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Rated 4.2 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by convenient to HP This hotel is convenient to the st luke HP there is a short walk to dinning the hotel has free parking and shuttle service the shuttle driver was very courteous and knowledgeable dinning and places of interest. August 7, 2014
Rated 5.0 out of 5.0 by Great Service The hotel staff is like no other. They really make you feel at home. August 6, 2014
Rated 5.0 out of 5.0 by spacious, clean, and comfy I am a cancer patient and my stay was wonderful. We were given a suite at a special patient rate where I could keep my chemo in the fridge, and we had a very clean and comfortable suite. The shuttle took me to the hospital and picked me up, and they would also shuttle you to the grocery store, pharmacy, and restaurants. The hotel is located close to the hospital, and was a quiet place to stay, unlike other hotels beside the interstate. The staff was great, and I can't say enough good things about my stay. August 4, 2014
Rated 5.0 out of 5.0 by Medical stay. Very good I do not travel by car much anymore. Traffic is high on I-10 and not too friendly, specially the large trucks. The weather was hot but seasonable. Resturants were convenient and close by. July 31, 2014
Rated 4.0 out of 5.0 by Nice Stay I did not get greeted as an IHG rewards person or ask for any specialties like i should have been. Other than that the stay was nice and convenient to NRG Stadium July 31, 2014
Rated 4.0 out of 5.0 by great staff Great Staff , nice hotel inside , Very clean , No pool in Tx. its 90's every day , their construction next door. July 29, 2014
Rated 2.0 out of 5.0 by Stinky Room had a musty stale odor. Strange room decor with high ceilings and cheap looking furniture and bedding. Not a good value. Poor lighting in bathroom and bedroom areas. July 28, 2014
Rated 3.0 out of 5.0 by Average Value, No Points for Stay I stayed at this property for about 15 days on Business. For some unexplained reason the Hotel did not award any IHG award points for the stay. Room was average, faux paint on walls was amateurish. My key did not work one day and they updated my key without asking for ID (reason I gave the staff and service a lower rating). Location is good, close to grocery and pharmacy. The parking lot is small and they run some kind of seminars here, so parking can be a premium. Entry Arch outside reception is one lane so if there is someone checking in or a limo driver flirting with the front desk staff you cannot park your car (happened twice). Guest Laundry room is well kept and was one of the highlights. Machines are in good condition and did a good job of washing the clothes. There is construction of an apartment complex on one side of the building, so check the location of your room to avoid the noise. July 24, 2014
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