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Rated 4.1 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Great Place I was very pleased with my stay. The room, staff, & breakfast choices were all great. I never once felt that security was an issue. I am always very content with my stays here. Thank-you July 26, 2013
Rated 3.0 out of 5.0 by Stay here only if you need it for the location Totally average. not good not bad. My only watch out for...Of the four nights I stayed, I requested a wake up call all four nights (each day I asked) but only got a wake up call 2 of the 4. Also, the cheerios are stale. But other than that, exactly what you would expect from a Holiday Inn Express. July 14, 2013
Rated 2.0 out of 5.0 by Poor service I was not happy with this stay and will never stay at a Holiday Express again. When I initially made the reservation they stated they only had 1 king size bed available but would have a fold out available. When I arrived they stated all fold outs were checked out. When asked about reserving a fold out they stated I was unable to do that at the time of registering. One of my guest either had to sleep on the floor or in the chair. When I asked the clerk if I could have a few extra blankets and pillows for my guest the answer was no. I had to change rooms originally due to the nasty smell in the original room. The overall experience at this particular hotel was horrible. July 1, 2013
Rated 3.0 out of 5.0 by nice property, poor front desk service. first a few good points...clean, fresh room....friendly checkin.....evening and night desk personnel poor. friday as we arrived from an evening out, your evening clerk is outside the sliding door, smoking, and as we entered the lobby, there is a couple making out on the couch to our right. Then on Saturday night, we went down to the front desk, and no one ever came out to help us. So we called from our room, and still got no answer. a THEN, every morning were awaken by 7 am by your cleaning staff slamming the door to the storage room which was right by our room..207....over and over and over!!!!! We are from Arizona and need to rest... June 8, 2013
Rated 4.0 out of 5.0 by Enjoyable Stay. I enjoyed our stay. The hotel was conveniently located. The room was clean and fairly comfortable. The quality and variety of choices for the breakfast were much better than I had expected. June 8, 2013
Rated 5.0 out of 5.0 by Customer might associate The night associate was very professional, Very polite and knew her job very well. May 27, 2013
Rated 4.0 out of 5.0 by Best Bet for Huntington Clean. Comfortable. Mattress not as good as at home but had a pretty good nights sleep. I appreciate having a choice of soft or firm pillows. Breakfast selection was good enough. Staff friendly and helpful. April 12, 2013
Rated 3.0 out of 5.0 by Disappointed I have stayed at this hotel several times over the past 2 years. During my last stay, I was very disappointed with the service at check-in. I am a Priority Club Member, which usually means I get a "Welcome Bag" at check in . This has a bottle of water and a snack. This was not offered to me during this past stay. They were also out of cookies for the guests. April 3, 2013
Rated 5.0 out of 5.0 by Met expectations on service and cleanliness We stayed in a room at end of hall. #143. The only problem we had in an otherwise fine stay was the exit hall door next to our room that led outside. Each time the door closed it was such a noise it seemed to be right in our room. Some door adjustment or mechanism change is necessary for that room to have a normal level of outside noise at night. March 6, 2013
Rated 5.0 out of 5.0 by Comfort and compassion in a difficult time We are a large family who converged on the Holiday Inn Express in Huntington under difficult circumstances. One of our family had passed away and the services were being held in Huntington. We are from various parts of the US and needed to stay somewhere that could accommodate elderly parents, babies, children and everyone in between. The staff at HIE Huntington, especially Megan, treated us with courtesy, compassion, respect and a sense of humor. Any request we made was immediately addressed from extra towels, blankets and coffee. The service and the atmosphere made our difficult time a little easier. We would definitely recommend this property to anyone! March 1, 2013
Rated 4.0 out of 5.0 by Staff was great Staff was wonderful to work with. It was very convenient. January 15, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel The room was clean and very nice. I especially appreciated the Priority Club upgrade to a whirlpool room after a long day on the road. The staff was very friendly and helpful and made me feel like they were happy to have me as a guest. The location is convenient to restaurants and highways. I would definately recommend this hotel and will stay there again when I'm in the area. January 7, 2013
Rated 2.0 out of 5.0 by Nice .... BUT ! This property is a very nice facility with plesant staff - - Even so, I will not be returning to this property again mainly due to their choice in cable providers. I realize it sounds petty but the cable this property uses has a very long delay when changing channels. If you are a channel surfer - STAY AWAY. There is over a 4 - 5 second delay when changing channels which adds up to a lot of waisted time if you are surfing the channels like I do. You also may want to get up a little early since this property does not slide your receipt under the door at checkout so plan on standing in line at the desk in the morning. Priority members don't get much bang for their buck. December 10, 2012
Rated 5.0 out of 5.0 by Great Stay This location is always a great place to stay, from check-in to check-out. The staff is very friendly & more than happy to help. I would recommend this hotel. November 20, 2012
Rated 5.0 out of 5.0 by Very nice I stay at a lot of motels. This is one of the best. Big room, comfy bed. Good location. November 3, 2012
Rated 5.0 out of 5.0 by Clean and comfortable This is the 7th. Year in a row that we have stayed here on our way to and from southern Texas for the winter. We like this hotel as it is convenient to restaurants and it it clean and comfortable. November 3, 2012
Rated 5.0 out of 5.0 A Perfect Get Away My partner and enjoy going to this Holiday Inn, more then any other we have been to. The pool area, is trimmed out, completely in wood. It's so beautiful and romantic. As soon as we walked into the pool area, we were instantly reminded of Florida. It's beautiful and very warm and nice an humid. There are no chlorine smells, from the pool and the lighting is perfect. The Whirlpool was out of service, so the jets were not working but the temperature was HOT and we were still aloud, to soak in it. The room was perfect in all ways and very clean. We do this 1 to 5 times a month and this is our new home. Though, we like to check out other Holiday inns and compare, so far, we are very stuck on this one. The staff goes out of their way to make you feel welcomed and important. The MGR of the Inn, is a great man! He to goes out of his way to make sure you have what you need and compensates you, if your expectations are not met and I have very high expectations. October 23, 2012
Rated 3.0 out of 5.0 by Clean rooms We travel a fair amount and mostly stay in Holiday Inn Express or a similar chain. Our stay wasn't so bad that we would not stay here again, but if there was another choice, I would try somewhere else. The rooms were very clean and the staff was so nice and helpful. But, the room was so uncomfortably hot that we tossed and turned all night. The thermostat would let you adjust it but it would only turn on when it wanted like it was on a timer. We finally had to open the window to cool off the room in the middle of the night. Breakfast was ok. Could use some more variety. More fresh fruit choices would be nice. Breakfast area was very clean. Would also be nice if they gave a discount for college visits. I called and asked but they said they didn't offer one. Some of the local bed & breakfasts do but we're not B&B people. October 20, 2012
Rated 5.0 out of 5.0 by Best weekend getaway, ever! I cannot say how much my wife and I enjoyed our weekend getaway to the Holiday Inn Express in Huntington, Indiana! We had a wonderful room complete with a hot tub. Very clean and a very comfortable king-size bed. Beautiful indoor swimming pool complete with hot tub to the side and superb breakfast selection in the mornings. The staff was very pleasant and the town itself has many quaint places to shop and visit along with the wonderful Joseph DeCuis restaurant a few minutes away in Roanoke. Kudos to Holiday Inn for this excellent facility. October 13, 2012
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