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Rated 4.4 out of 5 by 80 reviewers.
Rated 3.0 out of 5.0 by Ugh Our carpet was absolutely filthy! The towels and washcloths looked like they had seen much better days. The remote didn't work. When the desk person came up, he was unable to fix it properly. We watched CNN the entire time we were there. Not my favorite channel. Quality of the food at the breakfast bar was poor. Maybe offer less but have better quality?? The staff was very friendly and tried their best to be helpful. September 15, 2014
Rated 5.0 out of 5.0 by Excellent This is a very nice hotel, they were busy do to the power outages in the area. September 11, 2014
Rated 3.0 out of 5.0 by Room was great, mattress was a brick Staff was helpful and eager, public areas neat and clean, hotel was ultra quiet, room was very nice. The only bad thing was the mattress was very hard. We both tossed and turned, waking repeatedly with numb limbs and joints that ached. Very UN-restful night, we dragged wearily out to our car in the morning. September 10, 2014
Rated 5.0 out of 5.0 by Second Stay During this second stay the problems with the first stay seemed all resolved. Everything went well. One thing I would advise though is to go look at your "suite" before you accept it. Ours was simply a big single room with a recliner and a small couch in the area by the door. I consider a suite as more than one big room but maybe two rooms, a sitting/tv area and a sleeping area. Other than that the stay was fine. September 10, 2014
Rated 5.0 out of 5.0 by Will be back. We have stayed at this location several times now. Everything is neat and tidy. The staff were very friendly and helpful. We have not used the pool area, so cannot review that. The hotel is near outlet shopping and it is easy on-off the highway. September 9, 2014
Rated 5.0 out of 5.0 by Unbelievable staff and service This Holiday Inn in Howell, MI was the most helpful that we have ever encountered. Our car broke down on the way home from vacation over the 4th of July. The staff found us a room, let us check in early, and helped us find a mechanic! The next day, our car was supposed to get done mid-morning, but got delayed to late afternoon. The staff extended our check out twice which let us wait for our car to be repaired. The staff bent over backwards to help us and continued to check with us to see if we needed anything else! Outstanding customer service!! We highly recommend this hotel. September 8, 2014
Rated 4.0 out of 5.0 by Great Customer Service and Comfortable bed Great location for Outlet Shopping! Easy on and off the highway. Felt safe and secure. The staff are awesome and very attentive. I loved their energy and they made me feel welcomed. I would stay again. September 4, 2014
Rated 5.0 out of 5.0 by great staff the staff is what really made our stay great. they were very helpful and attentive to our every need September 4, 2014
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