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Rated 4.2 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Hotel Staff is great The hotel staff really makes you feel at home. They greet you each day on your way out and back in. They also make sure you're taken care of and that you have everything you need. October 14, 2014
Rated 3.0 out of 5.0 by Room needs attention This hotel is close to the medical center and is nice because there is no charge for parking. It is clean and breakfast is good. However it needs an update really soon. There are stains on the walls, the tub faucet leaked into the granite wall (darkened it) and the lighting is horrible (CFL bulbs). The decor is just bad. Probably the thing we didn't like the most was the air conditioning...very loud and inefficient. We had to set it way low to get it to come on and then it was freezing. The dampness in the room was very uncomfortable (maybe because its Houston) We've stayed here twice and both rooms were very similar. October 7, 2014
Rated 5.0 out of 5.0 by Hoilday the best I found this Hotel to be nice and I feel like the hotel staff makes sure you're taken care of and the rooms are nice and comfortable. Checking in and out of the hotel is quick. Most of all I feel safe. October 6, 2014
Rated 5.0 out of 5.0 by Great Service One more time we were left feeling good about our stay because of the very friendly service. The check in lady remembered my call from the previous day and commented. She offered options for eating, she shared how the hotel limo could help. Others the whole time were positive about our stay and helped up find dinner and lunch locations. They shared info about the parking at the hospital - as a result, we experienced no difficulty there although parking is a problem at that location. GREAT STAFF October 5, 2014
Rated 2.0 out of 5.0 by Acceptable but won't stay here again This place just looks tired and worn out. Had one room with a whirlpool tub that didn't work and were promptly given another room with a whirlpool that barely worked and a refrigerator that did not work. The beds need replacing and were not up to the usual Holiday Inn standards. Staff was professional and polite and the courtesy van was wonderful to have available to and from MD Anderson. Breakfast was pretty standard free stuff and nothing to write home about, no better or worse I think than any other hotel I've stayed in. October 3, 2014
Rated 1.0 out of 5.0 by Very poor service No internet available, staff attitude serious issues October 3, 2014
Rated 5.0 out of 5.0 by Wonderful staff and great location We are very pleased with the way the staff takes care of our needs. We love the location and that the shuttle service to the medical center is available for us. We will be making several trips to the medical center, therefore, we made prior arrangements to stay here. We love everything about this hotel. We have no complaints. September 16, 2014
Rated 5.0 out of 5.0 by met our needs perfectly This hotel met our needs perfectly. Wish we could have stayed longer. We only needed one night, but would have been happy to stay longer. Everything about the hotel is outstanding. September 15, 2014
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