Rated 3.8 out of 5 by 122
Rated 3.0 out of 5.0 by accfib Owner needs to pay more attention
Hi- I have stayed at your location 6 to10 times a year for the last 5 years or so. But I noticed on my last stay a few items that are concerning. Most of the furniture and carpet in the lobby and breakfast area are looking old and outdated. When riding the elevator up and down to my 3rd floor room I noticed all edges and wall corners is dusty and not been cleaned in some time. And lastly over my two days on the property I noticed staff and local management all outside smoking on several occasions. If there is that much time to be outside smoking then there could be more focus on making sure all is clean and proper looking facility.
September 29, 2013
Rated 2.0 out of 5.0 by cxaxrxoxl Need to replace bed and pool was not clean
My kids were looking forward to using the indoor pool but when we checked in; I noticed the pool was dirty. The filter was not running to circulate the water and since it wasn't on I can see right to the bottom of the pool and saw it was dirty on the bottom (looked like actual dirt/debris). My husband and I stayed in room 217 and the bed closest to the window needs to be replaced. You felt actual springs in the mattress. We will definitely visit Hershey Park next year but will not be staying at this Holiday Inn.
September 11, 2013
Rated 4.0 out of 5.0 by SUSANCRS NICE HOTEL
HOWEVER THE FRONT DESK CLERKS DID NOT ACKNOWLEDGE
MY GOLD ELITE STATUS.
September 10, 2013
Rated 4.0 out of 5.0 by NorthernNewJersey6 Love the pool/spa and breakfast
We are repeat customers to this hotel (4 years ago) and are just as impressed. Everything you need is within a mile. Very family oriented.
Had a plugged toilet and the staff handed my husband a plunger. Problem solved.
Hope to be back BEFORE another 4 years!
September 2, 2013
Rated 4.0 out of 5.0 by Disneylovvv Great location
Stayed here for three nights the end of August. It is extremely convenient being so close to HersheyPark. Breakfast in the morning is put on very well with a good variety of items. Would recommend.
August 31, 2013
Rated 5.0 out of 5.0 by JerzieGirl214 Ideal place to stay very close to Hershey Park
Holiday Inn Express was very reasonable compared to other hotels around the area. Set off on a side road, not on the Highway, tucked back behind a bank. Its with in minutes of all Hershey attractions and fast food McDonalds, Wendy's, Taco Bell and Pizza Hut (I think) and fuel right all outside of the entrance! Minutes from Indian echo Caverns a must see while in Hershey!
Very clean, no smell of cigarette smoke! Rooms were very quiet and you didn't here any neighboring noise. Heated indoor pool was small but children loved it! A very nice clean place to rest after your adventures in the Hershey area. Staff was pleasant. Would stay here again and definitely recommend to anyone just needing a place to stay for a day or to to rest in between days! :-
August 31, 2013
Rated 4.0 out of 5.0 by BMore4 Enjoyed the stay and convenience
During the 3rd week in August my family which includes my wife and two sons who are 18 and 9 decided to spend the day at Hershey Park. As part of our visit we decided to stay over night near the park rather than drive back home after a tiring day at the park. The Holiday Inn Express was convenient to our route of travel as it was just off of the main road leading to the park and only a few minutes away. The room was clean and comfortable and the two queen beds were a perfect fit for my family. We had a restful night sleep and woke up to a tasty breakfast of eggs, bacon, pancakes and coffee. We found checking in and checking out to be effortless. the stay was satisfying and met our needs.
August 28, 2013
Rated 5.0 out of 5.0 by Vincent4 Great Stay
Great Hotel. Great Spot. Great Time. Would recommend for a nice long weekend getaway. Close to ALL the attractions and many restaurants. Wonderful breakfast every morning. Definitely will be returning.
August 27, 2013
Rated 4.0 out of 5.0 by ferraji Expectations
holiday inn express is suposed to be a short stay with minimal emenities. This holiday is excellent from the front desk to the people that clean the rooms. Everyone greats you with a smile and is very pleasent. The rooms are what you would expect from an express. At this price range you cant go wrong. the only negative were; wish they had a bar and an outside pool
August 25, 2013
Rated 5.0 out of 5.0 by VanessaEb Me & my family love this hotel!!!
We love holiday Inn express great service, We like the free breakfast and the check in then left to Hershey park, we got there one hour early, they let us check in at that time. We had alot of fun. Thanks!!!
August 22, 2013
Rated 2.0 out of 5.0 by Rob012 Not great service
Staff was not friendly at all. Barely talk to us. Not even a good morning. Breakfast time was to short.
