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Rated 4.1 out of 5 by 41 reviewers.
Rated 5.0 out of 5.0 by Good location much quieter this time, staff very nice, clean room, good breakfast. April 27, 2014
Rated 2.0 out of 5.0 by Poor Experience Had a 3-day stay. The first day we left (with the cleaning cart in the hallway), returning later that night to find the room totally untouched. (not cleaned) As we needed to go to the front desk to get fresh towels, shampoo, etc., we were told by the desk clerk that we should stop by again when the general manager was there, because they have a history of problem employees and our experience was not new. We were also told the general manager would want to contact us. (never happened) Over the next 2 days, every time we stopped by the front desk (multiple times as we came in and out), we were told he wasn't there. We can understand a room being missed in cleaning, however we cannot understand the total lack of response to the customer or the apparent lack of dealing with problem employees affecting customers' experience. Interestingly enough upon checkout, we were not even asked about our stay. We will have opportunity to stay in the area again in the future, but will not stay at this HIE based on the total lack of management response to issues. March 15, 2014
Rated 4.0 out of 5.0 by Clean, Quiet and Nice Pool We stayed three nights to attend the Eagle Watch at Salamonie State Reservoir. We've stayed at a lot of Holiday Inn Expresses and this one was average. This is good property with a nice breakfast, pool, hot tub and pleasant staff. We are Priority Club Members and were recognized when we arrived. February 22, 2014
Rated 4.0 out of 5.0 by Service was very good I was very impressed when we first pulled into the property and saw how well it was maintained on the outside and also how well the grounds looked. When we got inside everyone we met were very helpful. Our room was clean and the bed was very comfortable. We enjoyed breakfast. We came to Huntington to attend a week business class , so it was nice to have the dining area in the evenings to do our studying in. November 14, 2013
Rated 5.0 out of 5.0 by Clean. Our room was clean. The entire hotel was nicely decorated. November 5, 2013
Rated 2.0 out of 5.0 by Did not get correct rate I recently stayed at the Huntington Indiana Holiday Inn. I was in town because if work. When I called and booked my room I asked 3 times to make sure it was Government Rate. I have stayed at this location multiple times for work and never for any other reason. When I arrived it was a cold rainy Halloween evening. I was tired from a 12 work day and a 2 hour drive. I did not look at the rate when I signed the form. I know I should of but did not expect to be charged over government rate. When I went to fill out my travel voucher and looked at the rate they charged me I was not happy. I really did not appreciate being charged over Government Rate. I have to make up the difference myself. I have not had trouble with this before. November 4, 2013
Rated 5.0 out of 5.0 by very comfortable My recent stay was all I expected. The staff was very kind & more than helpful. This is a property that I stay at when in the area for these reasons. October 28, 2013
Rated 5.0 out of 5.0 by Nice and quiet It was very nice and a quiet place to stay. It was very comfortable and the bed was nice September 22, 2013
Rated 1.0 out of 5.0 by Dirty Room and overpriced! The floor in the room hadn't been vacuumed. There was cereal, a penny , and other items visible. The hotel was very pricy and not worth it. I travel a lot for work and have to stay many places. Holiday Inns have been my choice until now. This one gave me a bad taste. I was tired and had to sleep, otherwise I would not have stayed! I had a bad feeling when I checked in and I was right. I will not stay here again. September 8, 2013
Rated 5.0 out of 5.0 by Wonderful Staff The staff here are great! They do what ever is required to make you feel at home. Example: I got back to the hotel late one night and was bummed out that I missed the daily fresh backed cookies. So the staff made a custom batch of four just for me. I wish I could remember her name, she was great. It was the night staff of course. September 3, 2013
Rated 5.0 out of 5.0 by Nice place to stay in a great small town Received a lot of help from the front desk staff upon check in, and was given a huge room. Room was clean and had a nice kitchenette. Close to a lot of restaurants and shops near Huntington itself. Overall a pleasant stay. September 2, 2013
Rated 5.0 out of 5.0 by August Huntington stay We stay here 4-5 times a year. Very clean, staff is great, good location. Will stay again. August 24, 2013
Rated 5.0 out of 5.0 by outstanding staff made us feel real good, very friendly, clean and very accommodating August 16, 2013
Rated 5.0 out of 5.0 by Great place to stay We stay almost every year for a family reunion quality is always the same will be back in 2015 August 16, 2013
Rated 5.0 out of 5.0 by Great Place I was very pleased with my stay. The room, staff, & breakfast choices were all great. I never once felt that security was an issue. I am always very content with my stays here. Thank-you July 26, 2013
Rated 3.0 out of 5.0 by Stay here only if you need it for the location Totally average. not good not bad. My only watch out for...Of the four nights I stayed, I requested a wake up call all four nights (each day I asked) but only got a wake up call 2 of the 4. Also, the cheerios are stale. But other than that, exactly what you would expect from a Holiday Inn Express. July 14, 2013
