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Rated 3.8 out of 5 by 133 reviewers.
Rated 1.0 out of 5.0 by Musty smell and next to train tracks There was a musty/wet smell to the hallways/rooms. There is also a train track that runs directly behind the building and the trains blow their horns each time they pass by. September 5, 2014
Rated 5.0 out of 5.0 by Great location for Hersheypark access This hotel was perfect for our visit to Hersheypark. Close by and good value. September 5, 2014
Rated 4.0 out of 5.0 by Ok but not as good as other properties Clean, nice hotel but understaffed. One front desk person when I arrived. I was not offered choice of package or points as an IHG member, something that I have always gotten at other properties. Staff looked overworked. Furniture in the room was also very old and drab looking. They really need to refresh this. September 5, 2014
Rated 3.0 out of 5.0 by Needs renovation I've stayed on property before several years ago. Definite difference from years before. Needs to be updated a bit. Afternoon staff was ok but not very social. Evening staff friendly enough. Price was right for over night stay. Breakfast was about average for hotel type. Beds were pretty comfortable. All in all an okay stay for one or two nights. September 4, 2014
Rated 5.0 out of 5.0 by comfortable Great hotel. . I would go back.. recommended.. stay there September 3, 2014
Rated 4.0 out of 5.0 by Great bed and pillows, lousy breakfast The beds and pillows were very comfortable and the rooms were clean. They are stingy with the towels, gave us 3 when there were 4 people staying in our room. Desk staff was annoyed when we asked for more. It wasn't just our room either, friends we were with had the same expericence. The breakfast was the epitomy of your prepackage American processed food. Only fruit available were apples and bananas. Did have Chobani yogurt, which saved my diet. I would like more healthy, less processed options in the future, but I guess you get what you pay for, which is nothing. In the future I wouldn't put free breakfast on my list of "must have" when comparing the price to a hotel that does not offer free breakfast. I'd rather pack my own cooler. September 2, 2014
Rated 2.0 out of 5.0 by I would not recommend to anyone. Pool: Could not see the bottom. Water was murky, and we would not even let our kids go in. Room: Crowded, Dusty Breakfast: Free - So we got what we paid for...belly aches. Elevator: Dirty and musty smelling. Service: Called to let them know the toilet was stuffed - they showed up and HANDED ME A PLUNGER to DO IT MYSELF! Then asked me to bring it back down to the front desk! I asked the cleaning staff for fresh towels, and they told me they ran out. A few minutes later they handed me some they had "found" and explained that they searched through recently vacated rooms and brought me some that guests who had checked out had not use - HOW DO THEY KNOW THEY WERE NOT USED? Thanks but no thanks. Other than the proximity to the park and the surrounding area, I would not recommend to anyone else and will think twice about staying at any other of this brand of hotel. September 1, 2014
Rated 2.0 out of 5.0 by Smoke from the campsite and dirty usually stay at the hotel across the street which is 50 times nicer. if i was to narrow it down to the two items i was unhappiest with, (1) there is a campsite immediately next to the hotel where they lite fires...the smell is pretty strong and it comes into the hotel. If you have asthma or sensitivity to these things dont even think about staying here. (2) the room was not incredibly clean, worst of all the bathroom towels were dirty / not clean. I did not notice it until after both my child and myself used them. They had spots and someone elses hair on them. We were not the only people complaining about this. The room was almost 200.00 a night. For that price this hotel is absolutely not worth it. It is a 100.00 a night room at best. September 1, 2014
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