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Rated 4.6 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Awesome Experience Slept like a baby....From the room to the comfort of bed everything exceeded my expectations. August 18, 2014
Rated 5.0 out of 5.0 by Good Stay Limited Parking Had a short but good stay at Hotel. Arrived late and all parking was full, but the friendly Security Staff assisted us with finding a place to park on Property. August 18, 2014
Rated 5.0 out of 5.0 by Houston looking good Great trip to Houston. Nice downtown area. Pool was great. August 17, 2014
Rated 5.0 out of 5.0 by great staff service The staff of the hotel was very accommodating and willing to go a step over to inform you about what was going on in the area, place of interest and services around. Located at the perimeter of the downtown area so depending where you intend to go, expect a good walk if you don't want to drive or take a taxi. August 14, 2014
Rated 5.0 out of 5.0 by Excellent in every area Every thing was a five star experience. I could not find any area that I could not give a five star rating. I was impressed when I first saw the outside and even more impressed with the inside and services. I travel a lot and have stayed in all different hotels and this was the best. one. I no longer have to worry about what my hotel looks like or any of the services before I get to my hotel. August 13, 2014
Rated 4.0 out of 5.0 by Mostly Good The only two things that I can think of that would have made my stay better. First, I'm pretty sure the central air conditioning unit at the hotel was out. The Lobby and hallways were hot and humid. The individual unit for the room worked well, however, it was very humid inside the room too. Second, The breakfast area is not nearly large enough. It's chaos in there with people everywhere trying to get their food and sit. I just grabbed the fastest thing I could and went back up to my room with it. August 13, 2014
Rated 5.0 out of 5.0 by Great Location This location is near the Brown Convention Center, the Toyota Center and the Minute Maid Park. There are several good eating establishments within walking distance. Security was extremely high during all our stay and we felt safe at all times. The staff was friendly and efficient. Always a greeting when they saw us and a smile. We were especially wowed by the variety of fresh fruit each morning in addition to the usual choices. Downtown and the theatre district were just blocks away which was quite nice. August 13, 2014
Rated 1.0 out of 5.0 by Poor service Front desk staff need to be taught and trained that customer service is really important in this industry - respond quickly and politely, and try not to put customer on hold for 20 minutes, and it is crucial to remember to punch in valid date for the room so that customers do not have to visit frond desk to ask why the room cannot be opened with the card anymore. August 12, 2014
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