Rated 4.4 out of 5 by 269
Rated 5.0 out of 5.0 by Mckinney1234 Awesome hotel
Love staying here .. Very comfortable environment . Staff is awesome everything about this place is awesome. My favorite hotel in Huntsville period!
January 30, 2016
Rated 5.0 out of 5.0 by bluejeangirl54 Great service and great facilities.
We were in town for a family visit and the house was full. I booked a room to ensure that my grandchildren would settle down and allow me to get a good nights sleep. They enjoyed being able to unlock the room door and to push the elevator buttons. Next time I'll remember to pack our swim suits and towels so we can use the pool.
January 28, 2016
Rated 5.0 out of 5.0 by ben250 Awesome for A Large Party
My family and I came to stay the weekend for a grandparent's 90th birthday. We reserved several rooms for various family members ranging in age from 3-65. The great-grandchildren went swimming each day in the indoor pool, which was clean and well kept; they could also be bribed into silence with candy bars for sale in the little shop next to the front desk (drinks, ice cream, frozen dinners, OTC medications, laundry detergent, etc.). Breakfast each morning was pleasant, there was plenty of variety and a magnificent pancake machine that made two perfectly cooked pancakes at the push of a button. The hotel was well situated, there were plenty of restaurants and stores nearby. But the star of the show was the night manager, Katt. She made us feel completely at home by coming to check on our group when she came in each night. The adults would gather in the breakfast area and stay up late drinking wine and talking, Katt would come by often and make sure we were comfortable. She found two wine glasses somewhere, even though the hotel had no reason to have wine glasses and even got a blanket when she heard one of our party say she was chilly. All of this she did without being asked, kudos to Katt! The next time I visit Huntsville and need a hotel, this is where I will be staying, thank you!
January 28, 2016
Rated 5.0 out of 5.0 by Nik57 Clean, comfortable and great service!
One of the best hotels in Huntsville. Very welcoming, polite, professional and helpful with all your needs. Clean and comfortable. Convenient location. I would recommend this hotel to anyone.
January 23, 2016
Rated 5.0 out of 5.0 by MitziM Nice hotel, but beds too hard
As a rewards member, I usually stay at HI Express. My experience in all these hotels is that the beds are too hard for my liking. My husband feels the same way. Why do the beds ALWAYS have to be hard?
January 21, 2016
Rated 5.0 out of 5.0 by Kelley C. Overall good
Things that were good/great:
The only problem was when I set the thermostat to heat for later in the night to come on, the system made a clattering sound, like a fan hitting the side of a panel or something. This caused me to wake up every time it kicked on. Thus the relax, sleep quality and value ratings were given low marks. I could have contacted the front desk, but in the middle of the night the disruption of changing rooms would not have been worth it.
January 14, 2016
Rated 5.0 out of 5.0 by claudann Quick one night stay
I found our room to be comfortable and clean. The internet worked well. The bathroom was clean and plenty of towels available. There was no hallway noise and the curtains overlapped enough to keep the light out where they close in the center.
January 11, 2016
Rated 5.0 out of 5.0 by MandJ2015 Comfortable and very quiet room
Front desk was courteous and quick. Room was spotless and the bed was comfortable, but very firm. There was little to no noise heard during our stay. Breakfast was fresh and a good variety....even had bacon! That was a plus for me!
January 7, 2016