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Rated 3.9 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Great Service From Check In to Check Out The staff were friendly, professional, and prepared. The room needs to be updated, but it was clean and comfortable. December 8, 2014
Rated 5.0 out of 5.0 by Clean, Kind, and Wonderful Experience The hotel was very clean, and perfectly located for all that I needed to enjoy. The staff was extremely helpful and kind with everything from extra towels to directions, and help with my luggage. December 8, 2014
Rated 5.0 out of 5.0 by Very Comfortable and great service Very very satisfied and happy with the Sevices in and out of room.Lobby and Hallways were spotless clean and very well maintained. Conceirge and reception staff was very professional and were very courtious. Would recommend strongly to all my freinds to go and stay in Holiday Inn express or Hilday Inns December 7, 2014
Rated 5.0 out of 5.0 by Comortable bed Very comfortable bed, good breakfast Good airport shuttle December 4, 2014
Rated 4.0 out of 5.0 by Clean, comforatble room; excellent staff Stayed here with my wife and daughter when making an overnight stopover in Houston. The hotel is close to Houston Intercontinental airport and has a good shuttle service. All the staff we encountered, including the shuttle driver, front desk staff, and breakfast service, were friendly, courteous, and professional. The room was clean and well appointed. Overall the hotel was a good value and met all our needs. December 1, 2014
Rated 3.0 out of 5.0 by Don't expect breakfast if you get up early The hotel is nice and very close to IAH. If you are on a 530 flight don't expect to use the shuttle for international flights because it starts running at 430am. The staff is very friendly. I stayed here one the night of my departure and return. The morning after my return it was after 830am before they had any coffee out and were starting to put breakfast foods out. Overall the hotel was worth staying at but I have been better pleased at other IHG properties. December 1, 2014
Rated 3.0 out of 5.0 by 2Q Plus Sofabed? No Sofabed This is a great hotel in terms of appearance, cleanliness and service. The staff even brought us our breakfast the night before when we said we had to leave at 5:30 a.m. before breakfast would be open. However, families of 5 need to be aware that a room that is online referred to as 2 Queen Beds Plus Sofabed does not at all have a sofabed. They will bring a rollaway cot for your 5th person. This is exactly the reason why I book a Holiday Inn Express December 1, 2014
Rated 4.0 out of 5.0 by airport shuttle great shuttle service and excellent breakifast . we picked this hotel because of nearness to airport and shuttle back to the airport where we had to pick up princess transfer buses to cruise ship November 30, 2014
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