服,墙上的挂饰给房间一种很协调的感觉,美中不足房间内座椅只有2个。 December 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed Great bed - slept very well. Shuttle staff very nice. Very convenient to the NRG Center. November 26, 2014
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