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Rated 4.2 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and great service We were pleased with the hotel, room and service. We especially were grateful that we could get a late check out since we didn't have any place to go until 6PM. Thank you. September 29, 2014
Rated 4.0 out of 5.0 by great mattress very good food Haven't slept that good in a long time! Staff was friendly. Great breakfast in the mourning. I will stay here again next time I'm in town. September 29, 2014
Rated 5.0 out of 5.0 by good experience rooms were very clean, continental breakfast had good variety of items. September 29, 2014
Rated 3.0 out of 5.0 by check in staff During our stay we asked the deskclerk what there was to do in the area and he sent us to an desk and it had two brochures on. September 17, 2014
Rated 3.0 out of 5.0 by Room for Improvement Swimming pool changing room/bathroom was wet and messy. Towels were missing and we were told they did not have any towels and we should bring it from our rooms. That meant walking all the way back ( after we had changed to our swimsuits). Extra blanket was not sent to room for nearly 30 mins and finally on calling front desk was told that he was slammed and could not do it at that time. seems the owner is trying to cheap out on the use of towels,,, did not expect this type of service in a Holliday Inn Express. We are IHG rewards memebers and front desk clerk could not access our rewards account nor could he add that days stay to it. Very disappointing experience as compared to other Holiday Inn. September 17, 2014
Rated 5.0 out of 5.0 by Great Breakfast and attentive staff WE were in town for a family wedding and were quite weary after 4 days of travel. It was such a relief to have a comfortable and clean room to rest in. The breakfast host on Monday morning was on top of the breakfast room, making sure it was clean and the food was restocked quickly. September 4, 2014
Rated 3.0 out of 5.0 by Comfortable Bed and great local dining. Yes, the bed here was more comfortable than many of the hotels I stay in, and the dinner recommendation to the Brick House just a mile or 2 down the road really made for a great evening. I did note that there was not a single hand towel in the bathroom and the toilet seat was loose... nether worth complaining about, but I did let the manager know in morning. Not too many hotel choices in the area, but compared to other Holiday Inn Express, this was decent, and again, dining at the Brick House was exceptional, and reasonably priced. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff This location was full of friendly attentive staff. The rooms were clean and free of any issues. September 3, 2014
Rated 5.0 out of 5.0 by Awesome Hotel A wonderful hotel to stay in. Very clean rooms, awesome country enviroment, very relaxing. The staff was very helpful and great with the restaurant that was recommended to us. Very tastefully decorated rooms , great pool, a great find of a hotel. AWESOME HOTEL !!!!!! September 2, 2014
Rated 5.0 out of 5.0 by good overall good overall stay comfortable nice place good value for the money will stay here again August 27, 2014
Rated 4.0 out of 5.0 by Good hotel for the area Hotel was clean and staff friendly. Beds comfortable and clean. Hotel seems to be fairly new. Continental breakfast was good August 27, 2014
Rated 4.0 out of 5.0 by Great hotel in area This hotel provided me with exactly what I needed for a short business trip. The room was clean and comfortable. It provided a microwave and refrigerator which came in handy after late night meetings and restaurants were closed. This is my go-to spot each time I am in Huntington. August 25, 2014
Rated 4.0 out of 5.0 by convenient and clean This is a good clean hotel and is convenient to many Huntington businesses. August 20, 2014
Rated 3.0 out of 5.0 by Free breakfast nice, but outdated smoky environment at too high of a price I had just stayed at a Holiday Inn Express in Holland, MI,and was impressed with the hotel and experience overall. So, I was disappointed when I pulled up to this Holiday Inn (visiting my son at the local college) and found it a bit shabby looking. We arrived late at night and the beds were comfortable, but there was the stale smell of smoke in the room and burns on the bathtub and toilet. It's great having the free breakfast in the AM, but it closed at 9:30am, which wasn't great timing for the two kids who were sleeping in a bit late on a Sunday. It seems like they are having trouble with smokers in the hotel as there is a sign posted at the check-in desk. I just felt like the environment was a little dirty all the way around. For paying over $100/night, the perceived value just wan't there. August 20, 2014