August 21, 2013
Rated 5.0 out of 5.0 by josephr clean quiet
good place to stay-would recommended it-stayed august 6 and 7
August 19, 2013
Rated 2.0 out of 5.0 by HootiePie Not the Sweetest Place on Earth
Came to Hershey to celebrate both my children's birthdays by taking them to Hershey Park, the sweetest place on earth. The location of the Hotel was excellent in relationship to the Park. We arrived early and immediately went to the hotel to see if they could check us in. This was around noon. Per the IHG membership we are supposed to be offered the opportunity to check in early if available. They said they did not have any rooms ready. We decided to try and find something to do while the room was being prepared and asked for a phone call when the room was ready. We came back around 2:20pm. Check in was 3pm. When we returned a couple was being checked in, yet we never received the courtesy of a call to let us know we could check in. Wondering how may others got in before we did. This is the first hotel I have not been able to check in early. The hotel indoor pool was very noisy. When a large family entered, the area was at capacity and the decibel level was so high we felt the need to leave the area. The room was very small and cramped. The bathroom was the smallest of any HI I have ever stayed at. The staff also was the most unfriendly group of hotel staff I have ever encountered. If you work in hospitality services you should at least try to put on a smile once in awhile and treat the guests like you value our business. If I had a question, I got the impression I was bothering them. Without guests you don't have a job. I could go on, but I think I have made my point. Will not be returning.
August 18, 2013
Rated 5.0 out of 5.0 by GoingGrannie Happy experience
I brought my son and two granddaughters to Hershey so they could visit the Park. I chose this hotel because it had good reviews and was close to the Park entrance. After riding around town I discovered that this hotel is probably the closest one to the Park entrance and it was really easy to get to the Park.
There are are several eating places within walking distance from the hotel, which was a plus. I was surprised by the variety of breakfast foods offered at the hotel, and they were all tasty. The hotel also has coffee and tea available all day, and a bowl of apples beckoned from the sideboard.
I was delighted by the comfort of the beds, soft (but not too soft) mattresses, and a soft plus a firm pillow for each person. The hotel and parking lot were very clean, as were the pool and hot tub. Everything necessary was provided.
The staff were all friendly and helpful.
Other reviewers mentioned a train and smoke from the campground nearby. We saw and heard the train but it didn't bother us at all, in fact the kids were excited to see it. It wasn't noisy enough to wake me up, which was all I cared about. We did get smoke from the campground one night but it was gone the next day.
I can heartily recommend this hotel.
August 17, 2013
Rated 4.0 out of 5.0 by Roscon Great Location, close to Hershey Park
Minutes from Hershey Park, Chocolate World and Hershey Gardens. Walking distance to lots of fast food like Taco Bell, Wendys, Pizza Hut, Red Robin, and KFC. This was very helpful having 2 children who like different things to eat.
Room was spotless, and had a mini fridge, microwave, iron and board, hair dryer and coffee maker. All came in handy. There is a small indoor pool but it was crowded when we tried to use it and the water was not clear. Breakfast buffet was great. Lots of choices and plenty of them. The breakfast area was small and crowded but I have found that in many places that offer complimentary breakfast. My advice is Go Early, beat the crowd. I would definitely stay here again and would recomend it to families looking for a good value for their money.
August 17, 2013
Rated 5.0 out of 5.0 by steve2999 Overall great experience!
Highly recommend hotel. great value, excellent staff, terrific breakfast. Very clean.
August 14, 2013
Rated 5.0 out of 5.0 by Kate03048 Excellent location!
This holiday inn is conviently located near hershey park, hershey world, Indian echo caverns and so much more. Several dining options nearby, something for everyone! Hotel has a nice pool/hot tub area :) great place to stay!!
August 14, 2013
Rated 5.0 out of 5.0 by susiejazz excellent staff
the staff at this location went above and beyond to make our stay (and that of the rest of our group) just right
August 10, 2013
Rated 4.0 out of 5.0 by Hersheybound Good place to spend time at Hershey
Close to Hershey. Very close to fast food eating. Pool is a bit small.
August 9, 2013
Rated 5.0 out of 5.0 by Stultzw Nice Stay With Grand-kids
We loved this hotel. Although busy, the breakfast area was well stocked with quality products that we enjoyed. This hotel is located conveniently close to Hershey Park. Definitely recommend. I did have to ask for my rewards bag...!
August 6, 2013
Rated 5.0 out of 5.0 by beckboys Quiet & Comfortable
The room was perfect for our weekend tournament trip to Hershey. Close to the fields and the park, as well as local restaurants. Beds were amazingly comfortable and hotel was quiet given how many teams were staying there. Breakfast offered something for everyone...including one very picky eater.
