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Rated 4.5 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff, Nice and Clean Facility We were greeted by very friendly Staff, and dining room Staff was also very friendly and attentive to everyone's needs, even when busy. Facility and rooms were very clean and quiet. Just love the comfy bed and big pillows! Will definitely stay here again and recommend to anyone looking for a great place to stay. Thank you for a quality night! July 14, 2014
Rated 4.0 out of 5.0 by Good little hotel This hotel was very clean and modern with great staff but it was also small. There was no fridge in the room and I needed one for my daughter's medication. There were lots of pillows but they were all big fluffy ones and as a side-sleeper I would have appreciated having a flatter pillow - a variety would be nice and possible with the four on each bed. The a/c was quite noisy. There was no pull-cord to hang wet things from in the tub as there usually are in hotel rooms. The pool was nice but very small and very warm. All in all, a great little hotel but it was pretty pricey I felt for what it was. July 14, 2014
Rated 5.0 out of 5.0 by Service The staff was very friendly and helped find attractions in the area and meals. July 7, 2014
Rated 3.0 out of 5.0 by Payment options Good morning, Although I appreciate the value of the hotel I did not appreciate the conditions on the payment options available. I used my cc to hold the room, but when I checked in I wanted to pay right away with a debit card. When I mentioned that they wanted to put a $200.00 refundable deposit on the room. I was not impressed. That was never implied. The whole experience at the front desk was a little embarrassing as there were other people around. Even the hotel manager did not want to budge. I was going to cancel as the virtually left me no choice. I ended up finding my own way around it. July 7, 2014
Rated 5.0 out of 5.0 awesome we recently stayed at the Holiday Inn in Huntsville Ontario. Experience was great. Would stay there again! July 6, 2014
Rated 5.0 out of 5.0 by At Home in Huntsville I am treated like royalty every time I stay at the HIE Huntsville. The spacious rooms and modern amenities along with efficient staff help make this hotel feel like home when I'm in Huntsville. I will be back. July 5, 2014
Rated 5.0 out of 5.0 by Good breakfast The wifi was very uneliable. Probably due to the weather. All else was excellent July 3, 2014
Rated 5.0 out of 5.0 by Great service, clean hotel Great service, clean hotel. I would return again to this location, close to all amenities. July 3, 2014
Rated 5.0 out of 5.0 by Front Desk staff excellent Professional and friendly front desk staff. check-in last minute was superb. Recommend this hotel when staying in Huntsville. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and great bed We were able to relax in our room with no noise from the hallway. Slept great! June 18, 2014
Rated 4.0 out of 5.0 by Great, but... WiFi is VERY UNRELIABLE... If you're looking to connect to the internet and get some work done, your best bet is to use the wired connection... Otherwise, the place was very nice June 16, 2014
Rated 5.0 out of 5.0 by Great Checkin staff, room 10, Morning staff great Will be back. Staff very friendly at check-in and facility was clean and room very nice. (The best on my trip of three nights using another hotel chain). Staff in morning were very helpful in helping to locate my wallet. Thankyou so much. June 15, 2014
Rated 5.0 out of 5.0 by friendly and welcoming staff Great service from the initial phone call to the lovely person organizing the breakfast in the morning. Great location for touring locally. June 11, 2014
Rated 5.0 out of 5.0 by comfort and breakfast The lady in the breakfast area was very helpful when I prepared breakfast for all my family that did not get out of bed June 11, 2014
Rated 5.0 out of 5.0 by Very clean and roomy Stayed here for a wedding we attended and had a great stay. Our room was very large and very clean. Enjoyed the breakfast too. June 11, 2014
Rated 1.0 out of 5.0 by Beware when booking by phone This is not a Holliday hotel, much more like a grand motel. In a area that is noted for it's beauty and views, this hotel has a view of a commercial parking lot. When booking, it must have been ovious that we had been given the wrong number by the 1-800 service, but they still booked us for a week. They do seem desperate for guests. June 9, 2014
Rated 5.0 out of 5.0 by our stay great room for the money quiet room comfortable bed June 9, 2014
Rated 5.0 out of 5.0 by Enjoyed the large room We were on a road trip with no specific destination and wanted to drive through Algonquin park the next day. Having stayed there before and being satisfied we decided to stay again. May 31, 2014
