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Rated 4.0 out of 5 by 137 reviewers.
Rated 3.0 out of 5.0 by frequent HI traveler. expectations not met Usually do not write reviews, but when they act like they are on it and do not clean my room. Something is missing. September 15, 2014
Rated 3.0 out of 5.0 by Clean and good breakfast but small room and bad/noisy climate control The good: I stayed here for 5 nights on business. The room and hotel were clean, and the bed was nice. Breakfast selection was good, plenty of choices. The bad: My room was a corner room and it was very small. Bathroom was about the size of a closet. The A/C was pretty noisy and the control for it was terrible. Either cool or heat, room was either too cold or ok in temperature but too humid. Staff left a toilet brush in front of my door one day. The breakfast area is pretty small and cramped. For the price, it is ok. I had 2 sets of coworkers staying at other area hotels, and for the little extra money they paid I would suggest staying somewhere else. I really like Holiday Inn Express hotels generally but this one just isn't up to par with the rest. September 15, 2014
Rated 5.0 out of 5.0 by comfortable bed great night sleep with very clean rooms and easy parking September 14, 2014
Rated 3.0 out of 5.0 by Good Value, Caring Staff, Older Property This HI Express is a little worn when compared with it's peers; although the rooms and furnishings have been refurbished, the building itself is dated and the HVAC unit is old. The staff was friendly, efficient and caring and breakfast in the great room was a nice feature. September 13, 2014
Rated 3.0 out of 5.0 by misleading description This Holiday Inn was a bit more expensive than others given the facility amenities. It is an older unit with smaller rooms. the staff were excellent and very responsive to my needs. The breakfast was adequate and standard Express fare. The facilities on-line description seemed to indicate a pool and health club facility. However, in reality, this was at an external location and required a membership. The hotel does have a small exercise room with 2 treadmills, an excercise bike, another unit, and a selection of dumbbells. September 11, 2014
Rated 1.0 out of 5.0 by housekeeping and surrounding properties There is an animal hospital next door. They let the dogs out at 8:00am. If you think you are going to sleep in FORGET about it!!! They barked for over an hour! The housekeepers were very noisy in the hallway. I think they should be more considerate of the guests. September 11, 2014
Rated 4.0 out of 5.0 by comfortable room and very friendly personnel, If we are in the area in the future we will definitely stay there again. September 10, 2014
Rated 5.0 out of 5.0 by very courteous staff The staff was very willing to satisfy any needs we had. The pillows were great. The beds being very new were a bit hard. But most people prefer them that way. September 9, 2014
Rated 4.0 out of 5.0 by Met Expectations of a Holiday Inn Express Stay This Holiday Inn Express was conveniently located in the area we were visiting. It has customer friendly accomodations and what is to be expected from a Holiday Inn. September 5, 2014
Rated 5.0 out of 5.0 by Nice Stay! Very Accomodating....great service! Staff was very helpful! Selection on Breakfast food was great. September 5, 2014
Rated 3.0 out of 5.0 by Good for an overnight stop This hotel is not really up to HIX standards. The staff appeared bored with their jobs. They did an OK job but......... The bath was not cleaned from a Friday morning until we chec ked out on the Monday! September 3, 2014
Rated 3.0 out of 5.0 by Average An average hotel, with average service and average amenities. September 2, 2014
Rated 5.0 out of 5.0 by Confortable bed, hospitable & friendly staff, clean rooms, good value for the cost One day the bathroom was not cleaned but otherwise everything was fine September 1, 2014
Rated 4.0 out of 5.0 by Typical Holiday Inn Express experience Needed a place to sleep after a family party in Parkville. Wasn't totally convenient but worked out OK. Spent the next day touring the Antietam Battlefield. Everything worked out overall. August 29, 2014
Rated 5.0 out of 5.0 by Excellent Property near Baltimore MD The Hotel was clean and tidy. Ample Parking. Friendly Staff. August 29, 2014
Rated 4.0 out of 5.0 by Good hotel with small bathroom I stayed in a room with one king bed, a sofabed, small chest/TV stand, mini-fridge, microwave, and padded bench/suitcase stand. The bed was comfortable. The room space was fine for one or two people, though there wasn't really room to open the sofabed. Good desk space, good electrical outlets at both desk and bedside. Internet worked fine, nice to only have to sign in once per day (though better if only have to sign in once total). Through-the-wall AC which was a bit noisy, importantly no motion detector shutoff. Noisy AC helped mask noise coming from hall through the excessive air space under the door. Bathroom was small (not tiny), small counter space (adequate for 1 male), bad shaving light, good shower flow, satisfactory towels. August 29, 2014
Rated 3.0 out of 5.0 by 2 Day Stay Arrived on a Saturday evening. Flamboyant receptionist. Room is snug. Bathroom door sweeps very close to counter, and foldout bed touches the main bed when extended. We were awakened at 2:58 am on the first night by very loud knocking on a door down the hall. Door opening/closing and loud voices could then be heard until 3:30 am. Our room faced the back of the hotel, 4th floor. Barking of multiple dogs each morning, starting at 7:30 am. August 27, 2014
