Rated 4.1 out of 5 by 138
Rated 5.0 out of 5.0 by Ras55111 frequent guest
staff was great, as always. The breakfast has improved!
January 22, 2015
Rated 5.0 out of 5.0 by OHTX overnight stay for my Great Granddaughter's 1st Birthday
It was cold and rainy for this trip and we appreciated the close and convenience of the I-10 HIE Hotel for an overnight stay to avoid returning home a night during a heavy rainstorm. The HIE Hotel was very nice and we will plan on staying there again for future visit with my Granddaughter and her family who live near by.
January 15, 2015
Rated 3.0 out of 5.0 by Jim R noisy, cold, and no breakfast
room was fine but afternoon construction noise I was not informed of during reservation process ruined what was a required by circumstances afternoon nap. breakfast was not served until 7, and maybe not then, as we had to leave at 6:55, and no preparations had been started. In my experience at HIEs, breakfast starts at 6 and we like to take advantage of it as it is normally a better deal than most of your competition. We were genuinely disappointed.
January 13, 2015
Rated 1.0 out of 5.0 by billy2929 Poor value, poor service
They were in the process of remodeling, so I can forgive the noise during the day. My room was not a remodeled one, and it showed. It looked pretty worn down. The internet was unusable, I couldn't even check email, I'd get bumped off immediately. I called the front desk and asked why, and was told it was because everybody was online at the moment, which means they don't have enough capacity. I was told I'd get 2000 bonus points for my trouble, but that never happened. Based on how much the room cost, which was high even for a Holiday Inn Express, I was extremely disappointed.
January 10, 2015
Rated 5.0 out of 5.0 by 112-20 good service
rooms clean, friendly staff, comfortable bed the breakfast could be warmer, good location thanks
December 30, 2014
Rated 5.0 out of 5.0 by macho45 Great people and good rooms
Leave thing they way they are no issues at this point.
December 28, 2014
Rated 5.0 out of 5.0 by Texas cactus Great stay
If you answered all of the questions why do you have to continue to write more. Change the questions on the survey why do I have to repeat my answers.
December 27, 2014
Rated 5.0 out of 5.0 by Rachel013 Great hotel in the energy cooridoor
The rooms were clean and the beds were comfortable. The free continental breakfast was convenient in the morning, and I also liked the happy hour offered in the evening. This was a great place to stay that was close to the office.
December 16, 2014