Will recommend this location to others.
July 26, 2013
Rated 1.0 out of 5.0 by MIKE911 room smelled and could feel bed springs.
Found this hotel way over priced for what it offered, the room had a very musty smell and the beds were very uncomfortable and you cound feel the springs poking your back. The pool was the size of a large bath tub and the so called fitness room was down a flight of a stairs in a small non-air conditioned room, which only offered 3 pieces of equipment. The gym was really a large closet in the basement. I thought the hotel would be a good value if it cost around 70.00 dollars a night and not the amount of money i paid..... The staff was nice and the breakfast very good.....
July 23, 2013
Rated 3.0 out of 5.0 by jwenner Good location, too many kids running up and down the first floor hall screaming on Friday night
On that first night (Friday night), we stayed on the first floor and there were too many kids running up and down the halls screaming. We told them to stop several times and even called the front desk to ask the Manager to do something, but nothing was done, except that one of those kids had the nerve to steal our "do not disturb" sign off our door that night. I was very disappointed that the Friday night manager did nothing to solve the problem. :(
Other than that first night, the hotel was nice and very close to the Hershey Park attractions. Breakfast was great.
If we were to ever go to Hershey again, I would stay there, but just make sure to get a room on the very top floor away from the extremely noisy first floor.
July 20, 2013
Rated 5.0 out of 5.0 by Kathy0114 Welcoming employees
The staff at this location were wonderful! Very friendly and helpful with any questions we had. I loved the location and proximity to Hershey Park.
July 17, 2013
Rated 5.0 out of 5.0 by TravelBug1 great service
I came to Hershey for the one direction concert. it was great location out of the traffic area and surrounded by many food choices. The hotel staff was very nice and helpful. Even though it was a sold out night for the hotel, they did a great job with a full house. Even the breakfast bar was a great treat.
July 13, 2013
Rated 3.0 out of 5.0 by Lindaandbrad Convenient to Hersheypark, uncomfortable beds
We stayed here for one night so we could enjoy two days at Hersheypark. It was very convenient to the park. The staff was friendly and the hotel was clean. The complimentary coffee, fruit, & Hershey's kisses were a treat! The complimentary breakfast buffet was as expected with a variety of choices and the staff was keeping up with replacing empty items during breakfast. The room, however, could have been more comfortable. The beds were too firm and not what we have been used to at other Holiday Inns that we have stayed in recently. The mattresses & pillows just weren't up to par, especially for the price that we paid. Also mildly annoying was the refrigerator had a loud humming that was resolved by unplugging it (we didn't have anything in it), and the room darkening curtains were not made to close & actually darken the room. I'm not sure we'd stay here again. We spent a little more money to stay here, and the beds should have been more comfortable.
June 21, 2013
Rated 5.0 out of 5.0 by jeffndanielle GREAT VALUE AND GREAT LOCATION
Hershey park is so close you could practically walk there. usually a hotel this close to such a major attraction would charge upwards of $200 + a night. Great choice and great value!
June 21, 2013
Rated 5.0 out of 5.0 by SSSS Best place to stay!
We love this place and try to stay here everytime we visit Hershey's! It's close to the park. Taco Bell, Pizza hut and a bunch of other places are a stone's throw away. Sheetz is right across the street too. The staff is very courteous and always willing to help. The complementary breakfast in the morning has an array of choices from cereals, muffins, pancakes, french toast.....etc. The building and the rooms are all well-maintained. All rooms are provided with a microwave and a mini-refrigerator. When the hairdryer in the room was not working and we called the front desk, the electrician was at the door in a couple of minutes. He gave us a brand new dryer to use because we didn't have the time to let him in and work on the broken one. And oh, there's a pool too:-)
June 16, 2013
Rated 5.0 out of 5.0 by coleboss overall
My only problem was, I had requested a certain area in the hotel weeks before my arrival which was not granted. I had been assured that I would be on a certain floor when I made the reservation (which was for 2 nights) and was annoyed when the girl at the desk put me on a different floor. After discussing this with her, she stated "sorry, that floor has no available rooms." All of a sudden the manager appeared and asked the girl what was going on and HE was able to find a room! I was so happy that he was there!
I also felt that the pool needed to be scrubbed around the drain area.
Besides that, it was all good.
May 25, 2013
Rated 5.0 out of 5.0 by Daniel25 Excellent staff
Best staff and cleanest hotel around. Many stores around the block,and close to Hershey Park
May 15, 2013