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Rated 4.2 out of 5 by 113 reviewers.
Rated 4.0 out of 5.0 by Comfortable beds and yummy, hot breakfast I enjoy staying at the Holiday Inn Express. The beds are very comfortable. The hotel is quiet, and breakfast is yummy! February 25, 2014
Rated 2.0 out of 5.0 by Lack of Response from HI Made reservation with Cell Phone. Was unable to use points for a portion of the stay- Lack of personal knowledge in using the ap. When I checked in mentioned to the person at the desk and was told that I needed to call HI but didn't expect I'd have an issue. Called the next day and was told they didn't have a room so couldn't make the accommodation. That was the beginning of a bad stay. The icemaker down the hall was making a raving noise that I heard down the hall. The food was less than desire able as the eggs could bounce off the floor. Folks at front desk were sloppily dressed and not attentive when told of the icemaker. Just disappointed with this stay. February 25, 2014
Rated 4.0 out of 5.0 by Great Place to Stay We visit Houston several times a year for medical appointments and we make it a point to stay at the Holiday Inn Express on Main. The location is great, the staff is friendly and the rooms are clean. We appreciate the complimentary breakfast before we leave for a long day at the hospital. Also, this location is near several nice places to eat. I highly recommend this Holiday Inn Express. February 24, 2014
Rated 3.0 out of 5.0 by Average experience I had big issues with WIFI, because I could not have enough signal when in my room, although it was in ground level. February 10, 2014
Rated 5.0 out of 5.0 by Another Special Stay Back at the Holiday Inn Express Medical Center for another special stay. Once again, the staff is the reason we love this hotel so much. Kudos to Debbie, Nicole, Raven, Andy, Gerry who are so welcoming and efficient in fixing any problems. Also to Jessica and Ron, the wonderful shuttle drivers who are capable and funny and help to alleviate anxieties. Also to Francy, the buffet attendant who makes everyone's morning brighter just with her smile. Erika, the housekeeping manager has hardworking, helpful housekeepers who ensure that rooms are clean and well supplied with amenities. By the way, the shampoos, bath gels and lotions are from Bath and Body. Most excellent. Finally, Donnie, the General Manager and Erica in Sales round out this fantastic family. Will miss them all until we return in October. January 30, 2014
Rated 4.0 out of 5.0 by Good The hotel is excellent, but I wish to focus on breakfast because it most important meal of the day.Thank you for the reception staff because they are the best interface of the hotel . January 25, 2014
Rated 1.0 out of 5.0 by Bad experience!!!! Was not happy with my stay at all. The first room we entered had not been cleaned, the bed had been slept in and trash still in room. The second room we were moved to was so small you could barely set up the ironing board. No closet just a rack on the wall!! Very disappointed in this hotel. When we asked to be moved to a better room we were told there were no more rooms available which I do not believe was true. January 16, 2014
Rated 5.0 out of 5.0 by Caring staff I really enjoy staying at this hotel. All the staffing are very friendly and courteous, especially at front desk. Also the staff in the breakfast buffet is always friendly and says hello Thank you January 12, 2014
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