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Rated 4.5 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by Great home away from home! I was in Houston for a week and this was a great place to stay! Several good restaurants are within walking distance and the hotel is very quiet at night! August 23, 2014
Rated 5.0 out of 5.0 by Pleasant stay everything was great about our stay other than church services being held at the hotel and they were near our room. The service and singing could be heard clearly in our room but they didn't go too late on Saturday night; however it started early on Sunday morning. If we'd been able to sleep in the noise would have been a reason not to stay here again; but we had to be up early on Sunday for a tennis tournament our son was in so from that respect it fine. August 20, 2014
Rated 5.0 out of 5.0 by Week business trip Fairly speedy check-in - acct seemed to be lacking the national connection to IHG rewards but they were still able to pull my information. One day they replaced bathroom towels but didn't appear to clean rest of room. Floor was still un vacuumed and trash was still unemptied but it wasn't anything that was a show stopper. I would still stay here again. The breakfast food offered could use a little more flavor. Standard instant eggs and turkey sausage plus the usual variants of yogurt and fruits. But good for a quick grab out the door August 18, 2014
Rated 5.0 out of 5.0 by Nice and near shopping Very nice hotel located in area where there are lots of shopping. Nice folks. August 13, 2014
Rated 5.0 out of 5.0 by Home Away From Home Always feel relaxed and at home each time I visit Houston and stay at this hotel. Breakfast is good and I love the turkey sausages. Also enjoy the of movie channels available for free. I am looking forward to my next trip in three weeks. August 12, 2014
Rated 3.0 out of 5.0 by Exceptional front desk staff I stay at the same location because of the staff that greets me every time I visit the Houston area. The same staff person has been there many of my visits and always has a smiling face and happy to see me return. August 4, 2014
Rated 5.0 out of 5.0 by Great place! Modern, clean, friendly. The staff went above and beyond to make sure we had a pleasant stay. Breakfast every morning was a nice bonus, and they had a great variety. The pool was refreshing on a hot day. We would return without a doubt. July 23, 2014
Rated 5.0 out of 5.0 by Good place Excellent place to stay of doing business in Energy Corridor July 21, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff We spent a week in Houston with a small group of people. We all stayed here. The service was wonderful. The workout center was clean and large (two treadmills and a bike) and the pool was clean. The staff always asked us how we were doing and if we needed anything. The rooms were modern and up-to-date, clean and smelled nice. No problems with housekeeping and we always had enough shampoo, soap and towels. Breakfasts included yogurt, fruits, toast, sweet breads, bacon or sausage, scrambled eggs or an egg and cheese omelet, bagels, cinnamon rolls, pancakes, hard-boiled eggs, cereal, granola, coffee, juices and more! I ate some thing different seven days straight. Plenty of parking. The only hiccup we had was that our AC went out on the second day but the staff was apologetic and change our room immediately. They had the AC repaired the very next morning but we were able to stay in our new room the rest of the week. Mary, Vincent and their staff did a GREAT job! July 16, 2014
Rated 4.0 out of 5.0 by Good Experience I enjoyed my stay here. It was conveniently located to what I wanted to do. The room was clean and comfortable. The staff were very helpful and friendly. I would recommend this hotel. July 9, 2014
Rated 5.0 out of 5.0 by Enjoyable Clean, safe and friendly. The check in attendant was extremely friendly and welcoming. The room was very comfortable and clean. July 4, 2014
Rated 4.0 out of 5.0 by Great Hotel except for Laundry Service I have stayed at a number of Holiday Inn Express hotels, and this is one of the best. Well located for my business purposes, comfortable and clean rooms, wider variety of breakfast choices. However there was one thing that I was really disapointed about; my "dirty" laundry was returned on Friday night with the message that I should have been informed that the hotel policy had recently changed, and they no longer provide laundry service. I believe this is not a good thing for a hotel that wants to attract business customers. July 2, 2014
Rated 5.0 out of 5.0 by Always a winner! I've stayed at this property on several occasions. Wonderful staff, comfortable rooms. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Exaclty what a hotel should be. Quiet and comfortable night's sleep. June 16, 2014
Rated 5.0 out of 5.0 by Thank You Again! Thank you again for a very comfortable visit to your hotel. I've stayed many times over the past few years, the staff remembers me and my father. Beds are comfortable. Service always comes with a smile! June 15, 2014
Rated 5.0 out of 5.0 by Exceptional front desk staff I did not think that the Holiday Inn Express would be so nice. Mrs. Mary at the front desk went out of her way to help make us feel at home, enjoy the city of Houston, and eat well:) She is genuinely friendly and so was my experience with the other staff. 5 stars!!!! June 12, 2014
