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Rated 4.5 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by Clean, modern, big bath towels! Hotel was very nicely appointed. Clean guest room and bathroom. Nice large bath towels that you can wrap yourself in! Very clean and modern bathroom. The most comfortable bed and pillows. Not a speck of dust in room. October 2, 2015
Rated 5.0 out of 5.0 by Great service, felt very secure All staff we had contact with was so friendly and helpful. We felt secure staying here after a funny incident occurred. It was my family's reunion weekend and my niece chose this hotel as home base since she lived nearby and most of us were traveling from out of state. We had our initial welcoming in your guest room off the lobby. Since the next day's activities were being held nearby, all paper supplies, posters and games were stored in my sister's room. The next morning we went to get our supplies but couldn't find my sister. We asked the front desk to call the room with no response. One of the staff went to the room, verified the supplies were there but she stated she could not let us in the room due to security policy. Eventually my sister showed up. (She had gone shopping) we all laughed about it but it's nice to know the staff stuck to their guns even after all of our whining and pleading and did not let us in the room. September 30, 2015
Rated 5.0 out of 5.0 by Always great. I stay most often at a HI Express when I travel for business. I like the consistency of a comfortable room and great service. September 28, 2015
Rated 5.0 out of 5.0 by Wedding Had a good time the hotel was clean and the staff were help full September 26, 2015
Rated 3.0 out of 5.0 by A-OK We had a comfortable enough stay at the HIExpress in Huntersville. We booked this hotel because of previous reviews and the price was right, and it was at a convenient stopping point during a roadtrip we'd decided to break up into two days for travel time. Everything was clean and I liked the cookies. Can't speak to business services, fitness room, pool, or the free breakfast as I didn't use any of those. The room was comfortable enough aside from the foldout couch in the suite, which my daughter slept on...the pad was pretty thin and you could feel the bars underneath it digging into you if you laid down on it. We put the cushions from the couch up on the bed to create an extra layer, but this is something they should address. Also, they didn't have curtains there that you could draw, so the streetlights shone in. Didn't help to sleep that much, but we were tired anyway so we slept all right, all things considered. Staff was courteous during the times I dealt with them. One thing I did like was the hotel's proximity to the Whole Foods market, where we do a lot of our shopping and occasionally will eat meals at the café. I would not stay here again, but I'm only saying that because we found another hotel in the area at which we had a superlative experience and will likely stay there if we ever find ourselves passing through or visiting Lake Norman area. September 24, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express and Suites Huntersville NC This particular Holiday Inn Express is a convenient over night stop for us when traveling I-77. We enjoy the hotel accommodations, the local area and the restaurants. After a long day of driving we know that we are going to be completely comfortable and will rest well - and eat well at local establishments. Mornings are relaxed and we know we will enjoy having a light breakfast before hitting the highway. In essence, we have been choosing Holiday Inn Express Huntersville for several years when traveling the Southeastern States due to due to how relaxed and comfortable we are while staying in the area. September 23, 2015
Rated 1.0 out of 5.0 by worse hotel I have ever stayed at The service at this hotel was pathetic. Room was never cleaned, bed was in poor condition, and soon realized after arrival that it was not meant for family stays. September 23, 2015
Rated 5.0 out of 5.0 by Great location for Charlotte area We stayed for 3 nights for a family wedding and were very pleased with the staff, room and overall accommodations. It would have been great to have had a couple of extra bath towels and towels that were of better quality. The layout of the room as a mini suite was excellent with plenty of room to move about. Overall we would recommend this location as it is center to both the Charlotte and Mooresville area with easy I-77 access and plenty of shopping locations nearby. September 23, 2015
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