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Rated 3.8 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by Repeat Customer-Satisfied as Uusal As a repeat customer of this hotel, we were greatly satisfied, as usual. Room layout is perfect for us and the staff are all terrific. August 27, 2014
Rated 5.0 out of 5.0 by excellent stay It was a great stay. All the staff were professional, friendly and attentive. Will be back for sure. August 26, 2014
Rated 4.0 out of 5.0 by recent stay Enjoyed everything, except for the exercise room - needs work and equipment August 25, 2014
Rated 4.0 out of 5.0 by spacious room fexterior structure is clean. staff at the lobby is attentive. however they don't have that genuine smile on their face.. spacious room. quiet, clean. good enough for short stay.. August 21, 2014
Rated 5.0 out of 5.0 by Nice property and very comfortable beds The hotel has a beautiful lobby with great lighting and comfortable furniture. My room was extremely clean and the furniture was comfortable. I love having the option of pillows which almost all other hotels don't. It may seem like a small comfort but when it comes to sleeping a pillow can make or break your sleep. My only issue was there was no bottled water in the room. Considering I was staying in a suite I was a little disappointed. I highly recommend this property. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable room/suite and great service We stayed for three nights and really enjoyed our stay. The staff was especially attentive and helpful. The mattress was comfortable and there was a kitchenette so we could heat up snacks and keep things cold in the fridge. Very convenient location, as well. August 20, 2014
Rated 2.0 out of 5.0 by Room The bathroom fixtures were full of rust, the bathroom tiles were broken and loose. Is below holiday inn standarts and I would not stay in this property again. August 18, 2014
Rated 3.0 out of 5.0 by Okay for one night Positives - the shuttle was sent and arrived within 10 minutes of calling the Hotel from the courtesy phone at the airport. The driver was very accomodating and courteous. Negatives - No bar. No restaurant. No restaurants within walking distance. August 18, 2014
Rated 5.0 out of 5.0 by Extremely friendly atmosphere and great service We had a great night stay and a good breakfast in the morning - no complaints and plenty of praise. They have free shuttle to and from airport, Overall great place and great staff!! Thank you!!! August 13, 2014
Rated 5.0 out of 5.0 by Excellent service at reception desk My stay was very relaxing. The staff ensured that I would have a nice and pieceful nights rest. I like the fact that parking at this location is free as well as the complimentary internet access. Complimentary breakfast had a very good selection. August 13, 2014
Rated 3.0 out of 5.0 by Sites Visits My first stay at this location. We did not have a reservation, but they were able to supply me and my boss a room at the last minute. Romm was nice. Breakfast was typical for Holiday Inns. Internet was TERRIBLE. This is becoming a trend at all the Holiday Inn's i have stayed at this year. Internet speed was below dial up connection. That is slower than 4800 Bps. Typical DSL is 3.0 GBps. There was a bit of mix up on the billing at check out, but I believe they have cleared it up. August 11, 2014
Rated 5.0 out of 5.0 by great room overall a great experience great fitness room was able to book another night on short notice and was accommodated August 11, 2014
Rated 5.0 out of 5.0 by Unexpected layover We were required to stay over in this area. We called received reservations quickly and a shuttle to the hotel. Upon arrival, front desk was friendly and helpful. They went out of their way to help with our lack of transportation . If this happens again. Would definitely stay there again. August 6, 2014
Rated 5.0 out of 5.0 by Great place during my flight layover So the Airlines screwed up my reservations and I had to take a flight the next day, United put me in this hotel and have to say it was a really nice stay, Got a suite and the staff were really friendly. Shuttle was free and the driver was really nice when he picked me up. If im ever in the houston area agian I will be back July 20, 2014
Rated 4.0 out of 5.0 by Great value Exceptional value compared to other high priced hotels in the area. July 18, 2014
Rated 5.0 out of 5.0 by Nice hotel and great location Nice staff and a pleasant stay, We got a suite at the hotel so it was nice to have a seperate living room and a seperate bed room, Will be back! Mayra July 17, 2014
Rated 4.0 out of 5.0 by Bien ubicado, muy amables El hotel está en muy buen lugar , a dos cuadritas del Toyota Center en el centro. El personal muy amable y servicial. Dos detalles, el drenaje de la bañera era lento y la conexión a internet del centro de negocios lentísima, por lo demás es lo que se espera de un Holiday Inn Express. Detalle agradable, galletitas en la tarde. El gimnasio y la alberca pequeños pero cómodos, limpios. Si recomiendo quedarse aquí. July 13, 2014
Rated 5.0 out of 5.0 by Met Expectations The 2 main reasons I booked this hotel and room were: 1) With a separate bedroom with a door my family was able to go to sleep while I stayed up for a few hours working in the other room. We had flown in from overseas so they went to bed early. I had a desk and a tv to keep me company which were great while my family slept. 2) The hotel was walking distance to a few restaurants which was convenient. July 5, 2014
Rated 5.0 out of 5.0 by Excellent hotel staff Would stay at this hotel again and hotel staff provided excellent service during my stay July 2, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Nice comfortable hotel, Near airport and Friendly staff! July 2, 2014
Rated 5.0 out of 5.0 by Friendly Staff Jackie was very helpful in navigating local restaurants and extremely nice. June 29, 2014
Rated 5.0 out of 5.0 by Great Place! Great Hotel, Would deff recommed them. Awsome staff very friendly and nice. Great place to crash for pre or post flight, And they offer shuttle service! Keep up the good work guys! June 29, 2014
Rated 1.0 out of 5.0 by Terrible experience I walked into my room with my wife, and noticed a pungent musty smell. We immediately went downstairs t the front desk to notify them of it. They said there was nothing they could do. As we walked back in and took our shoes off we noticed our socks were soaking wet. The carpet was sopping which was causing the smell. the staff were unattentive, and our experience was terrbile. I will never go back, ever. June 23, 2014
Rated 4.0 out of 5.0 by Quality of breakfast The only thing I did not rate better this hotel was that the breakfast was not up to the standard of the H.I. Hotels. Variety and the quality was not good i.e. scramble eggs too salty, the biscuits were wet in the bottom, one of the juices was only water. June 20, 2014
Rated 1.0 out of 5.0 by bad service at HIE Houston Dirty and smelly room with wet carpet floor, make me feel very uncomfortable. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable, quiet room Really enjoyed the comfortable and quiet room. There are many near by restaurants and shopping and the hotel is near the airport and airport parking. Shuttle is available. Staff is quite friendly. Parking is well lit. June 15, 2014
Rated 5.0 out of 5.0 by An outstanding accommodation After several hours of flight delays in another city, we arrived at the IAH airport very late at night. We were picked up quickly by the shuttle, taken to the hotel, where check-in was extremely friendly and fast. The employees were very gracious and made sure we had everything we needed. The room was excellent. The bed was comfortable and the suite area was very nice. Counter space in the bathroom was ample and very clean. Overall, this was an excellent experience and I would not only recommend it to other travelers, I would definitely stay there again. Kudos to an outstanding Holiday Inn Express property. They do the company proud! June 4, 2014
Rated 5.0 out of 5.0 by Overall GREAT. Keep up the good work. Everything about the from grounds to room was excellent. June 4, 2014
Rated 2.0 out of 5.0 by Old hotel for a very high price I travel a lot and generally enjoy HI properties. This was a very old outdated property for a very high price. I typically stay at a Hampton Inn that is very nice for much cheaper but they were booked. The staff was awesome, but the value was meager. June 2, 2014
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