Rated 5.0 out of 5.0 by Will be back This was our second stay, both for dance competitions. Staff were friendly and welcoming. Our room was clean, beds looked to good to sleep in. My favourite, hard and soft pillows, marked to say which was which. wow! Breakfast was ok but staff were great there too. We will stay next year if the comp is in the same town. May 24, 2014
Rated 5.0 out of 5.0 by Nice The staff and cleanliness will make your experience enjoyable. Possibly the most professional hotel in the banner I have stayed in. Everything you need near by. Don't look elsewhere! May 24, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable The hotel was very clean and the staff were friendly and accommodating. The suite was spacious and the beds were comfortable. The only issue we had was that it was a very busy weekend with sports teams and therefore had difficulty finding a parking spot. May 14, 2014
Rated 5.0 out of 5.0 by Superb management When I arrived at the hotel the room I was allocated had been used and not cleaned. I called the front desk and within a minute the general manager was on the phone and had my problem sorted and in another room within minutes. This was customer service at its best. Thank you May 4, 2014
Rated 4.0 out of 5.0 by A good stay, a couple of suggestions All was well at the hotel, up to the usual HIExpress standards. A couple of comments: first, the television converter turns on the tv, but to actually change the channels, you have to point the converter below the television. Took a phone call to the front desk for me to learn this; I expect many are puzzled - maybe put a note by the tv to save confusion. That was just a blip, really, but I was unhappy about the inability to fill the sink with water - there is no stopper in the sink. To shave, the hot water just had to be left running - expensive for the hotel, and bad for the environment. Thanks for listening! April 13, 2014
Rated 5.0 out of 5.0 by friendly helpful staff and handy location for downtown and parks good comfortable stay, very friendly and helpful staff within the hotel. room clean and breakfast tasty and area clean February 16, 2014
Rated 4.0 out of 5.0 by Girls Hockey The hotel was great for our girls hockey team. Really enjoyed the pool and the ability to walk to dinner January 15, 2014
Rated 5.0 out of 5.0 by Very Recommended Thank you for the wonderful stay. I will highly recommend your hotel to anyone who would be visiting Huntsville and the area. I am looking forward to our next visit. The only recommendation I have is for the breakfast. Not to crazy about the cheese inside the scrambled eggs. Maybe offer plain scrambled eggs and possibly bacon on the side or waffles would be nice. January 15, 2014
Rated 5.0 out of 5.0 by Very clean and bed was comfortable I stay here because you cannot beat the quality and the price January 8, 2014
Rated 5.0 out of 5.0 by Great staff! We stayed for 3 days and the service was excellent. The staff were all very helpful even going to the extra bother of bringing an extra luggage bench to our room. The front desk was very helpful with suggesting local restaurants and providing directions. The breakfast had a lot of variety and suited everyone in our family. Our children swam in the pool but I was disappointed that there was no hot tub which would have been nice after the day spent skiing. The room was very new and clean and spacious (we had a kitchenette type room). The only complaint about the room was that the fan for the heating was very loud and was a little disturbing but the bed was comfy. Definitely would stay here again! January 4, 2014
Rated 5.0 out of 5.0 by Excellent friendly staff and nice clean room We recently stayed at this hotel and enjoyed our stay. All of the staff were were friendly not just at the front desk but also the breakfast staff. December 30, 2013
Rated 4.0 out of 5.0 by Great Breakfast and clean rooms! Stayed there for a weekend in December during a hockey tournament. Great breakfast especially if you have kids and clean rooms. The only thing I wish is that the front desk didn't offer me to collect air miles. After our stay I received an email from air miles telling me that I can collect them. Also when another guest we were with and myself asked about the Plinko game the woman at the gront desk said "oh thats for our IHG members" he never asked ys to join. The next week I stayed at the Crowne Plaza in Hamilton and thy asked me to join. So, i did free parking for a night and breakfast. Other than that close to a variety of restaurants and walking distance to Walmart and the dollar store. Will go back next year for sure! December 17, 2013
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