Rated 4.3 out of 5 by 128
Rated 3.0 out of 5.0 by Joe4478 Clean but very noisy
Was in for just one night for business. Staff was very friendly recognizing my Club membership however room was not too great. Good floor and back side to avoid highway noise however entering the room was a distinct odor of a spray, wall unit was in such poor working order with fan so loud and grinding and squealing I had to turn off. I could also hear every conversation of neighbors and individuals using their bathrooms all evening. I will say however the room was very clean and amenities were fine making it average overall. They are doing the best with what they have.
February 5, 2013
Rated 4.0 out of 5.0 by bg123 weekend outing
The only negative I have is that of the programming selection on the television. It would be nice to have access to the Food Network, HGTV and Travel Channell to offer some variety.
February 2, 2013
Rated 5.0 out of 5.0 by jcasavs The pool is great.
We loved our stay. Although due to your location, this hotel is a little noisy, because of the freeway. Notwithstanding, we could sleep very well and we enjoyed the pool very much.
January 10, 2013
Rated 4.0 out of 5.0 by Di0209 Very nice stay but no hot water in the mornings
We really enjoyed our stay at this hotel, except for the fact that there were hot water issues. We stayed 2 nights. The first morning there was some hot water, just enough that our showers were bearable. The second morning there was NO hot water. When we complained we were told that it was because of the cold front that hit Houston. Also the second morning they ran out of cinnamon rolls at breakfast. :(
January 8, 2013
Rated 2.0 out of 5.0 by VWB01 Noisy and uncomfortable !
Hotel property located on service road of 10 lane Interstate highway; you could not shut-out the noise of automobile and truck traffic all night long. Bathroom very plain and vanilla..................
Will not stay at this property again; would not recommend !
January 3, 2013
Rated 4.0 out of 5.0 by inmerse Godo experiencia
Good location and very good stand.Tha breakfast is not good,but is average.
January 3, 2013
Rated 3.0 out of 5.0 by tessa55 visiting relatives over the winter holiday
We chose this hotel because of the location, and were pleased with our experience. The hotel could use some updating and while they were painting the outside of the hotel, it did not affect us. We appreciated the front desk staff and the women who staffed the breakfast room. All employees were friendly and efficient, while working over the holidays.I will book this hotel again.
January 2, 2013
Rated 2.0 out of 5.0 by DCLandJAL Fair value poor service
Went to Houston to have a weekend off from 19 travel days. Found the hotel being painted with plastic over windows. Had we been advised or a note on the web site probable that would have stayed there anyway.
We took public transportation downtown and left my wife's car in front parking lot as all flyers said the back of the building was to be painted. Returned from visiting downtown to find the car 90% under a tarp and a total lack of responsiveness about trying to get the car out from the construction area.
The whirlpool did not work and appeared not have been operational in some time. While the offer to use 24 hour fitness was made when returning to a room traveling or vacationing I do not want to leave the hotel.
The evening check in was great. Any concerns where addressed but each visit to the front desk after check in was met with apathy at best.
TV lineup is best described by my wife as chosen by a man.
If you are on a low-carb diet prepare to go out for breakfast.
Both my wife and I have over 60 nights this year in Holiday Inn express Hotels and Suites. and while I highly recommend the chain. I would steer clear of this franchise.
December 23, 2012
Rated 5.0 out of 5.0 by Hector69 Depends
If want a clean room, friendly staff, and good breakfast buffet then I would stay here. Great value if your priority club member. I will be back if in the area again. Worker in the breakfast area was very attentive and gave great service. If you expect HOTEL 5 star style, then go stay there. If you just expect clean room, good bed, and friendly staff then I would stay here. Great location by the Galleria and Downtown Houston both are 10 minutes away depending on if construction or traffic is clear.
December 1, 2012
Rated 5.0 out of 5.0 by JL1966 Great Place to Stay
Friendly helpful staff, convenient access from I-10, close to fast food, and Sam's Club. What more can I say.... the breakfast bar opened a few minutes early and had a wonderful variety of items!! If you are going thru Houston this is an excellent choice for lodging!!
I usually like the Holiday Day Inn Express accommodations but I have to say I LOVED this location!!!! They totally get the concept of taking caring of their customer!!!!!! They had a welcome bag with all types of snacks from junk food to healthy options.
The front desk clerk even helped me find a Sam's Club nearby to get gas and printed out directions for me.
I was highly impressed with the facility, and the staff!!
November 27, 2012
Rated 5.0 out of 5.0 by Byron Great Service
Grazelda was super nice and we really enjoyed our stay.
November 23, 2012
Rated 5.0 out of 5.0 by chatman1280 Great service and very accomodating
Enjoyed our stay tremendously. Staff was very accomodating and displayed wonderful customer service! Room was comfortable for the entire family and the dog. I have added this hotel to my favorites list and would definitely stay here again.
November 17, 2012
Rated 5.0 out of 5.0 by Irma Clean, Comfortable and Convenient
This property is convenient to a variety of attractions and businesses...yet a bit off the beaten path to make for a relaxing stay. The staff is attentive, and the accomodations are clean and comfortable.
