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Rated 4.5 out of 5 by 164 reviewers.
Rated 2.0 out of 5.0 by Nice room, but awful customer service - Great room, clean bathroom, comfy bed. I would stay here for those amenities alone. That being said, I think that the employees and management need to be trained a bit more on service recovery and managing client expectations. September 26, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean Comfortable and clean room, larger than expected for a one night stay while in town to attend a wedding. September 25, 2014
Rated 4.0 out of 5.0 by Clean, pleasant, and friendly staff The building is older and may not have originally been a holiday inn. With all the brand new HI Expresses being built, this one is not as nice as those. However, they gave it a make over that is real nice and attractive. I was very comfortable and would stay at this hotel again. September 23, 2014
Rated 4.0 out of 5.0 by Front desk Gentleman at the front desk was very friendly and made the checking in process quick and enjoyable. He was able to help me, a lady who needed a room and the next person to check in all with a great attitude. September 21, 2014
Rated 5.0 out of 5.0 by Great place Have stayed at many IHG properties on leisure travel. This one met all pur expectations. Friendly staff and very clean rooms. September 18, 2014
Rated 5.0 out of 5.0 by Great place Everything was as it should be. The managers reception was great. Staff friendly and room clean and accommodating. September 17, 2014
Rated 5.0 out of 5.0 by Great Stay in Huntersville -Loved the Kitchen accomodations in my room. I took full advantage of the microwave and fridge. -My bed was extremely comfortable and relaxing. -Fitness Centre would benefit by offering weights in the room along with the machinery. -Enjoyed breakfast at the hotel. They offered a great selection along. September 15, 2014
Rated 5.0 out of 5.0 by Great Room The room itself was wonderful however I decided to be the one sleeping on the sofa bed. The mattresses are pretty horrible. You can feel the coils from the mattresses. If expenses were not an issue, I would change out the sofas all the way around. Not very comfortable to sit on - maybe the width and leather?? Other than that, everything went wonderfully. September 11, 2014
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