Rated 4.2 out of 5 by 55
Rated 3.0 out of 5.0 by College Mama Free breakfast nice, but outdated smoky environment at too high of a price
I had just stayed at a Holiday Inn Express in Holland, MI,and was impressed with the hotel and experience overall. So, I was disappointed when I pulled up to this Holiday Inn (visiting my son at the local college) and found it a bit shabby looking. We arrived late at night and the beds were comfortable, but there was the stale smell of smoke in the room and burns on the bathtub and toilet. It's great having the free breakfast in the AM, but it closed at 9:30am, which wasn't great timing for the two kids who were sleeping in a bit late on a Sunday. It seems like they are having trouble with smokers in the hotel as there is a sign posted at the check-in desk. I just felt like the environment was a little dirty all the way around. For paying over $100/night, the perceived value just wan't there.
August 20, 2014
Rated 5.0 out of 5.0 by Tony135 Clean, well-maintained facility and great service
On a last minute trip, with little time to search for lodging, I booked the HIX in Huntington as a default. I was pleasantly surprised by a facility that looked brand new, was meticulously maintained and cleaned and was staffed by people with pride in the service and location.
August 18, 2014
Rated 4.0 out of 5.0 by Lorella Nice amenities and very clean rooms
We enjoyed our stay at the Holiday Inn Express in Huntington Indiana. The rooms were nice and clean and comfortable. Outside the room was very quiet. The pool and workout room looked clean as well.
August 13, 2014
Rated 5.0 out of 5.0 by TomGolfer Comfortable and helpful staff
Hotel was clean, up to date and the staff was attentive and helpful when needed.
August 12, 2014
Rated 5.0 out of 5.0 by Char76 Nice pillows
It was perfect for my quick trip. Great sleep environment.
August 12, 2014
Rated 2.0 out of 5.0 by michelle7 Thin walls
Upon entering the room, there was such a bad, strange odor. Still not sure what the smell was from -at first it smelled like someone had smoked in the room
July 23, 2014
Rated 4.0 out of 5.0 by alleycat Staff service and associate who provides the breakfast service
Kyle is very good, has always presented himself very professionally, your associate in the breakfast area, is great in attending the customers. She also does an outstanding job in housekeeping.
July 16, 2014
Rated 4.0 out of 5.0 by BigTown Not too shabby
I am not sure this was originally a Holiday Inn property; it doesn’t look like other properties I have stayed at. It is the best hotel in Huntington, but certainly could use a renovation – it feels old school.
July 8, 2014
Rated 4.0 out of 5.0 by traveler4419 Breakfast Attendant
I have no problem with the hotel it was clean and very comfortable , with a very courteous staff with only one flaw. Most HIE I go to has news of some kind on in the breakfast room. I found this hotel the attendant liked to watch the old shows on TVLand channel in the morning. I thought the TV was for the guests not the attendant.
July 6, 2014
Rated 4.0 out of 5.0 by krissy/phil friendly staff
only complaint was that on the first floor room that we were in, we heard every move that was made from the room above us
June 21, 2014
Rated 4.0 out of 5.0 by Bobc99 Good Room
It was a central location to stay for both the Fort Wayne and surrounding area.
June 18, 2014
Rated 5.0 out of 5.0 by Duke79 Nice Facility
Enjoyed our stay at the Holidy Inn Express for 2 nights with several rooms.
June 11, 2014
Rated 4.0 out of 5.0 by alleycat Service and Propery
Service is very good, your manager and associates very friendly and provide great service. The breakfast associate is very friendly and keeps the place spotless, very helpful,
The excercise bike needs maintenance attention, the electrical programs need to be checked, they do not function.I use to receive the USA newspaper at the door in recognition of being a Platinum Elite Member, for some reason this was discontinued.
The claning sanitized wipes in the excercise room are frequently neglected, same as the towels.
Just thought I would bring this to your attention,and make your hotel better.
May 2, 2014
Rated 5.0 out of 5.0 by Nishu68 Pleasant & Comfortable Stay!
The staff of this hotel are all very pleasant & accomodating. If we had any questions or needs they were very willing to help and courteous! The rooms were very comfortable after a long day of travelling. Would definitely stay here again the next time we are in the area. Thanks!
April 30, 2014
Rated 5.0 out of 5.0 by georgeof thejungle12 Good location
much quieter this time, staff very nice, clean room, good breakfast.
