Rated 4.5 out of 5 by 89
Rated 5.0 out of 5.0 by Claudia123456789 Enjoyed Our Stay
We were all tired from walking all day and it was so nice coming into our hotel room. It was big, nicely decorated, and very clean. The king size bed and pillows were VERY comfortable. Our daughter even enjoyed sleeping on the couch's pull out bed. I recommend only a child to sleep on the pull out bed because a heavy adult may feel the bars underneath the mattress as I did when I sat on it. The free breakfast was great. Sausage patties, scrambled eggs, pancakes, toast, bagels, cereal, oatmeal, apples, hot cinnamon buns, orange, apple, and cranberry juice, milk. The only 2 negative things I can say about our stay is, in the morning we had to go down stairs to get a toothbrush/toothpaste (we forgot ours#. I was hoping someone would bring it up to our room. AND..when leaving we had to wait in a long line #8 people in front of us# to check out. There were 8 people checking IN at 11am #even though CHECK-IN hours are 3pm) and we waited 10 minutes to get to the front of the line. It would have been nice if they would not check in people during check out time, or have another staff person to assist people.
November 30, 2013
Rated 5.0 out of 5.0 by rmits More than We Expected
This was the first time we've stayed in a Holiday Inn Express. We usually stay at Hampton Inns or something similar as they include a breakfast and are nice. This time we were looking for something centrally located to the Charlotte Motor Speedway, The Carolina Raptor Center, and The Renaissance Festival, and Lake Norman. We were glad we found this HIE. What a great deal and it was more than we expected. The hotel was clean, staff was pleasant, and the breakfast was better than a continental breakfast. The rooms were like a studio apartment with a sofa, sink, & refrigerator and nicely decorated. The location is great with lots of restaurants close by.
November 19, 2013
Rated 4.0 out of 5.0 by DEEPNHOCK Guest Stay
Front desk staff great.
They say my resonse is too short.
What if that was all that I had to say?
Review people are sooooo strange.
November 15, 2013
Rated 4.0 out of 5.0 by pulstar If Breakfast Times are until 10 am....
Then I should be able to get food and drink until 10 am. Everything was already cleaned up and put away prior to the 10 am closing time. Yes, I had eaten, but I had gotten up to get some more juice and was surprised to see that EVERYTHING was gone and cleaned up from the counter before 10 am. I checked my phone so I know they shut down the buffet early.
November 13, 2013
Rated 5.0 out of 5.0 Comfortable King bed
Our stay was excellent - we loved the breakfasts, especially the pancake machine. We cannot suggest any changes.
November 13, 2013
Rated 5.0 out of 5.0 by msh6072 Great value of price vs room
Very nice and clean hotel. Room was in excellent shape. Everything seemed brand new.
November 12, 2013
Rated 5.0 out of 5.0 by JIMMY772 great room,clean,comfortable and breakfast was great as well!
We have been very happy with our stay and will stay with your hotel again .
November 6, 2013
Rated 1.0 out of 5.0 by ATLMom Poor service
Noisy air conditioner - banging throughout the night. Asked for wake up call at 6:30 am when we checked in, but never got call and was late for scheduled event.
Bed not made neatly. Insufficient towels.
Booked next visit in November at Country Inn Suites.
November 6, 2013