Rated 5.0 out of 5.0 by Clean, well-maintained facility and great service On a last minute trip, with little time to search for lodging, I booked the HIX in Huntington as a default. I was pleasantly surprised by a facility that looked brand new, was meticulously maintained and cleaned and was staffed by people with pride in the service and location. August 18, 2014
Rated 4.0 out of 5.0 by Nice amenities and very clean rooms We enjoyed our stay at the Holiday Inn Express in Huntington Indiana. The rooms were nice and clean and comfortable. Outside the room was very quiet. The pool and workout room looked clean as well. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable and helpful staff Hotel was clean, up to date and the staff was attentive and helpful when needed. August 12, 2014
Rated 5.0 out of 5.0 by Nice pillows It was perfect for my quick trip. Great sleep environment. August 12, 2014
Rated 2.0 out of 5.0 by Thin walls Upon entering the room, there was such a bad, strange odor. Still not sure what the smell was from -at first it smelled like someone had smoked in the room July 23, 2014
Rated 4.0 out of 5.0 by Staff service and associate who provides the breakfast service Kyle is very good, has always presented himself very professionally, your associate in the breakfast area, is great in attending the customers. She also does an outstanding job in housekeeping. July 16, 2014
Rated 4.0 out of 5.0 by Not too shabby I am not sure this was originally a Holiday Inn property; it doesn’t look like other properties I have stayed at. It is the best hotel in Huntington, but certainly could use a renovation – it feels old school. July 8, 2014
Rated 4.0 out of 5.0 by Breakfast Attendant I have no problem with the hotel it was clean and very comfortable , with a very courteous staff with only one flaw. Most HIE I go to has news of some kind on in the breakfast room. I found this hotel the attendant liked to watch the old shows on TVLand channel in the morning. I thought the TV was for the guests not the attendant. July 6, 2014
Rated 4.0 out of 5.0 by friendly staff only complaint was that on the first floor room that we were in, we heard every move that was made from the room above us June 21, 2014
Rated 4.0 out of 5.0 by Good Room It was a central location to stay for both the Fort Wayne and surrounding area. June 18, 2014
Rated 5.0 out of 5.0 by Nice Facility Enjoyed our stay at the Holidy Inn Express for 2 nights with several rooms. June 11, 2014
Rated 4.0 out of 5.0 by Service and Propery Service is very good, your manager and associates very friendly and provide great service. The breakfast associate is very friendly and keeps the place spotless, very helpful, The excercise bike needs maintenance attention, the electrical programs need to be checked, they do not function.I use to receive the USA newspaper at the door in recognition of being a Platinum Elite Member, for some reason this was discontinued. The claning sanitized wipes in the excercise room are frequently neglected, same as the towels. Just thought I would bring this to your attention,and make your hotel better. May 2, 2014
Rated 5.0 out of 5.0 by Pleasant & Comfortable Stay! The staff of this hotel are all very pleasant & accomodating. If we had any questions or needs they were very willing to help and courteous! The rooms were very comfortable after a long day of travelling. Would definitely stay here again the next time we are in the area. Thanks! April 30, 2014
Rated 5.0 out of 5.0 by Good location much quieter this time, staff very nice, clean room, good breakfast. April 27, 2014
Rated 2.0 out of 5.0 by Poor Experience Had a 3-day stay. The first day we left (with the cleaning cart in the hallway), returning later that night to find the room totally untouched. (not cleaned) As we needed to go to the front desk to get fresh towels, shampoo, etc., we were told by the desk clerk that we should stop by again when the general manager was there, because they have a history of problem employees and our experience was not new. We were also told the general manager would want to contact us. (never happened) Over the next 2 days, every time we stopped by the front desk (multiple times as we came in and out), we were told he wasn't there. We can understand a room being missed in cleaning, however we cannot understand the total lack of response to the customer or the apparent lack of dealing with problem employees affecting customers' experience. Interestingly enough upon checkout, we were not even asked about our stay. We will have opportunity to stay in the area again in the future, but will not stay at this HIE based on the total lack of management response to issues. March 15, 2014
Rated 4.0 out of 5.0 by Clean, Quiet and Nice Pool We stayed three nights to attend the Eagle Watch at Salamonie State Reservoir. We've stayed at a lot of Holiday Inn Expresses and this one was average. This is good property with a nice breakfast, pool, hot tub and pleasant staff. We are Priority Club Members and were recognized when we arrived. February 22, 2014
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