Rated 3.5 out of 5 by 432
Rated 5.0 out of 5.0 by ramonacoe2 comfort
Beautiful and comfortable my grandchildren loved it.the entire atmosphere soothing.the only thing I wished had microwave and refrigerate.because my grandson insulin needed to be refrigerated had to keep putting on ice during stay.other than that beautiful
August 18, 2014
Rated 5.0 out of 5.0 by dmac57 Great service
Highly recommend this location for MD Anderson patient short term visit. Staff performance was excellent. Free shuttle service was more than adequate. Good fitness room and plenty of indoor hallways for taking walks and escaping the outdoor summer heat and humidity.
August 17, 2014
Rated 1.0 out of 5.0 by C1M1F1 Free Shuttle - not everyone is invited
Upon check-in at 10:30 PM, I asked about the free shuttle service (which I saw advertised as a perk) and was told there is a regular service throughout the morning. In the morning I checked out shortly after 7:30 AM and inquired when the shuttle would be leaving. When it arrived at 8:00AM I attempted to board and told the driver I needed to go to the Conv. Center a short ride away.
He VERY rudely informed me that the shuttle was for people going to doctor appointments, not for me. ( "This shuttle is for people seeing their doctor, not for you."). As advertised it was for all, plus both hotel workers said it was available. After 5 minutes and already calling a cab, the driver said he could take me... Although I could tell it was "putting him off", I informed him my cab on the way.
I will never stay at this hotel again. I highly recommend you stay away as well.
August 16, 2014
Rated 5.0 out of 5.0 Quality and comfort
Great place to stay, very friendly staff always ready to assist or answer a question. Wouldn't stay any where else for my trips to Houston.
August 16, 2014
Rated 5.0 out of 5.0 by VbBrown Great hotel, but highway noise is bad
Everything about this hotel is excellent except the highway noise (610 Loop) that never seemed to let up.
August 16, 2014
Rated 5.0 out of 5.0 by lynn15 Comfortable bed and great service.
The bartender and guest services were excellent. Check in and out was extremely easy. The bed was very comfortable.
August 14, 2014
Rated 5.0 out of 5.0 by DCM52 Great Service
Front desk very helpful in making reservations for our stay later this month.
Wonderful breakfast staff.
Great bartender who served us dinner.
August 13, 2014
Rated 5.0 out of 5.0 by hwaw Absolutely Fantastic
Beautiful Place, Great Location. Loved the room. Especially the pillows and bed. Actually looking for excuses to come back to Houston and stay here. Thanks a ton.
August 12, 2014
Rated 5.0 out of 5.0 by Omega80 Stay at Crowne Plaza
The stay at this particular Crowne Plaza was a wonderful, relaxing and enjoyable experience.
August 11, 2014
Rated 5.0 out of 5.0 Would stay agian
Hotel was nice, needed the closest thing to the Stadium and this was it. Got good nights sleep and much needed rest. I'll be back.
August 9, 2014
Rated 5.0 out of 5.0 by rear view mirrow one night stay
Everything was a 10, except for breakfast service, which was poor. Did not even get a refill on coffee. Dinner the night before was a 10.
August 9, 2014
Rated 4.0 out of 5.0 by STRIPER18 GREAT STAFF
GREAT CARING PEOPLE WORK AT THIS CROWNE PLAZA- JUST TO NAME A FEW ANGELA FRONT SO PLEASANT AND BEAUTIFUL- AMANDA DINING ROOM BEST AND MOST FRIENDLIEST WAITRESS WE HAVE EVER HAD. STEPHEN SHUTTLE DRIVER IS A REAL SPECIAL GUY. ALWAYS GOES THE EXTRA MILE FOR YOU.
August 8, 2014
Rated 1.0 out of 5.0 by Chiqui50 Poor room atmosphere-service
Would never stay in this hotel again. Worst 3 days ever. No carts to carry luggage in. The room had a very bad odor. Had to go buy Lysol spray. Toilet seat broken, toilet bowl leaking & Mosquitos in room.
Breakfast Buffett was not nearly worth the price. Staff at desk took too long to check us in.
August 7, 2014
Rated 5.0 out of 5.0 by mlr-jlr great pillows
hotel was great as were the rooms. easy access from the frontage rd. ample parking. very secure. wheel chair accessable was great.
the restaurant prices were extremely expensive.
