Rated 4.5 out of 5 by 84
Rated 5.0 out of 5.0 by Beecharb At Home in Huntsville
I am treated like royalty every time I stay at the HIE Huntsville.
The spacious rooms and modern amenities along with efficient staff help make this hotel feel like home when I'm in Huntsville.
I will be back.
July 5, 2014
Rated 5.0 out of 5.0 by Greyhound 1 Good breakfast
The wifi was very uneliable. Probably due to the weather. All else was excellent
July 3, 2014
Rated 5.0 out of 5.0 by Samia A. Great service, clean hotel
Great service, clean hotel. I would return again to this location, close to all amenities.
July 3, 2014
Rated 5.0 out of 5.0 by Spring12345 Front Desk staff excellent
Professional and friendly front desk staff. check-in last minute was superb. Recommend this hotel when staying in Huntsville.
June 26, 2014
Rated 5.0 out of 5.0 by c.miller Comfortable rooms and great bed
We were able to relax in our room with no noise from the hallway. Slept great!
June 18, 2014
Rated 4.0 out of 5.0 by TheNavyChic Great, but...
WiFi is VERY UNRELIABLE... If you're looking to connect to the internet and get some work done, your best bet is to use the wired connection... Otherwise, the place was very nice
June 16, 2014
Rated 5.0 out of 5.0 by The Snowbusman Great Checkin staff, room 10, Morning staff great
Will be back.
Staff very friendly at check-in and facility was clean and room very nice. (The best on my trip of three nights using another hotel chain).
Staff in morning were very helpful in helping to locate my wallet. Thankyou so much.
June 15, 2014
Rated 5.0 out of 5.0 by wildflowers friendly and welcoming staff
Great service from the initial phone call to the lovely person organizing the breakfast in the morning. Great location for touring locally.
June 11, 2014
Rated 5.0 out of 5.0 by dancingforever comfort and breakfast
The lady in the breakfast area was very helpful when I prepared breakfast for all my family that did not get out of bed
June 11, 2014
Rated 5.0 out of 5.0 by Deb48 Very clean and roomy
Stayed here for a wedding we attended and had a great stay. Our room was very large and very clean. Enjoyed the breakfast too.
June 11, 2014
Rated 1.0 out of 5.0 by GranddadG75 Beware when booking by phone
This is not a Holliday hotel, much more like a grand motel. In a area that is noted for it's beauty and views, this hotel has a view of a commercial parking lot. When booking, it must have been ovious that we had been given the wrong number by the 1-800 service, but they still booked us for a week. They do seem desperate for guests.
June 9, 2014
Rated 5.0 out of 5.0 by robert 29 our stay
great room for the money
quiet room comfortable bed
June 9, 2014
Rated 5.0 out of 5.0 by Gigi49 Enjoyed the large room
We were on a road trip with no specific destination and wanted to drive through Algonquin park the next day. Having stayed there before and being satisfied we decided to stay again.
May 31, 2014
Rated 5.0 out of 5.0 by Neicie54 Will be back
This was our second stay, both for dance competitions. Staff were friendly and welcoming. Our room was clean, beds looked to good to sleep in. My favourite, hard and soft pillows, marked to say which was which. wow! Breakfast was ok but staff were great there too. We will stay next year if the comp is in the same town.
May 24, 2014
Rated 5.0 out of 5.0 by Knaptoft Nice
The staff and cleanliness will make your experience enjoyable. Possibly the most professional hotel in the banner I have stayed in. Everything you need near by.
Don't look elsewhere!
May 24, 2014
Rated 5.0 out of 5.0 by Li-B Clean and Comfortable
The hotel was very clean and the staff were friendly and accommodating. The suite was spacious and the beds were comfortable. The only issue we had was that it was a very busy weekend with sports teams and therefore had difficulty finding a parking spot.
May 14, 2014
Rated 5.0 out of 5.0 by johnny1999 Superb management
When I arrived at the hotel the room I was allocated had been used and not cleaned. I called the front desk and within a minute the general manager was on the phone and had my problem sorted and in another room within minutes.
This was customer service at its best.
May 4, 2014
Rated 4.0 out of 5.0 by OnTheRoadAgain25 A good stay, a couple of suggestions
All was well at the hotel, up to the usual HIExpress standards. A couple of comments: first, the television converter turns on the tv, but to actually change the channels, you have to point the converter below the television. Took a phone call to the front desk for me to learn this; I expect many are puzzled - maybe put a note by the tv to save confusion.
