Rated 4.2 out of 5 by 143
Rated 4.0 out of 5.0 by Heather5 Holiday Inn Hoylake Wirral
Nice hotel, very clean and the staff very friendly and helpful. Rooms were clean and comfortable. The restaurant attached to the hotel, Marco Pierre White is extremely nice, very good service and lovely food. The only negative about our stay was both mornings we had to wait for hot food, cutlery and cups to be replenished. We were told that an order was in for more cups but we ended up using the cups from our room to save waiting round. The staff were very cheerful and helpful given that they were obviously run ragged!!
September 11, 2014
Rated 4.0 out of 5.0 by champsixx2 Comfortable bedroom
Check in got me off to a bad start/first impression as we were kept waiting at the front desk for approx. 15 minutes before anyone turned up - at approx. 8pm!
Room was lovely and everything I could have hoped for.
General cleanliness of hotel and room was excellent. I would definitely return there if I am in the area.
September 8, 2014
Rated 2.0 out of 5.0 by rowen Great room, terrible sleep and breakfast
Room: modern, clean, spacious, good wifi, modern fittings, comfy bed and pillows.
Breakfast: very poor quality. Some decent pastries but that was it. It was self-service in a hot and cramped area. Coffee was from a machine! It was served in the lobby for some reason so not at all relaxing or enjoyable. Tables were dirty and there were lots of people milling round checking out.
Sleep quality: there was a wedding so people were going to their rooms all night drunk, shouting, arguing till 3am.
September 5, 2014