Rated 4.4 out of 5 by 80
Rated 4.0 out of 5.0 by MOK81 Friendly staff
Room key was ready when we arrived, along with a small gift bag. Staff was very polite and engaged.
October 8, 2012
Rated 5.0 out of 5.0 by Tellinitlikeitis Amazing Service
The staff is what makes this hotel amazing! The staff are very friendly and helpful. I enjoyed my staff and thank you for the friendly service!!
October 7, 2012
Rated 4.0 out of 5.0 by Merryrivers Upgrade
I am a platinum member and requested an upgrade. We needed a room with a dining table to work on some things we needed for the event we were attending on Saturday. Upon check in we were upgraded, but not to a suite with a kitchen and table. My request was completed on the third day of our stay. It would have helped to let me know that there are more than one type of suite so that I could have made my request clear. The suite shown on the website does not clearly indicate that there are more than one type. Changing rooms mid stay was a bit difficult with my daughter that is nine months pregnant and all the items we had for the baby shower.
October 6, 2012
Rated 5.0 out of 5.0 by JoJo307 Simply excellent.
The property and staff were excellent in all manners. I highly recommend.
October 4, 2012
Rated 5.0 out of 5.0 by ThomC Hits the Mark
The HI Express, Memorial Park is situated on the fringe of an outstanding residential area of Houston. It is convenient and despite being next to a highway, my room was very quiet. The hotel is clean, comfortable and staff answered all of my questions.
September 24, 2012
Rated 4.0 out of 5.0 by MG60 GOOD SERVICE QUESTIONABLE HELP
HOTEL WAS GREAT--BUT I CHECKED OUT AND 45 MINUTES LATER I REALIZED THAT I HAD LEFT MY SMALL GREEN PILLOW BEHIND. I IMMEDIATELY CALLED THE HOTEL SO THAT THEY CO ULD GO UP AND GET IT . THEY SAY THEY DID NOT FIND IT. THAT IS IMPOSSIBLE AS PILLOWS DO NOT WALK. I CHECKED BACK DAILY FOR A WEEK AND NO LUCK. I A VERY DISAPPOINTED IN THEIR HANDLING OF ITEMS LEFT BEHIND.
September 1, 2012
Rated 5.0 out of 5.0 by Dweeb Great experience
We usually stay at Marriott hotel when we go to Houston but the price for the sme type of room was better at Holiday Inn. The service was great, full breakfast, and very nice room! We will now stay at Holiday Inn we go to Houston!!
August 21, 2012
Rated 5.0 out of 5.0 by Tiamaria123 Very friendly staff.
We stayed here one night while in town helping our son move. The staff welcomed us and were very friendly and inviting. The room was clean and comfortable. We would not hesitate to stay here again next time we're in the Houston area.
July 21, 2012
Rated 5.0 out of 5.0 by GeauxTigers Great staff
The staff was excellent. Room was comfortable. Only improvement would be to have HD tv channels.
Breakfast was good and hotel was good location.
July 15, 2012
Rated 5.0 out of 5.0 by joee77 good location
close to downtown and other areas we visit. Desk personnel very helpful.
July 12, 2012
Rated 5.0 out of 5.0 by dolores39 comfortable bed. very clean room
would stay there again. Definitely need a car at this location
July 11, 2012
Rated 5.0 out of 5.0 by kwrw very clean, comfortable and updated rooms
Excellent hotel for price and location. Very nice complimentary arrival snacks. Popcorn and movies are a nice feature. Would change nothing!
July 10, 2012