That was just a blip, really, but I was unhappy about the inability to fill the sink with water - there is no stopper in the sink. To shave, the hot water just had to be left running - expensive for the hotel, and bad for the environment.
Thanks for listening!
April 13, 2014
Rated 5.0 out of 5.0 by wefo friendly helpful staff and handy location for downtown and parks
good comfortable stay, very friendly and helpful staff within the hotel. room clean and breakfast tasty and area clean
February 16, 2014
Rated 4.0 out of 5.0 by physio2005 Girls Hockey
The hotel was great for our girls hockey team. Really enjoyed the pool and the ability to walk to dinner
January 15, 2014
Rated 5.0 out of 5.0 by Promo1 Very Recommended
Thank you for the wonderful stay. I will highly recommend your hotel to anyone who would be visiting Huntsville and the area. I am looking forward to our next visit. The only recommendation I have is for the breakfast. Not to crazy about the cheese inside the scrambled eggs. Maybe offer plain scrambled eggs and possibly bacon on the side or waffles would be nice.
January 15, 2014
Rated 5.0 out of 5.0 by Big Daddy 68 Very clean and bed was comfortable
I stay here because you cannot beat the quality and the price
January 8, 2014
Rated 5.0 out of 5.0 by Mar1234 Great staff!
We stayed for 3 days and the service was excellent. The staff were all very helpful even going to the extra bother of bringing an extra luggage bench to our room. The front desk was very helpful with suggesting local restaurants and providing directions. The breakfast had a lot of variety and suited everyone in our family.
Our children swam in the pool but I was disappointed that there was no hot tub which would have been nice after the day spent skiing.
The room was very new and clean and spacious (we had a kitchenette type room). The only complaint about the room was that the fan for the heating was very loud and was a little disturbing but the bed was comfy.
Definitely would stay here again!
January 4, 2014
Rated 5.0 out of 5.0 by bobaaa Excellent friendly staff and nice clean room
We recently stayed at this hotel and enjoyed our stay. All of the staff were were friendly not just at the front desk but also the breakfast staff.
December 30, 2013
Rated 4.0 out of 5.0 by Harry1983 Great Breakfast and clean rooms!
Stayed there for a weekend in December during a hockey tournament. Great breakfast especially if you have kids and clean rooms. The only thing I wish is that the front desk didn't offer me to collect air miles. After our stay I received an email from air miles telling me that I can collect them. Also when another guest we were with and myself asked about the Plinko game the woman at the gront desk said "oh thats for our IHG members" he never asked ys to join. The next week I stayed at the Crowne Plaza in Hamilton and thy asked me to join. So, i did free parking for a night and breakfast. Other than that close to a variety of restaurants and walking distance to Walmart and the dollar store. Will go back next year for sure!
December 17, 2013
Rated 4.0 out of 5.0 by Yakman Comfortable not quite quiet though.
Overall the stay was good. Just the fronts side of hotel is noisy with the trucks idling all night across street at Walmart Parking lot.
November 13, 2013
Rated 5.0 out of 5.0 by KingTut Great Hotel however no hot tub
The only problem with this hotel is that there is no hot tub.
October 27, 2013
Rated 5.0 out of 5.0 by KC88 Excellent staff and relaxing stay!
My boyfriend and I stayed here for the thanksgiving weekend. We travelled up from Toronto and were very pleasantly surprised! The hotel is quite nice and updated and in a convenient area next to the highway and there's also a Walmart and Independent (Loblaws) across the street.
The staff were all superrrr friendly and gave us a late checkout for 1pm instead of 11am! Also one night we were super hungry and had bought some instant noodles but bad no forks... I called the front desk and within minutes a staff member showed up with 2 sets of cutlery!
The rooms were very clean, the bed was very comfortable with clean and comfortable sheets. The room was also very spacious and up to date. We had a room in the back and had a great view of the little lake/swamp behind us and the lush trees!
It was a great stay and a nice spot to get away from the city. Definitely will come back and I'd refer this place to anyone! Thank you! :)
October 19, 2013
Rated 4.0 out of 5.0 by Ang1977 Lovely room, comfy bed.
Thoroughly enjoyed our stay at this hotel. Staff friendly and approachable. Information given regarding restaurants in local area with discounts. Room spacious & clean. Full amenities.
Only down breakfast standing room only, tables cleared as soon as became free, wait acknowledged & assisted.
Excellent local for a visit Algonquin national park. Great stay.
October 15, 2013
Rated 5.0 out of 5.0 Nice hotel
I have stayed one night at the hotel and was very positively surprise. Nice location in a nice little town.
October 9, 2013