Rated 4.2 out of 5 by 94
Rated 1.0 out of 5.0 by 1DSB Terrible night
The room above us was noisy and jumping up and down for hours. Staff apparently talked to them and calmed it down some, but it still persisted.
These rooms are poorly insulated for noise. I would not stay here again.
September 16, 2014
Rated 5.0 out of 5.0 by scatterometry Great place to stay
I'm an engineer, and needed a place close to the well pads we were working on. This is a perfectly located hotel, with great amenities. Only partial complaint is that the AC, although functional, didn't keep the room cold. It was sticky and about 75, but I wasn't there enough to worry about it. Breakfast was great, staff was excellent, and amenities are just awesome. I will certainly return.
September 9, 2014
Rated 5.0 out of 5.0 by retiredAW85 Move-In SHSU
Warm and friendly experience all around. This is my third time staying at this HIE and I welcome the opportunity to stay again in the future.
September 2, 2014
Rated 5.0 out of 5.0 by DougO44 Clean room, nice beds, good breakfast
The 2.5 star rating was correct. Not a luxury hotel, but a quality hotel for business or vacation use.
August 28, 2014
Rated 4.0 out of 5.0 by liz281 Great Service
The hotel was convenient for me to get to, clean and has friendly staff. The parking situation could be improved, but overall had a great experience.
August 27, 2014
Rated 3.0 out of 5.0 by Mellom Cleanliness of property
I have stayed at this hotel on numerous occasions.
Each time I arrive the entrance, lobby, elevators, carpets, walls, etc are in need of repair or cleaning.
The indoor pool is NOT inviting and the water is always murkey. Trash cans are usually full.
The breakfast room needs updating. Furniture scratched and upholstery worn.
Room has been dirty. Carpet not vacuumed. Stained sheets. Lots of dust and debri under and behind furniture.
August 21, 2014
Rated 2.0 out of 5.0 by JCAALex Rooms not cleaned
When entering 1st room discovered it had not been cleaned. Was given another room that had not been cleaned either.
Took approx 1 hour for cleaning people to finally clean the 2nd room that I had been given.
Staff was very nice!
August 21, 2014
Rated 3.0 out of 5.0 by decay52 Bed is not comfortable
Our room was good except bed was hard as a rock. Won't stay here again not for the money.
August 20, 2014