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  • 1 888 HOLIDAY
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Rated 4.5 out of 5 by 313 reviewers.
Rated 1.0 out of 5.0 by Horible Service I made my reservation with points for the first night and my next night on military rate. When I arrived they had messed up the date and had my reservation on the 10th rather than the 9th. It took over an hour and a half to get that straightened out and their attitude was as if they did not care that I was cold tired and been driving for over 4 hours. . The room was freezing cold and the heater would not work properly it was either to cold or to hot no regulation for tem at all. The next day I was at my event all day came back to my door being locked out. I had to go back down to the front desk and they told me that it was locked due to my having two different reservation, one with points and one without points. It took them an additional 30 min to check me in for the second time. At no time did they tell me that I would have to check in a second time. I was frustrated that I could not just go up to my room and relax. Their attitude at the front desk was like they did not care that it was an imposition to me. The Room was clean, but the front desk staff needs to be reeducated on how to serve customers. This is not what I have come to expect from Holiday Inn. I am very disappointed. January 23, 2015
Rated 5.0 out of 5.0 by Excellent Stay! Traveled and stayed here on business. Met all expectations and needs. January 22, 2015
Rated 5.0 out of 5.0 by No complaints Gave no level 10 responses because there is always room for improvement. Only you know what they are. January 22, 2015
Rated 5.0 out of 5.0 by Great place to stay Stayed here several times and every time it is very nice. Staff is wonderful, rooms have been clean and no problems. Pool was clean and warm (stayed in winter time). Breakfast was good and had a variety of choices. I would recommend this hotel to anyone. Very nice place. January 21, 2015
Rated 5.0 out of 5.0 by Great Night Sleep We stayed one night in Houston after a trip to Galveston. The hotel was a great surprise and we had a very relaxing evening. Would definitely recommend this hotel. January 11, 2015
Rated 3.0 out of 5.0 by Good For the Price I would like to say, overall this hotel is comfortable. If I did not have issues with the temp in the room it would have been a perfect room. The beds were clean, with firm and soft pillows. The bathroom was very clean, not even a spot of mildew, which can sometimes happen. Even the towels were good, perfect size and absorbant. I did use the pool and spa which was nice whenever it was not filled with kids everywhere, but hey it is a hotel. The breakfast was sub par, I would recommend going out for breakfast if you want something more with substance and taste. The business center while convenient, leaves a lot to be desired. It could use some privacy, especially if you have an email to send. However, overall I would use this hotel for leisure and touring the city. While I could hear the people above me, sounded like they were wrestling, it wasn't too bad. January 9, 2015
Rated 5.0 out of 5.0 by Texas Bowl! We stayed here for the Texas Bowl. There were many other fans in this hotel which was fun for us! The gentleman who checked us in was most helpful with information on travel to the stadium. We were very pleased to find the Metro within just a few blocks walking distance and were able to ride to and from the game without having to take our car out of the hotel parking lot. The hotel was very nice, clean, comfortable beds, quiet rooms and great breakfast. Even though the breakfast time was very full due to the amount of people who were late sleepers following the late football game, the food was all replenished in a very timely manner with plenty of choices available. We were even given alternative places to sit and eat when all of the tables were full. Overall, very enjoyable stay and would definitely stay here again and recommend to others. January 9, 2015
Rated 5.0 out of 5.0 by Excellent Choice I have visited this Holiday Inn location several times and have always been pleased with my choice. While the front parking is rather limited there is adequate parking located on the side of the hotel. The front desk staff tend to be very friendly during each of my visits. I have only had one noise related issue at this location during a previous stay and the staff was nice enough to move me to another room. The overall exterior and interior appearance is very clean. The hotel room is decorated like all the other locations for the exception of wooden bathroom floors. The bathroom flooring appeared slightly worn as did the desk chair. I am always pleased with the bedding and pillows. The bedding at this location always allows me to get a great nights rest. The internet works great and I was pleased with the channel selection. Use your smart phone for easy access back onto either I-45 or HWY 59. For the overall value of most of the rooms at this location you'll be glad that you stayed here. Unlike other locations that are located right off a major highway this location is relatively quiet in regards to traffic. January 6, 2015
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