Rated 4.5 out of 5 by 51
Rated 3.0 out of 5.0 by Bleue47 Great proximity
Had a movie theater right behind the hotel walking distance and restaurants
November 4, 2012
Rated 5.0 out of 5.0 by jrh1 Excellent Customer Service
Service was great, room was big and clean, very helpful staff.
October 30, 2012
Rated 5.0 out of 5.0 by Gran67 Great service
We've stayed in this hotel several times and have not had one bad experience. Got a great rate on a reunion group, room is always very clean, spacious & everything works. Breakfast bar is always stacked with good food & the same nice lady is always so helpful & friendly. The desk and housekeeping staff are extremely thoughtful and friendly. We will definitely stay there again.
October 26, 2012
Rated 5.0 out of 5.0 by Jay21 Oneof the best!!!
My son and i travel a lot for chess tournaments and this is one of our favorite hotels. Hotel Staff is excellent. The guest relations manager came by and visited making us feel at home. Guests have access to the 24 hour gym across the street. Very nice hot tub. Rooms clean and beds very comfortable. I really am looking forward to our next stay here. Thanks for making our stay so enjoyable!!!
October 14, 2012
Rated 5.0 out of 5.0 by Duke First stay in Houston
Overall, very comfortable. This HI Express is in a great location, with a plaza and several restaurants within a walk or a few minutes of the entrance; could look into expanding the parking lot by maybe one row. The staff welcomed me from the point of reservation to initial check-in to check-out. Due to my own fault, I had one minor problem that I forgot to mention at check-out. I called the hotel one week after I left, and I explained the proble with the clerk. She apologized, and as far as i am concerned, we concluded that if I had had the time to mention the problem at check-out, the clerk would have ensured that the problem would have been corrected. I was satisfied with her answer, and the call was completed amicably. If I have business again in that local area, I would return an stay at the Express.
John 3, vs. 16
September 19, 2012
Rated 5.0 out of 5.0 by Mike72 Wonderful Hotel
I have stayed here often and it has always been a wonderful experience.
September 12, 2012
Rated 5.0 out of 5.0 by flores love them like family
i lovethe whole staff here. i feel at home with my direct tv.i love nekol,dawana,lizbeth,jose,ivory and josh like family
September 4, 2012
Rated 5.0 out of 5.0 by Dallas32 Wonderful place to stay
I loved staying here! The room was very, very large and bed was very comfortable. It was awesome to already have a microwave and fridge in the room w/o having to request them first. There was even paper plates and little dishwashing liquid in the cabinet over the separate sink area. Everything was updated and looked very nice. The staff was very helpful and friendly as well, so much so that I didn't want to leave. The only thing I didn't like was that when we left our room, the cleaning crew put our air on freezing and we came back to an igloo instead of what we left our room at. Everything else was perfect!
August 22, 2012
Rated 5.0 out of 5.0 by Alawysbusy Frequent Visitor
I stay here frequently and have never been dissapointed. The service is great, the staff will do whatever they can to make a stay enjoyable. It is close to where I need to go and is fairly easy to get in and out of (considering Houston!).
I have stayed here numerous times and Nekol makes every stay nice.
August 20, 2012
Rated 5.0 out of 5.0 by trl686 Good Location, Appealing
I use this HIE all the time, the staff has always been courteous and thoughtful, the Hotel is very easy on the eyes inside and out. The rooms are comfortable, and the building sits far enough away from the Highway that it doesn't matter which side your room is on, you don't hear highway noise. Pricing is a little high, but I guess you get what you pay for. Good free cookies in the evening too. Lots of good restaurants in the area.
July 25, 2012
Rated 5.0 out of 5.0 by mydogmags1 Great hotel, great staff
I stayed at this hotel for a meeting with some of my colleagues and the staff was great. They were very knowledgeable of the local area and were very friendly every time I needed something (from an extra key after getting locked out to directions somewhere). The breakfast is what I always expect from a Holiday Inn Express and the breakfast bar lady is SO sweet! The room was very large, and the bed was more comfortable than beds I've had in other Expresses. If you eat at the Chili's in the parking lot, allow at least 2 hours for lunch - they were SO slow. My favorite Mexican chain - Pappasitos is right across the highway. If you've never been there, go - it's delicious. There is also an incredible steak/seafood place next door (walking distance if you don't mind walking along the frontage road) called Saltgrass. The food and service were both exceptional!
July 23, 2012
Rated 5.0 out of 5.0 by Alan2002 Excellent experience
I travel A LOT. This is one of the best of the chain. I could pay a lot more and get a little more, but in today's economy, that's not for me and my company.
Stay here. Trust me.
July 11, 2012
Rated 4.0 out of 5.0 by topcat58 Very nice room, good pool
Location was very close for business, great dinner restaurants nearby...not so much for breakfast restaurants if you don't want the hotel food, or can't be there for the times served. Room was spacious and quiet. Pool has great afternoon sun.
July 10, 2012