Rated 2.0 out of 5.0 by Poor service I was not happy with this stay and will never stay at a Holiday Express again. When I initially made the reservation they stated they only had 1 king size bed available but would have a fold out available. When I arrived they stated all fold outs were checked out. When asked about reserving a fold out they stated I was unable to do that at the time of registering. One of my guest either had to sleep on the floor or in the chair. When I asked the clerk if I could have a few extra blankets and pillows for my guest the answer was no. I had to change rooms originally due to the nasty smell in the original room. The overall experience at this particular hotel was horrible. July 1, 2013
Rated 3.0 out of 5.0 by nice property, poor front desk service. first a few good points...clean, fresh room....friendly checkin.....evening and night desk personnel poor. friday as we arrived from an evening out, your evening clerk is outside the sliding door, smoking, and as we entered the lobby, there is a couple making out on the couch to our right. Then on Saturday night, we went down to the front desk, and no one ever came out to help us. So we called from our room, and still got no answer. a THEN, every morning were awaken by 7 am by your cleaning staff slamming the door to the storage room which was right by our room..207....over and over and over!!!!! We are from Arizona and need to rest... June 8, 2013
Rated 4.0 out of 5.0 by Enjoyable Stay. I enjoyed our stay. The hotel was conveniently located. The room was clean and fairly comfortable. The quality and variety of choices for the breakfast were much better than I had expected. June 8, 2013
Rated 5.0 out of 5.0 by Customer might associate The night associate was very professional, Very polite and knew her job very well. May 27, 2013
Rated 4.0 out of 5.0 by Best Bet for Huntington Clean. Comfortable. Mattress not as good as at home but had a pretty good nights sleep. I appreciate having a choice of soft or firm pillows. Breakfast selection was good enough. Staff friendly and helpful. April 12, 2013
Rated 3.0 out of 5.0 by Disappointed I have stayed at this hotel several times over the past 2 years. During my last stay, I was very disappointed with the service at check-in. I am a Priority Club Member, which usually means I get a "Welcome Bag" at check in . This has a bottle of water and a snack. This was not offered to me during this past stay. They were also out of cookies for the guests. April 3, 2013
Rated 5.0 out of 5.0 by Met expectations on service and cleanliness We stayed in a room at end of hall. #143. The only problem we had in an otherwise fine stay was the exit hall door next to our room that led outside. Each time the door closed it was such a noise it seemed to be right in our room. Some door adjustment or mechanism change is necessary for that room to have a normal level of outside noise at night. March 6, 2013
Rated 5.0 out of 5.0 by Comfort and compassion in a difficult time We are a large family who converged on the Holiday Inn Express in Huntington under difficult circumstances. One of our family had passed away and the services were being held in Huntington. We are from various parts of the US and needed to stay somewhere that could accommodate elderly parents, babies, children and everyone in between. The staff at HIE Huntington, especially Megan, treated us with courtesy, compassion, respect and a sense of humor. Any request we made was immediately addressed from extra towels, blankets and coffee. The service and the atmosphere made our difficult time a little easier. We would definitely recommend this property to anyone! March 1, 2013
Rated 4.0 out of 5.0 by Staff was great Staff was wonderful to work with. It was very convenient. January 15, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel The room was clean and very nice. I especially appreciated the Priority Club upgrade to a whirlpool room after a long day on the road. The staff was very friendly and helpful and made me feel like they were happy to have me as a guest. The location is convenient to restaurants and highways. I would definately recommend this hotel and will stay there again when I'm in the area. January 7, 2013
Rated 2.0 out of 5.0 by Nice .... BUT ! This property is a very nice facility with plesant staff - - Even so, I will not be returning to this property again mainly due to their choice in cable providers. I realize it sounds petty but the cable this property uses has a very long delay when changing channels. If you are a channel surfer - STAY AWAY. There is over a 4 - 5 second delay when changing channels which adds up to a lot of waisted time if you are surfing the channels like I do. You also may want to get up a little early since this property does not slide your receipt under the door at checkout so plan on standing in line at the desk in the morning. Priority members don't get much bang for their buck. December 10, 2012
Rated 5.0 out of 5.0 by Great Stay This location is always a great place to stay, from check-in to check-out. The staff is very friendly & more than happy to help. I would recommend this hotel. November 20, 2012
Rated 5.0 out of 5.0 by Very nice I stay at a lot of motels. This is one of the best. Big room, comfy bed. Good location. November 3, 2012
Rated 5.0 out of 5.0 by Clean and comfortable This is the 7th. Year in a row that we have stayed here on our way to and from southern Texas for the winter. We like this hotel as it is convenient to restaurants and it it clean and comfortable. November 3, 2012
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