Rated 4.0 out of 5.0 by Overall good stay with minor exceptions The room was comfortable with good climate control, television station options and free internet access. The breakfast offerred multiple hot and cold selections. The front desk and dining room staff were very nice and helpful. The only problem I had was a roach in my room when I arrived but it was the only one I saw in the hotel. The outdoor pool and indoor fitness center looked nice but I did not have time to use them. The cost of the room seemed a little high for the location of the hotel. June 9, 2014
Rated 5.0 out of 5.0 by A very enjoyable experience Staying at the Holiday Inn Express Energy Corridor in Houston has been a very enjoyable experience for us. That is why we choose this location every time we visit our son and his family in Richmond, TX. June 3, 2014
Rated 1.0 out of 5.0 by Nice Hotel but Bad Management, Staff and Service This is a very nice hotel but bad management, staff and service. My stay would have been excellent except the cigarette smoke coming inside our room. We reported it but was only given a can of air freshener. The management and staff was to lazy or just didn't care enough to investigate it. This is a smoke free hotel. The lady checking us in was on the hotel phone on a private conversation the entire time we were checking in. She never ask the person to hold on. I was never recognized as a Platinum member until 15 minutes later when she called our room. May 29, 2014
Rated 5.0 out of 5.0 by Very clean, neat, great staff. I stayed here for seven nights. Very well maintained. Clean rooms with plenty of space. Good food for breakfast. I very much enjoyed the warm cinnamon muffins. Staff was courteous and helpful. Beds were firm and comfortable. Exercise area had 2 hotel quality treadmills and exercise bike, with tv, water cooler and towels. Never a wait to use a machine. Wi-fi worked well most of the time. Would slow down occasionally. Highly recommended! April 29, 2014
Rated 4.0 out of 5.0 by Clean, comfortable Hotel with courteous staff. Overall a good value, very clean and exceptionally courteous staff (IT person could have been a tad more charming). Nice room. Would recommend staying there, but in complete disclosure the swimming pool needed to be cleaned and on a more minor note, a ceramic baseboard tile was missing in the bathroom (not a biggie, but would have looked better if replaced). Other than those relatively small issues the room and service were very good! April 15, 2014
Rated 3.0 out of 5.0 by Poor night staff Requested an extra blanket from night staff; was told I would have to pay $10 for an extra blanket. When I refused to pay, as I was returning to my room, female night staff came behind me in the hallway stating I could have the blanket with no charge. I refused the blanket and returned to my room. March 26, 2014
Rated 4.0 out of 5.0 by a little pricey for what you get..... Not a bad room but please, don't brag about your massaging showerheads......worst water pressure ever! I stayed there twice in the last month and the water pressure was horrible both times. You would turn on the shower and it would take 15 seconds to build up enough pressure to operate the shower head. March 10, 2014
Rated 5.0 out of 5.0 by Great Service This hotel is extremely clean, beds were comfortable and all staff were great! February 11, 2014
Rated 5.0 out of 5.0 by Simply outstanding! My wife and I have stayed here about a dozen times, and the subject says it all. Rooms are spotless, food is as you expect, hot and clean. When we visit this area this the only place we stay. December 31, 2013
Rated 5.0 out of 5.0 by Perfection The best hotel I have stayed in for at least ten years. My wife works for a major airline, so I travel all the time. It was absolutely perfect. Everything was clean. Extremely comfortable. There were absolutely no problems whatsoever. I want to return there again to visit my brother and indulge in some Texas BBQ. December 18, 2013
Rated 5.0 out of 5.0 Consistently Excellent I stay here once a month on business and the staff always greet me like family. Very welcoming, almost like my home away from home. Rooms always clean and quiet. Breakfast has my favorite raisin bran. They don't even mind my bike in the room. I like this location because it is near George Bush Park and Terry Hershey Park where I can ride on the bike paths. I have a regular 25 mile route I can get in after work so I don't lose fitness while on business trip. Close to many restaurants and very close to Shell Technical Center where I work. December 16, 2013
Rated 4.0 out of 5.0 by Good hotel / bad internet This is a great hotel. As is common with the IHG bran it is clean and the staff is friendly. Mary at the front desk goes out of her way to make people feel comfortable and at home. The breakfast is average for a hotel. Nothing great. The location is close to a few decent places to eat. All in all it is a good hotel. I would stay here again. The internet needs some attention and is the only thing that I was not happy with during the stay. For a hotel that caters to mostly business people you would think it would be better. November 19, 2013
Rated 4.0 out of 5.0 by Nice, comfortable property Comfortable and nice size room. Bed was very comfortable as well. November 17, 2013
Rated 5.0 out of 5.0 by Excellent customer service The desk clerk was extremely attentive and caring. She gave each customer the utmost attention and very polite and caring. This has been the best experience ever at this hotel. I cannot remember her name but I checked in at 6:30 p.m. I hope that she gets the credit she deserves. November 13, 2013
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