Rated 4.0 out of 5 by 204
Rated 4.0 out of 5.0 by mark116 Close to airport, affordable.
Close to the airport, nice shuttle service, friendly staff and the room is fairly comfortable however, there are many signs of aging and disrepair throughout the building. I was unable to adjust the temperature in my room nor stop the dripping from the tub faucet. For this I blame ownership, not the staff.
March 28, 2015
Rated 5.0 out of 5.0 by Rick S. Close to airport. Clean, friendly, excellent service.
The best of Holiday Inn Express bar none.
Group taken care of in all respects with professionalism
March 27, 2015
Rated 5.0 out of 5.0 by D.montgomery Top Notch
I was there to pickup my daughter from the airport and this is the closest hotel to the airport, the room was very quite and I slept like a log. but what really makes this hotel stand out is the staff this is some of the best staff I have seen everyone from the front desk to the food person and the cleaning staff was very friendly and helpful. I will stay here every time I am in the area.
March 25, 2015
Rated 4.0 out of 5.0 by mcquats Excellent greeting and good room
Greeting at front desk was friendly and efficient. The free beer during happy hour is a good way to relax after long day. Room was very clean and noise was low, considering it is near the airport.
March 23, 2015
Rated 5.0 out of 5.0 by Yowman Great People
You really made my trip great.. First time at your location will be back.
March 22, 2015
Rated 5.0 out of 5.0 by DocT798 Nice and quiet hotel
The rooms are and clean. The atmosphere is nice and quiet. The staff is friendly. The hotel is conveniently located near the airport.
March 18, 2015
Rated 5.0 out of 5.0 by bribrianne2 Best customer service I've had in YEARS!!!!!
My husband works in Humble, and the baby (8months) and I had traveled for the night to see him. We stayed in the King, whirlpool suite, and it was wonderful!! I was greeted by an extremely friendly clerk at the desk, who answered all of my questions and promptly checked me in to our room. The baby ended up getting sick with a fever during the night which equalled no sleep for the hubby or myself. Upon leaving for the office he asked to extend our checkout time so that I could get some sleep before making the 4 hour return drive home, and much to our suprise they extended our time BEYOND the extended time to 1 hour before check out!!!!!! IT WAS AMAZING!!!! We were already so impressed with the service I had recived the previous night- that this was pure amazement! THEN the real customer service happend when I was trying to carry out all of our bags, suitcases, and play pen along with the stroller and baby in the rain- the Housekeeping staff HELPED ME CARRY MY STUFF TO THE LOBBY!!!!!! THANK YOU THANK YOU THANK YOU!!!!!
March 12, 2015
Rated 5.0 out of 5.0 by lene27 Great staff
Great staff from courtesy bus drivers to front desk reception. My luggage did not arrive at airport and front desk was extremely helpful. Evening and morning bus drivers were great!
March 10, 2015