November 15, 2012
Rated 5.0 out of 5.0 by willamy relaxing
We enjoyed the hotel. The only complaint that we have is that the air conditioner had a musty smell to it, but other then that the room was great. The front desk attendant was friendly and welcoming. The priority club welcome bag was appreciated.
November 4, 2012
Rated 5.0 out of 5.0 by TXowl nice hotel, good location
Great weekend rate, clean, comfortable, safe, very friendly and helpful staff members.
November 3, 2012
Rated 5.0 out of 5.0 by cjpro Staff and Accomidations are excellent
I picked this hotel because at the time they advertised "Patrolled Parking Lot Security" which was important since are business stay was for many months and using our personal vehicle. The hotel is small and shows some age but very very nice... every area is spotless, the rooms are nicely kept, the staff is so friendly and will do what ever they can to make you feel comfortable... you truly want to come back and stay again and again... The Hotel, Staff and Accomodiations I rate as AA++... The parking lot security F-
October 27, 2012
Rated 5.0 out of 5.0 by JoJo307 Great Value
Very good property. Newly built. Bedding is very comfortable.
October 27, 2012
Rated 5.0 out of 5.0 by Janell32 Comfortable and Relaxing Stay
This is a fairly small hotel, so there weren't a lot of guests. It was very quiet and relaxing. The rooms were comfortable and clean. My only complaint is that there weren't many channels on the tv to choose from. I couldn't watch my favorite shows. But I did enjoy the workout room and swimming pool. They had really nice ammenitites. I also liked being able to get hot tea and an apple in the evenings. I enjoyed my stay here.
October 9, 2012
Rated 4.0 out of 5.0 by MOK81 Friendly staff
Room key was ready when we arrived, along with a small gift bag. Staff was very polite and engaged.
October 8, 2012
Rated 5.0 out of 5.0 by Tellinitlikeitis Amazing Service
The staff is what makes this hotel amazing! The staff are very friendly and helpful. I enjoyed my staff and thank you for the friendly service!!
October 7, 2012
Rated 4.0 out of 5.0 by Merryrivers Upgrade
I am a platinum member and requested an upgrade. We needed a room with a dining table to work on some things we needed for the event we were attending on Saturday. Upon check in we were upgraded, but not to a suite with a kitchen and table. My request was completed on the third day of our stay. It would have helped to let me know that there are more than one type of suite so that I could have made my request clear. The suite shown on the website does not clearly indicate that there are more than one type. Changing rooms mid stay was a bit difficult with my daughter that is nine months pregnant and all the items we had for the baby shower.
October 6, 2012
Rated 5.0 out of 5.0 by JoJo307 Simply excellent.
The property and staff were excellent in all manners. I highly recommend.
October 4, 2012
Rated 5.0 out of 5.0 by ThomC Hits the Mark
The HI Express, Memorial Park is situated on the fringe of an outstanding residential area of Houston. It is convenient and despite being next to a highway, my room was very quiet. The hotel is clean, comfortable and staff answered all of my questions.
September 24, 2012
Rated 4.0 out of 5.0 by MG60 GOOD SERVICE QUESTIONABLE HELP
HOTEL WAS GREAT--BUT I CHECKED OUT AND 45 MINUTES LATER I REALIZED THAT I HAD LEFT MY SMALL GREEN PILLOW BEHIND. I IMMEDIATELY CALLED THE HOTEL SO THAT THEY CO ULD GO UP AND GET IT . THEY SAY THEY DID NOT FIND IT. THAT IS IMPOSSIBLE AS PILLOWS DO NOT WALK. I CHECKED BACK DAILY FOR A WEEK AND NO LUCK. I A VERY DISAPPOINTED IN THEIR HANDLING OF ITEMS LEFT BEHIND.
September 1, 2012
Rated 5.0 out of 5.0 by Dweeb Great experience
We usually stay at Marriott hotel when we go to Houston but the price for the sme type of room was better at Holiday Inn. The service was great, full breakfast, and very nice room! We will now stay at Holiday Inn we go to Houston!!
August 21, 2012
Rated 5.0 out of 5.0 by Tiamaria123 Very friendly staff.
We stayed here one night while in town helping our son move. The staff welcomed us and were very friendly and inviting. The room was clean and comfortable. We would not hesitate to stay here again next time we're in the Houston area.
July 21, 2012
Rated 5.0 out of 5.0 by GeauxTigers Great staff
The staff was excellent. Room was comfortable. Only improvement would be to have HD tv channels.
Breakfast was good and hotel was good location.
July 15, 2012
Rated 5.0 out of 5.0 by joee77 good location
close to downtown and other areas we visit. Desk personnel very helpful.
July 12, 2012
Rated 5.0 out of 5.0 by dolores39 comfortable bed. very clean room
would stay there again. Definitely need a car at this location
July 11, 2012
Rated 5.0 out of 5.0 by kwrw very clean, comfortable and updated rooms
Excellent hotel for price and location. Very nice complimentary arrival snacks. Popcorn and movies are a nice feature. Would change nothing!
July 10, 2012