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Rated 4.0 out of 5 by 216 reviewers.
Rated 3.0 out of 5.0 by NEED SOME NEW BEDS AND A NEW VACUM This property has really gone down hill, the front desk staff was nice and very persistent to get my email address from me, I thought IHG shared that information with them but I guess not, they had a happy hour for free but I did not see anyone enjoying it so I just went to my room, the elevator carpeting is coming up, there was dirt along the edges of every corner, when I reached my floor I noticed WOW the carpet is really getting dingy and again dirt dust along the walls down the hall, when I reached my room I was ready mentally prepared to see the same again, it was a little better but then I used the rest room and the toilet seat would NOT STAY UP, being a man, I prefer to raise the seat while using the toilet, this required me to hold the lid up with one hand to take care of my business, the shower had mold along the edge of the back wall seam that can easily be removed with TILEX or KABOOM, I suggest you get some for this location, the bed, well that is pure dumpster ready, its not fit for a 250lb man to get a good nights rests, I am sorry I will NOT be back to this location no matter what, there are at least 5 other IHG properties within five miles of this one, plenty of choices out there. If you wish for more details feel free to call me, I will give you an ear full. February 8, 2016
Rated 5.0 out of 5.0 by Stuck in Houston Due to weather condition at final destination, I was stuck in Houston two evenings. Found HI Kingwood through my travel portal. Excellent choice. February 3, 2016
Rated 1.0 out of 5.0 by Form but not Function We arrived after midnight hoping to have a good night's sleep before continuing home from a trip. Unfortunately, the room was so loud, either from other guests who apparently do not like sleep, or from lack of sound-proofing that we had a terrible night's sleep, being constantly awoken by doors slamming or amorous neighbors overhead. The room was too bright in the morning to try and resume sleeping, even though a late-checkout was granted. In hind-sight I would have continued on driving for four more hours just to get home and actually sleep. The breakfast in the morning featured cold eggs and stale, rock-hard cinnamon rolls. My 5 year old daughter was very proud of herself when she was able, with a knife and a lot of effort, to cut one open. I generally prefer Holiday Inn Expresses, and this one looked like one but didn't function like the many I have stayed at previously and been impressed with. February 2, 2016
Rated 5.0 out of 5.0 by Great Service If you need anything they will get it for you. Great place to Stay!! January 29, 2016
Rated 5.0 out of 5.0 by Nice area, Excellent Value My stay at this hotel was a great experience The staff was friendly, and helpful. The room was comfortable, and great for the price. The hotel is located a few minutes from a major mall, and eateries in every budget. Overall, great experience January 21, 2016
Rated 5.0 out of 5.0 by Friendly Staff and Great Service! First time in 5 years that I've stayed at any hotel and my friend recommended Holiday Inn's suites. I absolutely loved the friendliness and the service ALL STAFF members provided. Cleanliness throughout my suite and anywhere I passed thru in the hotel as well. Only issue I had was I had noisy upstairs neighbors.. Will see you again Holiday Inn!! January 19, 2016
Rated 5.0 out of 5.0 by Great stay with short notice after the airlines cancel my flight and having to stand by for several flights; it was great to come to the Holiday Inn and relax. The desk Clerk was great at getting me registered and to my room quickly. Missed breakfast but I was able to relax and get a good sleep. check out was uneventful and quick. January 16, 2016
Rated 2.0 out of 5.0 by Loud, little sleep due to neighbors We were woken up by loud moaning, and the front desk called at 2:30 am, woke us up, and assumed we were making the noise in error. The bathroom had no vent fan, and the facility seemed cheaply built. There were also bugs in the room. The staff, while extremely slow and not personable, were very pleasant. I've stayed at IHG properties all over. This was one of the worst experiences I've had. January 13, 2016
  • 2016-02-10 T11:53:18.547-06:00
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