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Rated 4.4 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by Great service and friendly staff We spent a week in Houston with a small group of people. We all stayed here. The service was wonderful. The workout center was clean and large (two treadmills and a bike) and the pool was clean. The staff always asked us how we were doing and if we needed anything. The rooms were modern and up-to-date, clean and smelled nice. No problems with housekeeping and we always had enough shampoo, soap and towels. Breakfasts included yogurt, fruits, toast, sweet breads, bacon or sausage, scrambled eggs or an egg and cheese omelet, bagels, cinnamon rolls, pancakes, hard-boiled eggs, cereal, granola, coffee, juices and more! I ate some thing different seven days straight. Plenty of parking. The only hiccup we had was that our AC went out on the second day but the staff was apologetic and change our room immediately. They had the AC repaired the very next morning but we were able to stay in our new room the rest of the week. Mary, Vincent and their staff did a GREAT job! July 16, 2014
Rated 4.0 out of 5.0 by Good Experience I enjoyed my stay here. It was conveniently located to what I wanted to do. The room was clean and comfortable. The staff were very helpful and friendly. I would recommend this hotel. July 9, 2014
Rated 5.0 out of 5.0 by Enjoyable Clean, safe and friendly. The check in attendant was extremely friendly and welcoming. The room was very comfortable and clean. July 4, 2014
Rated 4.0 out of 5.0 by Great Hotel except for Laundry Service I have stayed at a number of Holiday Inn Express hotels, and this is one of the best. Well located for my business purposes, comfortable and clean rooms, wider variety of breakfast choices. However there was one thing that I was really disapointed about; my "dirty" laundry was returned on Friday night with the message that I should have been informed that the hotel policy had recently changed, and they no longer provide laundry service. I believe this is not a good thing for a hotel that wants to attract business customers. July 2, 2014
Rated 5.0 out of 5.0 by Always a winner! I've stayed at this property on several occasions. Wonderful staff, comfortable rooms. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Exaclty what a hotel should be. Quiet and comfortable night's sleep. June 16, 2014
Rated 5.0 out of 5.0 by Thank You Again! Thank you again for a very comfortable visit to your hotel. I've stayed many times over the past few years, the staff remembers me and my father. Beds are comfortable. Service always comes with a smile! June 15, 2014
Rated 5.0 out of 5.0 by Exceptional front desk staff I did not think that the Holiday Inn Express would be so nice. Mrs. Mary at the front desk went out of her way to help make us feel at home, enjoy the city of Houston, and eat well:) She is genuinely friendly and so was my experience with the other staff. 5 stars!!!! June 12, 2014
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