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Rated 4.3 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by nice room We had a clean nice room, everyone was helpful and enjoyed our stay. January 16, 2015
Rated 4.0 out of 5.0 by Houston Easy to walk to a variety of restaurants. Breakfast was quick and easy. Internet was suoprizingly faster than normal. Lobby had a different look than I was use to for a Holiday Inn Express. Very convient location for the directions and times I was traveling, missed a lot of ruch hour backups both in the afternnon and morning. January 5, 2015
Rated 5.0 out of 5.0 by Clean and quiet This is a great little hotel. Clean, quiet, courteous staff, and good free breakfast. Bathroom was clean, excellent water pressure in shower; and the toilet flushed like a cruise ship. Internet was fast and reliable. TV had about 100 english channels and 50 spanish. Overall; a GREAT experience. I will be staying here again. January 3, 2015
Rated 4.0 out of 5.0 Quiet hotel and comfortable beds Nice sized room. Hotel heaters/air conditioning didn't work well. Fan barely blew air and had trouble cooling the room. January 2, 2015
Rated 5.0 out of 5.0 by Great place Just needs a nice little wine bar.. The staff makes this place a home away from home for my family . January 2, 2015
Rated 4.0 out of 5.0 by Some maintenance needed but nice hotel Well, very nice hotel from the outside and in the lobby. Front desk had considerable trouble getting the key to code. Phone calls made to someone at their home to get keys made and get password to make keys. Room nice but TV would not work, tried to call front desk and the front desk key was defective on the phone. It was midnight so I left it alone. Next morning, still no tv. Had to call front desk from cellphone. Door latch would not retract deadbolt so had difficulty in closing door. Told them at front desk when I walked up to desk about the issues. Within 5 minutes service came to the room, "I called about these problems yesterday" "they didnt come and fiix them" so they knew that the room was defective and gave it out anyway. With some resistance and some persistance on my part, I was given my points back that I used to get the room. The staff was courteous and apologetic! It was a nice hotel but someone definately dropped the ball here. They made it right! I will be back! December 23, 2014
Rated 5.0 out of 5.0 by Great staff! The staff at this Holiday Inn Express at the corner of 290 and 1960 are excellent people. I want to stay there every time I am in Houston. Thank you all so much!!! Merry Christmas!!! December 22, 2014
Rated 5.0 out of 5.0 by Houston HP Great Hotel. People are outstanding and can not do enough for you. Person who does the breakfast setup is above outstanding. Watchs and makes sure that nothing runs out, helps people decide what to eat and just has a great personality. This Hotel is way above average and a great place to stay. December 22, 2014
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