Rated 4.3 out of 5 by 79
Rated 4.0 out of 5.0 by Tina830 Clean and refreshing
Acceptable service and amenities from a nice hotel.
July 28, 2014
Rated 3.0 out of 5.0 by CPW60 Early wake up call
The hotel is clean and nice, and convenient to SHSU. The down side is that they are under construction and started with the noise around 7 to 8 a.m. For the price, the bed was rock hard, and when we went to complain about the noise the next morning no one was behind the desk for the entire time we were at breakfast. Breakfast is okay, don't bother with the pancakes, they are like rubber. Again, way over priced for the area, and the beds, and the construction.
July 23, 2014
Rated 3.0 out of 5.0 by Gramm for 2 # Housekeeping/Breakfast
The location was spot on for our purpose in Texas. The "No Milk" situation was a problem for the childrens. Rescheduling activites and going to the pool when not planned, was our experience to accommodated late afternoon housekeeping.
July 21, 2014
Rated 3.0 out of 5.0 by DrDfog No Milk = No Breakfast for Kids
Room is nice, but not having milk at breakfast time is not good when traveling with little kids. Staff having a no care attitude about the issue and not apologizing makes you question your hotel selection. Will stay at an Express again, but not this one.
July 10, 2014
Rated 5.0 out of 5.0 by Camelot3214 Great Stay!
I really enjoyed staying at the Holiday Inn in Huntsville! I was very comfortable; the pillows were dreamy & the bed very comfortable. I haven't slept that good in a long time! The room
was very clean!
The breakfast was delicious & the lady in charge was very pleasant & efficient! She seems to like her job!
Check-in was a breeze! The front desk clerk was also pleasant & helpful.
I commend the manager on hiring good people & running a hotel
that I will come back to.
July 4, 2014
Rated 4.0 out of 5.0 by JJ2000 not great for price
I requested a ground floor room close to an exit. I don't know what was so difficult about holding such a room for me. I ended up on the 3rd floor over half way down the hall from the elevator.
I should have been able to check in at 3 PM, but a room wasn't ready until about 4 PM.
I supposedly received a senior discount, but the price of the room was still VERY high for the quality.
The side chair in the room was coated with dust.
The noise from other guests was terrible. Evidently no sound insulation at all between floors.
Stopped up toilet and staff couldn't fine the plunger. Only one plunger in the entire hotel? There should be one on each floor at least. We found it outside our door the next morning.
July 2, 2014
Rated 4.0 out of 5.0 by Stressed guest Sales person at this property is horrible
I recently stayed at this property.The staff was very nice and rooms were comfortable.When i showed up my rooms I had blocked were not in computer and they were sold out.Fortunately i Had a couple of rooms reserved already.Staff did all they could but it was stressful..One salesperson inconvenience everyone.It was not just just this.She would not return calls after we left multiple messages to block rooms.We were there for our son's wedding and it really caused a time crunch.She did not even contact us.She left her mess to everyone else to deal with I appreciate their help.
July 1, 2014
Rated 5.0 out of 5.0 by Mom4321 Nice place
Nice place. Close to school, easy. I'll stay here again.
July 1, 2014