Rated 4.0 out of 5 by 182
Rated 3.0 out of 5.0 by Huggie Bear Mass confusion at the Front Desk
Made reservation for 4 rooms.
When I checked into one of the 4 rooms someone was occupying the room. It had a do Not Disturb sign on the door and I could here someone talk in the room. Back to the desk. Desk clerk insisted that room was vacant. Back up to 2nd floor check room. I knocked one answered remove the sign and enter the room. The TV was on and the bed was unmade. I returned to front desk. She finally gave me another room. I had been dragging my luggage with me the whole time. Finally got into a room. Later that evening the desk clerk inform me that someone had checked in using my name the day before but she could tell me who or what room they were in. Just total Mess. I other works arrived and were all able to get rooms.
Road Noise from the Hwy was loud all night long.
October 5, 2015
Rated 5.0 out of 5.0 by Donna5552 relaxing
my first visit to kingwood ....the front desk was so friendly ...explained everything that was offered.I've stayed there now everytime i'm in that area.
October 1, 2015
Rated 5.0 out of 5.0 by Bull11 Good Experience
There were a few minor issues but the Manager jumped right on them for us.
September 22, 2015