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Rated 4.5 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by Good Value This property is centrally located and is convenient for downtown work. The Internet is a major issue! It is very very slow. If I had not had a hot spot with me I would have to asked to switch hotels? I could not conduct my business on the available Internet ! No complaints otherwise. November 15, 2014
Rated 5.0 out of 5.0 by Comfortable room and excellent service. Clean rooms, great service, close to the sporting events, and the business district of Houston at a competitive price. November 11, 2014
Rated 4.0 out of 5.0 by Close to Convention Center Overall it was a good experience. The only negative was that the breakfast wasn't great. Definitely would stay here again for a convention. November 11, 2014
Rated 1.0 out of 5.0 by Incompetence at the front desk Front desk caused a huge accounting nightmare due to their inability to understand clearly what their guests are saying and needing. This hotel charged the rooms of 6 guests to my credit card without notifying me. They were only to hold the rooms until the guests could pay for their own room upon checkout. Over $1200 charged on my card which lead to other issues such as tying these funds up for another month until I can get reimbursed for them. They could not fix it or provide the correct statements/receipts when I called them. Awaiting a callback from the front desk manager. Hopefully he/she will be able to resolve the issue fairly. Great property...need better trained staff. November 8, 2014
Rated 4.0 out of 5.0 by Great location Great location for downtown. Comfortable rooms. Internet was slow, Smoke alarm went off the first night for 45 Min. Great Breakfast. November 7, 2014
Rated 5.0 out of 5.0 by Truly the BEST, and our favorite, Holiday Inn Express anywhere We love this Hotel. It is always comfortable, the staff is friendly and helpful, the food is great, and it is close to the Convention Center where we have business. My only complaint is that sometimes I cannot afford the rate....but the management has sometimes been helpful and accomodating in that regard too, in the past. We've never been to a better Holiday Inn Express. This one is the standard by which we measure them all ! November 6, 2014
Rated 5.0 out of 5.0 by quilt festival Great stay, Great staff. Friendly - quiet and close to convention center November 6, 2014
Rated 3.0 out of 5.0 by Good Value for Quilt Market This hotel is within walking distance of the George R Brown Convention Center, has a good breakfast, and will allow you to sleep 3 to a room. Its prices are lower and is a very good bargain compared to the other hotels within walking distance. That said, the rooms were obviously not as fancy and we had problems with the smelly air conditioning unit and slow-ish internet. But I would still stay there again to save money for Quilt Market, and the staff were superb. November 6, 2014
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