Rated 3.9 out of 5 by 274
Rated 5.0 out of 5.0 by Jim 513 Wonderful Stay
Very friendly staff! Felt like I was part of the family!
October 2, 2015
Rated 3.0 out of 5.0 by gee53 Disappointed compared to other Holiday Inn Express stays
The carpet in our two rooms was dirty, the bathroom sink in one of the rooms had a huge crack in it which had been glued, apparently quite a while ago as the glue was brown in a white sink. It seemed as if we were annoying the person checking us in, just by being there. I feel really bad giving a negative review as I have always been happy with Holiday Inn Express.
October 1, 2015
Rated 5.0 out of 5.0 by JonnyC75 Excellent Stay
Warm staff and great experience. I will visit here again soon.
September 29, 2015
Rated 5.0 out of 5.0 by 2 Dogs 2 Comfortable bed, Clean Room and great service
Great check-in and check-out, comfortable bed and pillows, bathroom large and nicely lit, stayed here with my 2 dogs and had a nice stay with them, many choices for breakfast.
September 29, 2015
Rated 1.0 out of 5.0 by IHG user since1964 Black Mold, Dirty spotted carpet, loose tub panel.
This couldn't be a Holiday Inn! Lets start with the smell of the room. The carpet was spotted with coffee spills. Black mold comming out of the loose tub panel. Sheets very thin from ware. And a front desk with a attude.
September 26, 2015
Rated 5.0 out of 5.0 by hunter921 Wonderful room and location-breakfast was excellant.
I would highly recommend this hotel based on its quality and location. Excellent rooms as far as getting a good nights sleep, and everything I needed was there, did not have to request for anything. I will definitely be staying here again in the future.
September 23, 2015
Rated 1.0 out of 5.0 by pvtpilot service was almost non-existent. Room was Never cleaned.
Be prepared to make-up your own room and search for toilet paper. Don't bother reporting it to the front desk.
September 21, 2015
Rated 5.0 out of 5.0 by Jenni82 Hershey Park Weekend
Hotel was great!! Very clean, affordable, & about 2 minutes from Hershey Park. Breakfast was great....a lot of different varieties offered. We were able to check in over an hour early due to inclement weather...thank goodness! Check-in clerk was really nice, helpful, and signed me up for a reward program that I was unaware of. I believe her name was Casey but I may have the name confused with the evening clerk who worked that night, Christina. The evening clerk ( tattoo on upper chest in case I have name wrong) was not so pleasant. My daughters went to buy a few snacks/drinks in the late evening ( around 11 pm) downstairs by the check-in desk. As they were trying to finish up/pay, the clerk seemed very annoyed to have to look for the prices for the items and had quite an attitude over it. They came back to the room very upset. That was the only negative thing I didn't like staying at this hotel . I feel customer service should always be a top priority as it was from all the other employees there. Aside from that issue, I will absolutely stay there for our next visit!
September 20, 2015