April 27, 2014
Rated 2.0 out of 5.0 by SSKS Poor Experience
Had a 3-day stay. The first day we left (with the cleaning cart in the hallway), returning later that night to find the room totally untouched. (not cleaned) As we needed to go to the front desk to get fresh towels, shampoo, etc., we were told by the desk clerk that we should stop by again when the general manager was there, because they have a history of problem employees and our experience was not new. We were also told the general manager would want to contact us. (never happened) Over the next 2 days, every time we stopped by the front desk (multiple times as we came in and out), we were told he wasn't there. We can understand a room being missed in cleaning, however we cannot understand the total lack of response to the customer or the apparent lack of dealing with problem employees affecting customers' experience. Interestingly enough upon checkout, we were not even asked about our stay.
We will have opportunity to stay in the area again in the future, but will not stay at this HIE based on the total lack of management response to issues.
March 15, 2014
Rated 4.0 out of 5.0 by Kathy1960 Clean, Quiet and Nice Pool
We stayed three nights to attend the Eagle Watch at Salamonie State Reservoir. We've stayed at a lot of Holiday Inn Expresses and this one was average. This is good property with a nice breakfast, pool, hot tub and pleasant staff. We are Priority Club Members and were recognized when we arrived.
February 22, 2014
Rated 4.0 out of 5.0 by romain Service was very good
I was very impressed when we first pulled into the property and saw how well it was maintained on the outside and also how well the grounds looked. When we got inside everyone we met were very helpful. Our room was clean and the bed was very comfortable. We enjoyed breakfast. We came to Huntington to attend a week business class , so it was nice to have the dining area in the evenings to do our studying in.
November 14, 2013
Rated 5.0 out of 5.0 by PLP80 Clean.
Our room was clean. The entire hotel was nicely decorated.
November 5, 2013
Rated 2.0 out of 5.0 by Buckeyecopeangel Did not get correct rate
I recently stayed at the Huntington Indiana Holiday Inn. I was in town because if work. When I called and booked my room I asked 3 times to make sure it was Government Rate. I have stayed at this location multiple times for work and never for any other reason. When I arrived it was a cold rainy Halloween evening. I was tired from a 12 work day and a 2 hour drive. I did not look at the rate when I signed the form. I know I should of but did not expect to be charged over government rate. When I went to fill out my travel voucher and looked at the rate they charged me I was not happy. I really did not appreciate being charged over Government Rate. I have to make up the difference myself. I have not had trouble with this before.
November 4, 2013
Rated 5.0 out of 5.0 by 57mike very comfortable
My recent stay was all I expected. The staff was very kind & more than helpful. This is a property that I stay at when in the area for these reasons.
October 28, 2013
Rated 5.0 out of 5.0 by crush Nice and quiet
It was very nice and a quiet place to stay. It was very comfortable and the bed was nice
September 22, 2013
Rated 1.0 out of 5.0 by Oldwoodbarn Dirty Room and overpriced!
The floor in the room hadn't been vacuumed. There was cereal, a penny , and other items visible.
The hotel was very pricy and not worth it.
I travel a lot for work and have to stay many places. Holiday Inns have been my choice until now. This one gave me a bad taste.
I was tired and had to sleep, otherwise I would not have stayed!
I had a bad feeling when I checked in and I was right. I will not stay here again.
September 8, 2013
Rated 5.0 out of 5.0 by bellman Wonderful Staff
The staff here are great! They do what ever is required to make you feel at home. Example: I got back to the hotel late one night and was bummed out that I missed the daily fresh backed cookies. So the staff made a custom batch of four just for me. I wish I could remember her name, she was great. It was the night staff of course.
September 3, 2013
Rated 5.0 out of 5.0 by MikeMDM Nice place to stay in a great small town
Received a lot of help from the front desk staff upon check in, and was given a huge room. Room was clean and had a nice kitchenette. Close to a lot of restaurants and shops near Huntington itself. Overall a pleasant stay.
September 2, 2013
Rated 5.0 out of 5.0 by John1217 August Huntington stay
We stay here 4-5 times a year.
Very clean, staff is great, good location.
Will stay again.
August 24, 2013
Rated 5.0 out of 5.0 by joep67 outstanding
staff made us feel real good, very friendly, clean and very accommodating
August 16, 2013
Rated 5.0 out of 5.0 by Awh3196 Great place to stay
We stay almost every year for a family reunion quality is always the same will be back in 2015
August 16, 2013
Rated 5.0 out of 5.0 by 57mike Great Place
I was very pleased with my stay. The room, staff, & breakfast choices were all great. I never once felt that security was an issue. I am always very content with my stays here. Thank-you
July 26, 2013
Rated 3.0 out of 5.0 by Jeanecu Stay here only if you need it for the location
Totally average. not good not bad. My only watch out for...Of the four nights I stayed, I requested a wake up call all four nights (each day I asked) but only got a wake up call 2 of the 4. Also, the cheerios are stale. But other than that, exactly what you would expect from a Holiday Inn Express.
July 14, 2013