Rated 4.5 out of 5 by 412
Rated 4.0 out of 5.0 by JMac1906 Great Experience but...
if you are looking for a great hotel near major attractions that Houston has to offer, this is your place! Great location with walking distance to the Toyota Center, GR Brown and mins from other downtown destinations.
The staff is very professional on every shift!! The breakfast is about the best I've experienced at hotels that offers continental breakfast! (great selection from hot to cold and healthy breakfast)
The only bad experience was the AC wasn't working properly. it was a dog day of summer and the AC in my room wasn't working properly. i had it at is very lowest temp of 66 and the room felt rather warm. I left for an event at 6pm and when i returned there was still no difference in room temp. The ac either needs repairing or adding freon or replaced.
Sleepless in Houston
July 3, 2015
Rated 5.0 out of 5.0 by Hotrod22 Great service
The staff were very nice and courteous. Asked a lot of the comfort.
June 30, 2015
Rated 5.0 out of 5.0 by Rene007 Staff wants to be the best, and they are!
I use HIE as much as I can, due to the great service and perfect beds.
But Houston tries to add more stars than they have. And with success!
June 27, 2015