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Rated 4.6 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by LSU Fan Super friendly staff. Great location. Next to I-59 so getting to Reliant Stadium was easy. Would be a great spot for a Houston Astros game and Convention Center business. September 4, 2014
Rated 5.0 out of 5.0 by Great Service Great hotel with great staff. Rene at the front desk was particularly wonderful. He helped me to locate area public transit that saved hours in traffic hassles. Much appreciated! September 4, 2014
Rated 3.0 out of 5.0 by Hits and Misses Hits - Comfortable bed, plenty of hot water and water pressure. Maid staff was excellent and friendly, pool was nice and clean as was the workout room. Location was good and staff was helpful with directions and transportation. Misses - We stay at Holiday Inn Express across the country and this one needs a retouch on some of it's mechanicals. We were in Houston for the Labor Day weekend visiting our daughter and her husband. The air-conditioning was not adequate to remove any of the humidity level in the room, this was especially annoying as the bathroom did not contain a vent fan. By the end of the weekend the sheets were damp and sleeping was uncomfortable despite the comfortable bed. We moved hotels for the last 2 of our 5 nights in town and this was not an issue at a competing brand. The Cable service advertised mysteriously lacked all the sports channels for the weekend, this appeared to be a hotel wide problem as they were also not available in the workout area. Not good for a football opening weekend. The staff response was zero, no one accepted responsibility or indicated there was a building wide outage or gave any reason other than we will look into it and then did not respond. September 3, 2014
Rated 5.0 out of 5.0 by Holiday INN Great place to stay downtown. Free parking. Free cookies. Free lemonade. September 2, 2014
Rated 5.0 out of 5.0 by Great value Centrally located. Clean, safe, cost affective. Everything I needed for my business trip. August 28, 2014
Rated 5.0 out of 5.0 by Great service, nice size room. Had my grand kids with us and they loved the pool, and the cookies and milk in the evening. Room was nice size for the 4 of us. August 28, 2014
Rated 3.0 out of 5.0 by Okay for one night Good location. Easy to reach from the freeways. And not far from downtown. Nice lobby. Great and helpful staff, especially Rene. Thank you for the good service. The room is okay. But the bathroom wasn't clean enough, a lot of hairs. And we even had an unexpected visit of a cockroach. Disgusting. I had a long flight and was tired so I slept well. Didn't have time for breakfast so I can't write a review for that. Enough parking space. Total score: ok. August 25, 2014
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