Rated 4.1 out of 5 by 42
Rated 5.0 out of 5.0 by john19661234 very clean and very nice, im impressed
very clean and very nice, im impressed with the comfort and value
November 13, 2013
Rated 5.0 out of 5.0 by Carroll Justin was super in evry way and gave us a much needed room.
Upona rriving we had been in a hotel or motel room all over Texas for three weeks, We needed to meet a nice guy and Justin was it. We were tired from four speeches that day and the night before and rest was so important, quiert and clean and noiseless. His succesor was also nice and we appreciate tthem. Staff maked the duiffrence.
November 5, 2013
Rated 5.0 out of 5.0 by texasresident great experience
The staff was friendly and helpful. Rooms were very quiet and clean. There were only two variations of the breakfast; however it was hot. Overall great experience.
October 14, 2013
Rated 1.0 out of 5.0 by WorkingTraveler Cleanness is not a priorty at this place!
The housekeeping visited the room daily as I can tell from the folded towels and made bed. However, the vacuuming, dusting, and cleaning bathroom did not appear to be on their list of "housekeeping". And what a disappointment the fitness room is!!!!
October 4, 2013
Rated 1.0 out of 5.0 by IHGGuest Very uncomfortable bed, Up at 4 am with serious back pain
I stayed at this hotel and I wish now that I would have chosen somewhere else due to the fact that the bed was very uncomfortable. I woke up with severe back pain at 4 am and was not at all rested the next day for my drive back home. The hallways were very dirty and appeared not to have been vacuumed in several days. I probably will not stay here again and highly encourage others to place a higher value over comfort rather than convenience, because I sure didn't.
September 27, 2013
Rated 5.0 out of 5.0 by ArmyGuy38 Another Great Stay
Wow, what a nice Inn...I can't say enough about this hotel, the staff, the room and the breakfast items...For me, the best was the room...From the soft but firm bed to the soft flow of the shower. It was quiet and very relaxing...A busy weekend for the hotel, it was back to school for Sam Houston(GOOOO BEARKATS) and they were FULL!!! No rooms left at all and they still managed to pull off a great weekend. I had one little issue, I brought it to the Assistant Mgr's attention. She and I actually sat down to talk about it...Before you know it, we were laughing and having a good time. It was actually a good point on how to improve...She was open to all suggestions...That's what it's all about. Taking time for the customer and just listening...
Thanks again IHG, this Holiday Inn Express is the best in Huntsville...Keep it up...
September 3, 2013
Rated 5.0 out of 5.0 by Fish04 Great Rooms
I have been saying 3 or 4 nights a week for the last 3 weeks rooms and service has been exceptional
Keep up the good work
September 3, 2013
Rated 3.0 out of 5.0 by Guineahens Huntsville Holiday Inn
I often stay at this hotel but was frustrated this time but the lack of internet available to print travel information. Asked the desk staff and was told it had been down for days and they did not expect it to be repaired soon. I was there 5 days and it was not repaired. The second frustration was the amount of chlorine in the pool and hot tub. It was not possible to breathe the air. Tear were flowing from irritated eyes and we smelled as if we had poured chlorine on our clothes when we returned to our room. It was not possible to use the pool or hot tub comfortably. Again, we contacted the front desk and we were told that there was nothing he could do but he would mention it to maintenance. This was not corrected during our stay either.
I like this hotel for the respect it gives those that serve and the students and families of SHSU. I use Holiday Inn very often and this stay was not the usual experience I have.
August 28, 2013