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Rated 4.6 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable as always All that I expected: clean and comfortable. If my review is to short too bad. September 7, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel staff was very friendly and helpful and the buffet was good. The hotel offers easy access to the interstate and only about 10 from downtown. September 5, 2014
Rated 5.0 out of 5.0 by Quick Trip Air conditioning worked properly. Very clean rooms and areas. Courteous staff. September 5, 2014
Rated 5.0 out of 5.0 by another trip tp Houston I travel to Houston a few times a year for work. Even though my company moved location sI still stay here. September 2, 2014
Rated 4.0 out of 5.0 by ON Bussiness Very convenient to restaurants, very attentive in service. Helped me with with my boxes and was very attentative September 1, 2014
Rated 5.0 out of 5.0 by Amazed great time was overwhelmed close to dining entertainment grocery stores and downtown people travelling east should exit at 776 holland/ralston go along service road till you see chilis make right safer August 21, 2014
Rated 5.0 out of 5.0 by Great Service and Clean Rooms The staff at this hotel is great! Everyone is very nice and willing to help. My room was thoroughly cleaned each night during my stay. I would definitely stay here again and recommend this hotel to others! August 19, 2014
Rated 5.0 out of 5.0 by Overall Experience Lovely hotel, staff is always friendly and professional. When we arrived the room was clean. I read the notices and since we were going to be staying there for 2 nights, we opted to not have the sheets changed. Yes we wanted clean towels but sheets did not need to be changed. We left the hotel on Saturday to visit friends, family and sight see. When we returned that evening, the room had not been cleaned, trash was not emptied, bed not made up, cases were off the pillows, and the towels had just been placed on the sink. Needless to say we were not happy. We were tired and wanted to shower and rest, but first I NEEFDED to straighten up the room, call the front desk for pillow cases and clean the best I could. WE were NOT HAPPY!!! This has never happened before and hope that it never does. Loved breakfast, room was clean, food warm and Rosa was very friendly and helpful. August 13, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was very friendly, and the rooms were very clean August 12, 2014
Rated 5.0 out of 5.0 Comfortable, Clean room with Friendly staff Comfortable, clean room with friendly staff members, could use some room darkening shades for guest that are use to a different time zone. August 11, 2014
Rated 5.0 out of 5.0 by Great for the business traveler IHG brand hotels are now a preferred hotel brand for my company. I have stayed at Holiday Inn Express in the past and the one thing that always stood out to me was the amenities offered. Everything from the breakfast, to the pool, weight room, and business center. I've never had a problem with any of my stays and the staff has always been very friendly. I would recommend any IHG brand hotel but especially Holiday Inn Express! August 9, 2014
Rated 5.0 out of 5.0 by Great hotel Staff was very attentive, rooms were very clean. I really enjoyed my stay here. July 30, 2014
Rated 5.0 out of 5.0 by comfortable beds fell asleep quickly and sleep soundly. The pillows are wonderful. The bathtub is extra long, which was great due to myself being 5'11" July 24, 2014
Rated 5.0 out of 5.0 by Clean Room, Good breakfast Nice clean room, staff was very polite. Room had cold AC and nice amenities in the bathroom. Fairly new facility so furniture, bed, carpet etc. were nice. Direct TV was a little slow. Took about 20 seconds to change channels. Overall a nice place with nice staff. July 16, 2014
Rated 5.0 out of 5.0 by Overall great hotel From beginning to end the stay at this hotel was excellent will consider staying at Holiday Inn Express at any future destinations.... Free Breakfast with many options...Great!!! Something for everyone... July 16, 2014
Rated 5.0 out of 5.0 by Another great experience Our family highly recommends Holiday Inn. This experience was no different than the past experiences--welcoming and helpful staff, clean room and facilities, and overall great accommodations! July 15, 2014
Rated 4.0 out of 5.0 by Business Trip Nice place to stay for Houston Business. Traffic from here is not that bad. Getting to the West side may take some time. A little difficult to get into off the east bound interstate. Have to make a quick 3 lane change and a right turn or you will miss it. That is ok if you miss it go around the corner and you can come in the back way by the movies entrance. July 14, 2014
Rated 4.0 out of 5.0 by Great hotel with a great price Great hotel with a great price. Staff is not very friendly, but I don't need that so it was fine. July 5, 2014
Rated 5.0 out of 5.0 by Clean and Quiet room Great hotel Only slight concerns with inadequate parking and the TV does not have a sleep timer that I could find July 1, 2014
Rated 5.0 out of 5.0 by One of my favorite hotels I had not stayed at this property in over a year, but it was every bit as nice as I remembered from previous frequent stays. The rooms are spacious, well appointed, and very comfortable. Common areas throughout the hotel are spotless. The breakfast bar has a large assortment of hot and cold items, and a very personable young lady attending to it. Front desk agents are all friendly, knowledgeable, and attentive. I did not use the pool or fitness area on this trip, but did enjoy relaxing in the 24 hour indoor hot tub. June 20, 2014
Rated 4.0 out of 5.0 by Quality of Stay Lighting in the room was extremely poor. Only decaf coffee pouches were supplied. Alarm clock was not turned off after the last guest left. Hotel was OK. June 9, 2014
Rated 4.0 out of 5.0 by Nice Place I was in for OTC 2014 show. Price I paid was way over price but a lot less than if booked later. I booked in January and all rooms during the OTC show are way over priced. Even the price I paid would have been double if I would have waited till March. All in All very nice place with very friendly staff. WiFi in rooms needs to be updated. My room kept dropping out. May 13, 2014
Rated 5.0 out of 5.0 by Nice Room The gravy on the breakfast buffet was terrible. But other than that the hotel stay was great.. April 29, 2014
Rated 5.0 out of 5.0 by Excellent service and very clean My stay was very enjoyable due to the very friendly and helpful staff and the excellent all around environment. My room was very clean and comfortable. The breakfast was excellent. I would highly recommend this hotel when staying in the Houston area. April 8, 2014
Rated 4.0 out of 5.0 by Great room but expensive Great room but expensive. One suggestion would be you have limited parking in front and guests who are forced to park at the back must walk around the entire building to check in April 7, 2014
Rated 5.0 out of 5.0 by Great staff! Kuwana went out of her way to ensure everything was perfect. Great manager, should be looking to advance. March 20, 2014
Rated 4.0 out of 5.0 by Roomy hotel room with comfortable beds Love the ceiling fans in your rooms! It's one of the main reasons we use your chain of hotels. March 19, 2014
Rated 5.0 out of 5.0 by Keaton and His Staff are Fantastic I called the Hotel at last minute because of a change in lodging, thinking that just maybe they would have something little, boy was I wrong. I not only got a room. I got a king room with a 60 in TV. That being said Keaton went was very helpful from the start and he even called my room to make sure that everything was acceptable. The hotel was quiet, room was immaculate and the staff was always smiling and friendly. The property and hotel were very well maintained, you could not tell that it had been there for a couple of years. It looked new. I even watched Keaton work with a lady and her elderly family to get the best possible rate for them at the last minute. Thank You HOUSTON EAST!!!!!!!!! WILL DEFINETLY TELL ALL THAT ASK FOR A PLACE TO STAY TO COME SEE THE STAFF AT HOUSTON EAST!!!!!!!!!!!!!! March 3, 2014
Rated 5.0 out of 5.0 by Great Time I stayed to get away with my two kids. It was a great stay. I would stay here again. February 26, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've stayed in Great service, very nice room. Normal breakfast food for a HIE and normal fitness center. February 19, 2014
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