Rated 5.0 out of 5.0 by Great breakfast, clean hotel, not so cumfy bed The hotel was very nice and clean, decorated very nicely and staff seemed friendly and helpful. Was only in town for 1 night and only complaint would be the overall size of the room and beds. Barely room to walk throughout the room as it is very crowded. And the beds seemed very small and uncomfortable. Did not sleep very well. Breakfast was great as always at a Holiday Inn Express. Great variety and seating area was large and comfortable. Despite the beds, would definitely stay here again, as this is my favorite hotel chain. August 27, 2014
Rated 4.0 out of 5.0 by Reasonable Price and convenient Typical Holiday Inn Express. On line reservation would not accept my IHG number and I don't know whether I received the credit for my stay. August 23, 2014
Rated 5.0 out of 5.0 by Terrific Stay Great staff, comfortable room and terrific breakfast buffet. August 21, 2014
Rated 5.0 out of 5.0 First time staying but won't be my last Location of hotel was perfect for business on York Road and then visiting Ladew Gardens for pleasure. Separate light system off of York Road made entry and exit to hotel safe. Room was great...AC a little noisy, but overall great. Bathroom was a nice size. Breakfast was nice. August 20, 2014
Rated 5.0 out of 5.0 by KS traveler Only negative at breakfast was not enough bananas. August 18, 2014
Rated 5.0 out of 5.0 by Great Hotel Visit! We stayed overnight in Hunt Valley after we saw an Orioles game in Baltimore. The hotel is easy to get to and is very close to the Light Rail System into the city. I really can't say enough about all the staff that work at this hotel. They really understand what customer service means. All were informative, helpful, cheerful. Our room was a little noisy in the morning due to its closeness to the road but was ok. We were still able to sleep in. The breakfast buffet had a wide variety of foods- you don't leave hungry. I am just tired of prepared egg rounds for breakfast but there were many things to choose from. We will definitely stay at this hotel again. August 17, 2014
Rated 5.0 out of 5.0 by Good value but can be noisy Like the location of the hotel; the room is clean, staff members are friendly and helpful; but can be noisy- sound seems to travel well across the guest rooms. On my first night of stay, some people were talking loudly and taking a shower in my neighboring unit(s) at 2 am on Monday morning. The second night was great, no problem. August 15, 2014
Rated 5.0 out of 5.0 by Friendly Staff Very satisfied with our visit in MD. We stayed here two days ago and chose to stay here again on our return trip home. The staff was very friendly and went out of their way to explain room frees and IHG benefits. We will definitely stay here again. August 15, 2014
Rated 5.0 out of 5.0 by Very Pleased My family was very happy with their stay at this hotel and we plan on staying here again. The staff was great and everyone we encountered seemed concerned that all of our needs are taken care of. This hotel offers the military rate and was pleased that I was a IHG rewards member. August 14, 2014
Rated 1.0 out of 5.0 by Good location, but unfriendly staff Good location to the train, but staff were not the nicest. Maybe because they were busy, they were so curt with our initial try to check in, but they didn't take our name. Just saw our luggage and said no rooms till 3 and turned away. No offer to hold our luggage or call us when a room is ready like other Holiday Inns in the past. We are loyal Holiday Inn/Holiday Inn Express customers and this was the worst service we have had in years. August 14, 2014
Rated 4.0 out of 5.0 by Excellent service and Good value Room was comfortable and staff took care of all our needs and any other issues that came up during our stay. Vending machines need to be serviced as they were completely turned off during our stay. Access to highways and to light-rail was also very convenient. August 14, 2014
Rated 2.0 out of 5.0 by Very Comfortable bed butBroken coffee pot Earlier in the week , one very kind employee gave me directions from the Hunt Valley Light Rail. He also affirmed that there was a shuttle running from where my convention was being held to the Holiday Inn Express. When I arrived I got turned around and called again for directions. No one at the desk could give me any. After walking around for 2 hours ( and I walk with a cane), I passed another hotel where they were able to give me directions to the Holiday Inn Express. When I arrived no one knew anything about the shuttle running from the place of the convention. In addition, I had seen a much lower price for my room earlier in the day when I booked it. The next day I saw a lower price again. They would not honor the Best price Guaranteee, because in the meantime, we had storms and the internet went down, so too much time had passed. Don't think I'll be using this place next year come convention time. August 13, 2014
Rated 5.0 out of 5.0 by Modern and Updated A nice hotel, I especially enjoyed the updated amenities in the bathroom and the little touches for a traveler like the make-up remover. August 7, 2014
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