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Rated 4.5 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by No Dogs I chose this hotel because the HIX at exit 36 has so many people with dogs, big and little, staying there. This is a service animal only hotel. July 20, 2014
Rated 5.0 out of 5.0 by Great stay we brought a baseball team to the location, staff was nice, rooms layed out great and was very clean July 16, 2014
Rated 4.0 out of 5.0 by Very Accommodating Staff The hotel was attractive. After I got into my room, they decided to change my room. I am a light sleeper and because there was a large party coming the next day, they decided to change my room. Two staff members helped me move and escorted me to my new room. Great hospitality! The only complaint I had was that the room was not adequately dusted and that dust mites were abundant. So I asked that my sheets be changed and they did so accordingly. I should have pointed out that the headboard and night tables were very dusty but I didn't realize this until after they changed my sheets. The only criticism I had about the food was that the eggs were microwaved. However the sausage and bacon and other breakfast options were great! I will stay here again! July 16, 2014
Rated 5.0 out of 5.0 by Best stop from Ohio to South This is our second stay at this HHI and been very pleased both times. This is 8 hrs from Cleveland area and 4 hrs further to Charleston or Hilton Head. Rooms are all suites. Very clean and comfy! Breakfast is always a plus with great coffee! July 15, 2014
Rated 3.0 out of 5.0 by Clean Rooms and Comfy Bed The bed was extremely comfortable. As a traveler on the road and just needing a place to spend the night I thought the price could be lower. July 8, 2014
Rated 3.0 out of 5.0 by Shower did not work! I had to be moved to a second room next door as my shower did not work, the shower lever was not there! I unpacked and then was going to take a shower at about 12:30 as I was to be at my sister's at 2 p.m. for a cookout for my mother's 86th BD. As I discovered the shower did not work I called to the front desk and they sent someone up from housekeeping to "show me how to operate the shower", which was stupidity at the highest. It was a maintenance problem, but housekeeping is to report any nonworking defective items to maintenance and obviously this had not been done. Anyway, I was an hour late getting to my mom's BD party and the housekeeping personnel was extremely rude. I let it be known this had upset the timing of my day greatly as I had to repack and move next door! I also was not told of the 3-day change of sheets, etc., and had to call down for more towels the second day. Minor problems, but overall a good stay. July 2, 2014
Rated 5.0 out of 5.0 by Comfortable spacious rooms The room was comfortable, clean and spacious. My only less than favorable comment would be the breakfast dining area was small. However, the dining area was clean with a good selection and quality of hot and cold breakfast items. The front desk staff was friendly and accomodating. Overall, this Holiday Inn was much better than average. I would choose this Holiday Inn again. July 2, 2014
Rated 5.0 out of 5.0 by Very clean My wife and I were very impressed the overall facility July 1, 2014
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