August 7, 2014
Rated 1.0 out of 5.0 by marknell18 Bad experience
I was really surprised on the poor quality of the room. It was very stuffy plus we had to call maintainece three times to unclogg the toilet and one of those times was at 11pm. The only good experience was housekeeping who left the room clean plus after I left some items behind the housekeeping supervisor Naid mail them to my home. I will not be returning to this hotel I guess you get what you pay for
August 6, 2014
Rated 5.0 out of 5.0 by electro80 traveler
The Staff was great! Didn't have any problems with check in or the room.
August 6, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Fan Great place to stay!
I have stayed at this property for several years and they are the best! Check-In is easy; rooms are great; bed very comfortable; great view from building 1; very comfortable; rooms have been upgraded recently as well as the corridors. Thanks Crowne Plaza for everything; we will definitely return in the near future!
August 5, 2014
Rated 5.0 out of 5.0 by OldBena66 Love the poolside!
Great place! Have been staying here for years, cancer treatment and texans games!!! Always great!! I realize it's a bit older, but just love the ambiance of the poolside rooms.
Staff is always attentive, and don't treat you like a number. Food is great, room service impeccable!
I will be here til the walls come down!
August 4, 2014
Rated 5.0 out of 5.0 by shaji64 Best Property in Houston Area
I enjoyed very much staying this local property and will stay again
July 30, 2014
Rated 5.0 out of 5.0 by Jeffrey108 A pleasant stay
The purpose of my arrival was to attend a funeral, but the hotel provided a comfortable place to stay during this difficult occasion.
July 30, 2014
Rated 5.0 out of 5.0 by Royale Cordial and service minded staff
Hotel staff was international in makeup. They were very friendly and willing to take a few seconds to talk about the reason for our stay. We enjoyed meeting several young staff members form other cultures.
July 29, 2014
Rated 5.0 out of 5.0 by Sherry1203 Great Service and Friendly staff
I highly recommend this great Crowne Plaza! There have been many changes there in staff
July 28, 2014
Rated 5.0 out of 5.0 by alesse Comfortable bed and great service.
Love this hotel. its convenience can"t be beat. The only thing that could have made it better:
fruit and water made available in lobby.
the desk chair and makeup mirror needed replacing other than that everything else was perfect.
July 24, 2014
Rated 3.0 out of 5.0 by KatieDougRoscoLeo Ehhhhh. Wasn't great. Hoped for more.
Well, on the good side, the room was nice as clean didn't stink, the bed an pillows were quite comfortable!!!! We had a dog and he's a Boxer so most people are scared but the employees at this hotel were very nice and not scared at all. Now the bad side, 1) the alarm click didn't have batteries.... 2) the walls are not sturdy 3) one time we needed to order room service, I called them at least 5 times in a row then I called the front desk, she said she'd call them and they would call me back. So a guy called me and told me that I couldn't get any room service until 3 and it was 2 so I told him that's dumb don't put room service times are from 11a-11p if it aint! So we went down the road. 4) the light switches are REALLY hard to press. That's all I can think of for now. But I think that this Crowne Plaza has lots of room for improvement and will continue to get better.
July 22, 2014
Rated 5.0 out of 5.0 by Phaedra Had excellent experience during our last stay
Once again we had an enjoyable stay with you folks. We will continue to stay with you folks when my wife has her appointments at St. Luke's .
July 20, 2014
Rated 4.0 out of 5.0 by A Jay Comfortable beds and good service (good example)
All service was great.
It was too far for handicap people to walk to the conference rooms
The door key card stop working for 5 days had to go back to the front desk to upgrade our cards.
July 17, 2014
Rated 3.0 out of 5.0 by schap TOO MANY THINGS WENT WRONG
We were given a handicap room because it was all that was available with two queen size beds.
When we arrived the room was two double beds which were to small very uncomfortable night.
The shower was handicap. when you shower all the water from the shower runs into the rest of the bathroom all over the floor instead of staying in shower area. The shower floor is level with regular floor?
The was no cold water?? you had to turn it on cold and wait 5 min for the cold to come on. this was in the sink and also the shower.
Went to leave the room and the door wouldn't latch. Tried everything my husband ended up having to slam the door to get it to lock.
Very disappointed in our stay left very tired and discouraged
July 16, 2014
Rated 1.0 out of 5.0 by jaime0428 Worst Crown Plaza
I should have read the reviews for this hotel before i checked in. They are all true. This is the worst crown plaza i have ever stayed at. Never again.
July 14, 2014
Rated 4.0 out of 5.0 by Hopetrip Location
We would definitely recommend this hotel except for the location. It faces the interstate and the traffic noise was a problem.
July 13, 2014
Rated 5.0 out of 5.0 by Hollands Stayed here because of Doctor's Appointment
Hotel was very nice and everyone was very friendly. Breakfast was great!!!!!
July 11, 2014