Rated 4.6 out of 5 by 222
Rated 5.0 out of 5.0 by LSU1 LSU Fan
Super friendly staff. Great location. Next to I-59 so getting to Reliant Stadium was easy. Would be a great spot for a Houston Astros game and Convention Center business.
September 4, 2014
Rated 5.0 out of 5.0 by KSW_LA Great Service
Great hotel with great staff. Rene at the front desk was particularly wonderful. He helped me to locate area public transit that saved hours in traffic hassles. Much appreciated!
September 4, 2014
Rated 3.0 out of 5.0 by Pann05 Hits and Misses
Hits - Comfortable bed, plenty of hot water and water pressure. Maid staff was excellent and friendly, pool was nice and clean as was the workout room. Location was good and staff was helpful with directions and transportation.
Misses - We stay at Holiday Inn Express across the country and this one needs a retouch on some of it's mechanicals. We were in Houston for the Labor Day weekend visiting our daughter and her husband. The air-conditioning was not adequate to remove any of the humidity level in the room, this was especially annoying as the bathroom did not contain a vent fan. By the end of the weekend the sheets were damp and sleeping was uncomfortable despite the comfortable bed. We moved hotels for the last 2 of our 5 nights in town and this was not an issue at a competing brand. The Cable service advertised mysteriously lacked all the sports channels for the weekend, this appeared to be a hotel wide problem as they were also not available in the workout area. Not good for a football opening weekend. The staff response was zero, no one accepted responsibility or indicated there was a building wide outage or gave any reason other than we will look into it and then did not respond.
September 3, 2014