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Rated 4.5 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Another visit to my Houston home I always stay here. Great staff and Natalie should be commended for going the extra mile and making me feel like "Gold". She is a true asset. I will be coming back to Houston in a week and there is no doubt where I will be staying. The only thing I would suggest is some more variety in the breakfast. The staff can only do so much with what they are given to serve. Coffee tastes a bit watered down and the powdered eggs have me looking for b'fast elsewhere. But the petite lady serving breakfast is always a true gem. A real doll. I wish i got her name as she is also appreciated greatly and she should get credit for her hard work every morning. Muchas Gracias Senora!! July 2, 2015
Rated 5.0 out of 5.0 by Service was good however internet connection was bad Service was good however internet connection was bad June 28, 2015
Rated 5.0 out of 5.0 by Great experience Grounds was clean, close to shopping and eating. Also, Tiffany(manager) and Natalie (front desk) were fantastic. My family were in Houston, Texas for a wedding and they made sure that our entire family (including the bride) had everything that we wanted and needed. We felt like they were apart of our family as well. We would absolutely stay here again! June 11, 2015
Rated 5.0 out of 5.0 by Convenience and comfort This hotel was the location of choice for friends and family coming into town for an unanticipated funeral. It was conveniently located, but also provided us with the comfort we needed while dealing with this event. Everyone that I spoke with in our group were happy with the services and comfort of this hotel. Personally, I found this hotel to be better than I expected. It is well-maintained and the staff were helpful and friendly. It was one less thing to worry about in the difficult situation we were facing. I feel that I got good value for what I paid. June 8, 2015
Rated 1.0 out of 5.0 by not good the front desk gave me a hard time to check-in. I will not come here again May 22, 2015
Rated 3.0 out of 5.0 by Great Place - But not for Business Purposes Overall great place; however, forget trying to do any work in your room. All 3 wifi connections could not even provide dialup speed. Unable to communicate via email, nor get a search page up. Front desk could provide no remedy. Stressful for business issues when traveling. Yes, I will stay here again but will make sure I don't have any work that has to be done there. Hopefully the connection gets fixed. May 19, 2015
Rated 2.0 out of 5.0 by Clean and comfortable If not for the attending staff and the fact that the room across from ours was smoking paraphernalia along with having lots of traffic the stay would have been as expected GREAT.. May 11, 2015
Rated 5.0 out of 5.0 by Our favorite hotel every time we go to Houston Even though the location of the hotel is quite far from our destination but the kids love the suite so much that they insist to stay here every time we go to Houston. The room is BIGGGGGG and clean. With a little more per night you get the room twice as big than the standard room. I recommend the suite for someone who have extra budget. May 10, 2015
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